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Human judgment in the age of automated decision-making systems
University of Gothenburg, Sweden.ORCID iD: 0000-0002-9258-8117
University of Olso, Norway; Halmstad University, Sweden.ORCID iD: 0000-0002-8529-0072
Södertörn University, School of Culture and Education, Centre for Studies in Practical Knowledge.ORCID iD: 0000-0003-1841-3922
Halmstad University, Sweden.ORCID iD: 0000-0002-8596-2027
2024 (English)In: Research Handbook on Artificial Intelligence and Decision Making in Organizations / [ed] Ioanna Constantiou; Mayur P. Joshi; Marta Stelmaszak, Cheltenham: Edward Elgar Publishing, 2024, p. 144-159Chapter in book (Other academic)
Abstract [en]

Our aim for this chapter is to unpack human judgment in relation to artificial intelligence (AI). Understanding human judgment matters not only for its central place in decision-making, but also because it signifies capacities that artificial intelligence does not (yet) possess. AI and algorithms are often seen as opaque; it is not possible to know what they do and don’t do, but the same can be argued for human judgment; how do humans arrive at decisions and what does that entail? As our relations with AI intensify, questions about what it means to be human arise again and again. In that spirit, we take as our focus to elaborate on the components of human judgment to explain their characteristics and complementary strengths to automated decision-making. By scrutinizing judgment, we develop insights about the role of human knowledge in automated decision-making systems and why judgment cannot be fully automated.

Place, publisher, year, edition, pages
Cheltenham: Edward Elgar Publishing, 2024. p. 144-159
Keywords [en]
Aristotle, Artificial intelligence, Automated decision-making, Human-AI collaboration, Professional judgment, Phronesis
National Category
Psychology Philosophy
Identifiers
URN: urn:nbn:se:sh:diva-55592DOI: 10.4337/9781803926216.00017Scopus ID: 2-s2.0-85192580963ISBN: 9781803926216 (electronic)ISBN: 9781803926209 (print)OAI: oai:DiVA.org:sh-55592DiVA, id: diva2:1915794
Available from: 2024-11-25 Created: 2024-11-25 Last updated: 2025-10-07Bibliographically approved

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Bornemark, Jonna

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
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  • nn-NB
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