This thesis relates to a classic question within cultural sciences: what does it mean to be human? In a time characterised by the increasing presence of human-like technology in people's everyday lives and working lives, where technology is programmed with human-like traits or is attributed human-like traits, studying the relationship between humans and human-like objects can contribute to an understanding of how notions of what it means to be human are negotiated and renegotiated.
The overall aim of this thesis is to explore the notions of what it means to be human in relationships between humans and human-like technology. What are these notions of being human, what characterises them, and how are they expressed? How are borders between humans and human-like technology negotiated and renegotiated? The aim is also to explore how notions of being human, in relation to human-like technology, are both affected by and influence notions of gender, sexuality, age, ethnicity, social stratification, and subjectivity as well as health care and professionalism. These different perspectives are studied in the five papers making up this thesis.
The empirical material, based on two sub-studies, was collected from both fictional and non-fictional Swedish contexts where human-like technology is developed and used by people. In the first sub-study (papers 1–2), the development of digital health technologies for health care is explored through two interdisciplinary research projects – Like-a-peer and Walk Safely. In the second sub-study (papers 3–5), relationships between humans and human-like technology in the world of fiction, in the Swedish science fiction TV series Real Humans (Äkta människor), are explored.
Based on the results of this thesis’ papers, two overarching themes were discerned. The first theme concerns how human-likeness as a means, an imagination, and a practice both maintains and exceeds borders between humans and human-like technology. In Like-a-peer, Walk Safely, and Real Humans, technology was made human-like in different ways, in different degrees and for different purposes. This humanisation was expressed in various ways in the thesis' sub-studies, but mainly through “biological” embodiments, personalisation, and subjectification. The second theme concerns how human-likeness gives rise to (possible) conflicts and challenges, and two potential conflicts were identified. The first conflict involved the relationship between the patient and the digital health technology in whether, and when, the digital caregiver should follow or go against the patient's own health-related preferences. The second conflict revolved around the issue of the patient's freedom of choice and the patient’s opportunity to independently choose avatars for their digital caregiver to increase their willingness to use and follow the digital caregiver's advice. The interviewees expressed risks such as the patient choosing their avatars based on prejudices regarding, for example, gender, ethnicity, and age. The patients' choice of avatar, how the digital health technology should be embodied, led to a potential conflict between the patient’s freedom of choice and the security and rights of human health professionals in the workplace.
The results show how notions of being human – as well as the boundaries between humans and human-like technology, fiction and non-fiction, working life and everyday life – were challenged and reproduced when human-like technology moved into people’s homes.