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Stakeholder Engagement in Social Inclusion Enterprises: A Qualitative Case Study of Stakeholder Engagement in Sweden
Södertörn University, School of Social Sciences.
2025 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

Social Inclusion Enterprises (SIEs) are hybrid entities that operate at the intersection of social and economic objectives. While earlier studies often point out the inherent tensions within this dual mission, this qualitative case study examines how SIEs in Sweden manage this complexity through stakeholder engagement. Conducting semi-structured interviews with 7 senior leaders 

From various SIEs, the research reveals that the dual mission is not a point of conflict but rather a fundamental organizing principle driven by values that profoundly influences the organization's identity and strategies.

The results show that SIEs create a diverse network of stakeholders—including beneficiaries, municipalities, and corporate partners—not just for charitable support, but to foster legitimacy through collaborative, "equal-level" partnerships and to generate earned income. The study also highlights significant challenges related to institutional rigidity, political instability, and cultural differences. In addressing these challenges, SIEs apply highly adaptive, relationship-focused engagement strategies that emphasize building long-term trust and developing internal "ambassadors" to help navigate bureaucratic challenges.

This research contributes to the understanding of hybridity by repositioning the dual mission as a source of strategic coherence and enhances accountability theory by emphasizing the vital role of informal, trust-based mechanisms in managing complex institutional environments. The study concludes with practical insights for SIE leaders and policymakers, along with recommendations for future research.

Place, publisher, year, edition, pages
2025. , p. 85
Keywords [en]
Social Inclusion Enterprises, Social Enterprises, Stakeholder Engagement, Hybridity, Accountability, Sweden
National Category
Other Social Sciences
Identifiers
URN: urn:nbn:se:sh:diva-58221OAI: oai:DiVA.org:sh-58221DiVA, id: diva2:2003721
Subject / course
Business Studies
Supervisors
Examiners
Available from: 2025-10-08 Created: 2025-10-04 Last updated: 2025-10-08Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf