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  • 1.
    Albort-Morant, Gema
    et al.
    University of Valencia, Spain.
    Oghazi, Pejvak
    Linnéuniversitetet.
    How useful are incubators for new entrepreneurs?2016Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 6, s. 2125-2129Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines profiles of incubator tenants who provide the most positive evaluations of the use of advisory services and support from incubators. The study presents an application of qualitative comparative analysis (QCA) to a sample of 54 incubator tenants in Valencia, Spain. The study examines how entrepreneurs' age, gender, education and training, work experience, and family background affect the utility of advice and support from experts at the incubator. The results of the research inform that the incubator tenants who find the services of incubators most useful are young, have good studies, have professional experience, and have family experience.

  • 2.
    Anokhin, S.
    et al.
    St. Cloud State University, St. Cloud, United States / National Research Tomsk Polytechnic University, Tomsk, Russian Federation.
    Wincent, J.
    Luleå University of Technology / Hanken School of Economics, Helsinki, Finland / University of St Gallen, St Gallen, Switzerland.
    Parida, V.
    Luleå University of Technology.
    Chistyakova, N.
    National Research Tomsk Polytechnic University, Tomsk, Russian Federation.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Industrial clusters, flagship enterprises and regional innovation2019Inngår i: Entrepreneurship and Regional Development, ISSN 0898-5626, E-ISSN 1464-5114, Vol. 31, nr 1-2, s. 104-118Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    For a sample of all 88 counties in the State of Ohio over a 5-year period, this study documents the effect of flagship enterprises and concentrated industrial clusters on regional innovation. Consistent with the agglomeration arguments and the knowledge spillover theory of entrepreneurship, both appear to affect regional innovation positively. Additionally, regional educational attainment positively moderates the effect of industrial clusters on innovation. At the same time, flagship enterprises primarily affect regional innovation in regions with low education levels. Results are obtained with the help of conservative econometric techniques and are robust to the choice of alternative dependent variables and estimators. The findings have major policy implications and provide insights into alternative routes to encouraging regional innovation. 

  • 3.
    Anokhin, Sergey
    et al.
    Kent State University, USA.
    Wincent, Joakim
    Luleå University of Technology / Hanken School of Economics, Finland.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Strategic effects of corporate venture capital investments2016Inngår i: Journal of Business Venturing Insights, ISSN 2352-6734, Vol. 5, s. 63-69Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper analyzes the strategic effects of corporate venture capital investments. Specifically, by studying the deals of 163 corporations over a four-year period, it documents the effects of driving, emerging, enabling, and passive investments on the pool of innovative opportunities available to incumbents and the scale efficiency gains they experience as a result of these investments. The study suggests that by making driving and enabling investments, incumbents position themselves in the industry to take advantage of increased pools of innovative opportunities and improve scale efficiency yields. At the same time, emerging and passive investments are detrimental for both of the strategic goals considered in this paper.

  • 4.
    Beheshti, Hooshang M.
    et al.
    Radford University, USA.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Mostaghel, Rana
    Linnéuniversitetet.
    Hultman, Magnus
    Leeds University Business School, UK.
    Supply chain integration and firm performance: an empirical study of Swedish manufacturing firms2014Inngår i: Competitiveness Review: an international business journal, ISSN 1059-5422, E-ISSN 2051-3143, Vol. 24, nr 1, s. 20-31Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose – This article aims to explore the impact of supply chain integration on the financial performance of Swedish manufacturing firms.

    Design/methodology/approach – The literature review provided the foundation for the development of the survey instrument and hypotheses for the study. In addition, the survey instrument was tested by the experts in the field and modified before it was sent to the managers in the survey group.

    Findings – The findings show that supply chain integration at any level is beneficial to the financial well being of the firm. Companies with total supply chain integration reported the highest level of financial performance.

    Research limitations/implications – Data were collected from Swedish manufacturing firms without regard to the size of the firm. The results show that supply chain integration is beneficial at any level.

    Practical implications – The findings will assist managers with decisions regarding supply chain integration and its role as a critical factor in improving the financial performance of manufacturing companies.

    Originality/value – Limited empirical studies have been conducted in this area, especially in Sweden. This study provides insight for manufacturing managers with regard to the importance of supply chain management and the competitive nature of business in the global market.

  • 5.
    Boso, Nathaniel
    et al.
    University of Leeds, UK.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Cadogan, John W.
    Loughborough University, UK / Lappeenranta University of Technology, Finland.
    Story, Vicky M.
    Loughborough University, UK.
    Entrepreneurial and Market-Oriented Activities, Financial Capital, Environment Turbulence, and Export Performance in an Emerging Economy2016Inngår i: Journal of Small Business Strategy, ISSN 1081-8510, E-ISSN 2380-1751, Vol. 26, nr 1, s. 1-24Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines the impact of the simultaneous implementation of entrepreneurial and market-oriented export activities on export success and whether this relationship depends on levels of financial capital and market environment turbulence. The findings from a study of 164 Ghanaian exporting small and medium-sized enterprises (SMEs) indicate that high levels of both entrepreneurial and market orientation generate better export performance. The relationship is stronger when firms have greater financial capital and operate in more turbulent export market environments. These results extend existing knowledge of how SMEs can improve export performance by seeking fit between firm-specific capabilities and external environment conditions.

  • 6.
    Boso, Nathaniel
    et al.
    University of Leeds, UK.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Hultman, Magnus
    University of Leeds, UK.
    International entrepreneurial orientation and regional expansion2017Inngår i: Entrepreneurship and Regional Development, ISSN 0898-5626, E-ISSN 1464-5114, Vol. 29, nr 1-2, s. 4-26Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines how behavioral elements of international entrepreneurial orientation (i.e. product innovativeness, risk-taking, proactiveness, competitive aggressiveness, and autonomy) increase variability in scope of regional market expansion, and the international marketing channel management conditions under which this occurs. Results from an empirical study in a developing market show that not all behavioral elements of international entrepreneurial orientation (IEO) increase scope of regional expansion. The study specifically finds that scope of regional expansion is fostered when high levels of product innovation intensity, risk-taking, competitive aggressiveness, and autonomous behaviors are aligned with a stronger channel management capability. Conversely, the regional expansion values of product innovation novelty and proactiveness are cancelled out when channel management capability levels are high.

  • 7.
    Cenamor, J.
    et al.
    Luleå University of Technology.
    Parida, V.
    Luleå University of Technology / University of Vaasa, Finland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Pesämaa, O.
    Luleå University of Technology.
    Wincent, J.
    Luleå University of Technology / Hanken School of Economics, Finland.
    Addressing dual embeddedness: The roles of absorptive capacity and appropriability mechanisms in subsidiary performance2019Inngår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 78, s. 239-249Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study examines how subsidiaries can manage dual embeddedness with both local partners and a multinational enterprise. Specifically, we examine the role of absorptive capacity and appropriability mechanisms on subsidiary performance. We analyse how absorptive capacity and appropriability enable subsidiaries to successfully address knowledge challenges related to internal and external networks. We conducted an empirical analysis on a sample of 165 subsidiaries. Our results suggest that absorptive capacity has a direct, positive effect on subsidiary performance, which is greater in emerging countries. The study also found an indirect effect of absorptive capacity on subsidiary performance, which is mediated through appropriability mechanisms. These findings extend the literature on international networks, dual embeddedness and absorptive capacity.

  • 8.
    Chirumalla, K.
    et al.
    Mälardalen University, Sweden.
    Leoni, L.
    University of Rome Tor Vergata, Italy.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition2023Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 158Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Many manufacturing companies are adopting servitization as a competitive business strategy to offer product-service combinations. The ongoing shift to digitalization and Industry 4.0 provides novel opportunities and benefits to industrial firms in this regard, and researchers termed the adoption of digital technologies to servitization as “digital servitization”. In order to successfully transition towards digital servitization, fundamental reconfiguration of resources, organizational structures, work practices, infrastructure, culture, etc. are required. Hence, this paper performs a systematic literature review on prior studies covering dynamic capabilities for servitization and digital servitization. The purpose is to identify and compare the dynamic capabilities needed to facilitate a transition from “traditional” servitization to digital servitization. In doing so, this paper presents an integrated framework of dynamic capabilities to enable digital servitization, providing 22 micro-foundations for servitization and digital servitization, as well as the key challenges and enablers related to the transition from one to the other.

  • 9.
    Chirumalla, Koteshwar
    et al.
    Mälardalen University.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Parida, Vinit
    Luleå University of Technology / University of Vaasa, Finland.
    Social media engagement strategy: Investigation of marketing and R&D interfaces in manufacturing industry2018Inngår i: Industrial Marketing Management, ISSN 0019-8501, E-ISSN 1873-2062, Vol. 74, s. 138-149Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Abstract Research shows that effective marketing and R&D interface is pivotal in a company’s new product development performance and future competitiveness. The increased popularity of social media promised to enhance interaction, collaboration, and networking between the two functions. However, there is limited knowledge regarding the key activities, infrastructure requirements, and potential benefits of social media in the marketing and R&D interface. This study aims to advance the current understanding of social media engagement strategies, which facilitates improved marketing and R&D interfaces and ultimately NPD performance for manufacturing companies. Based on a multiple-case study in two manufacturing companies, this study first presents the role of social media in facilitating improved marketing and R&D interface within a B2B context. Second, it presents the adoption process of the social media engagement strategy for an evolving marketing and R&D interface. The adoption process is divided into three phases, namely coordination, cooperation, and coproduction, to provide detailed insights regarding full-scale social media engagement. Taken together, the study provides novel insights into industrial marketing management literature by exemplifying the role of social media and proposing a systematic social engagement strategy for improved marketing and R&D interface in the manufacturing industry.

  • 10.
    Donbesuur, F.
    et al.
    University of Leicester, United Kingdom.
    Hultman, M.
    Brock University, Canada.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland; University of Economics and Human Sciences in Warsaw, Poland.
    Boso, N.
    Kwame Nkrumah University of Science and Technology, Ghana; University of Pretoria, South Africa.
    External knowledge resources and new venture success in developing economies: Leveraging innovative opportunities and legitimacy strategies2022Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 185, artikkel-id 122034Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study draws insights from entrepreneurial opportunity and organizational legitimacy perspectives to specify an intervening role of opportunity recognition and the contingency effect of entrepreneurial legitimacy to explain how and when external knowledge resources are associated with new venture performance. The conceptual model is tested on primary data from 230 new ventures operating in a sub-Saharan African economy: Ghana. Findings from the study indicate that the relationship between external knowledge resources and new venture performance is mediated by opportunity recognition and that high levels of both strategic and regulatory legitimacy strategies strengthen the indirect relationship. Theoretical implications and new venture management lessons drawn from these findings are discussed.

  • 11.
    Donbesuur, Francis
    et al.
    University of Leicester, UK ;Brock University, Canada.
    Hultman, Magnus
    Brock University, Canada.
    Boso, Nathaniel
    Kwame Nkrumah University of Science & Technology, Ghana; University of Pretoria, South Africa.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland ; University of Economy & Human Science in Warsaw, Poland.
    Growth implications of creation and discovery behavior among family firms: the moderating role of venture age2023Inngår i: International Journal of Entrepreneurial Behaviour & Research, ISSN 1355-2554, E-ISSN 1758-6534, Vol. 29, nr 1Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose The aim of the study is to examine the effects of opportunity creation and discovery on the performance of family firms. Specifically, from the tenets of dynamic capabilities and organizational contingency perspectives, this study proposes and tests a framework of how family firms' creation and discovery behavior impact venture growth and the conditions under which such impact can vary. Design/methodology/approach The study uses moderated-hierarchical regression to analyze survey data from 156 family-owned small and medium-sized enterprises (SMEs) operating within a sub-Saharan African economy. Findings The findings indicate that creation behavior has a curvilinear U-shaped relationship with venture growth, while discovery behavior has a direct positive relationship with venture growth. Further analysis reveals that the curvilinearity of the U-shaped relationship between creation and venture growth will be stronger for older family firms than for younger ones. Research limitations/implications The study findings may be limited by the cross-sectional nature of the data and the specific focus on family firms only. Practical implications The results highlight the significance of pursuing both opportunities among family firms. In fact, both creation and discovery opportunities are significant drivers of family firm growth, albeit in different capacities. Relatedly, managers of older family firms (compared to younger firms) can invest more in exploiting creative opportunities. Social implications From these findings, governments and other stakeholders should create enabling environment and institutional frameworks conducive to exploiting opportunities by entrepreneurial firms. Originality/value The study is novel - as it provides unique findings on the performance implications of creation and discovery behavior of entrepreneurial family firms within developing economies.

    Fulltekst (pdf)
    fulltext
  • 12.
    Fakhrai Rad, Fakhreddin
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    İzmir, Onur
    Kordestani, Arash
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Adoption of AI Based Order Picking in a Warehouse in Turkey: Benefits, Challenges and Critical Success FactorsInngår i: Artikkel i tidsskrift (Annet vitenskapelig)
  • 13.
    Fredström, A.
    et al.
    Hanken School of Economics, Finland.
    Wincent, J.
    Hanken School of Economics, Finland; University of St. Gallen, Switzerland.
    Sjödin, D.
    Luleå University of Technology, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Parida, V.
    Luleå University of Technology, Sweden; University of Vaasa, Finland.
    Tracking innovation diffusion: AI analysis of large-scale patent data towards an agenda for further research2021Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 165, artikkel-id 120524Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Recent advances in AI algorithms and computational power have led to opportunities for new methods and tools. Particularly when it comes to detecting the current status of inter-industry technologies, the new tools can be of great assistance. This is important because the research focus has been on how firms generate value through managing their business models. However, further attention needs to be given to the external technological opportunities that also contribute to value creation in firms. We applied unsupervised machine learning techniques, particularly DBSCAN, in an attempt to generate a macro-level technological map. Our results show that AI and machine learning tools can indeed be used for these purposes, and DBSCAN is a potential algorithm. Further research is needed to improve the maps and to use the generated data to study related phenomena including entrepreneurship.

  • 14.
    Fredström, Ashkan
    et al.
    Hanken School of Economics, Vaasa, Finland.
    Parida, Vinit
    Luleå University of Technology, Luleå, Sweden; University of Vaasa, School of Management, Vaasa, Finland.
    Wincent, Joakim
    Hanken School of Economics, Helsinki, Finland; University of St. Gallen, St. Gallen, Switzerland.
    Sjödin, David
    Luleå University of Technology, Luleå, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    What is the Market Value of Artificial Intelligence and Machine Learning?: The Role of Innovativeness and Collaboration for Performance2022Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 180, artikkel-id 121716Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    As AI and ML technologies are increasingly incorporated into products, there is a need to understand the role of these incorporations in enhancing performance. This study uses new types of methodology related to textual data analysis to explore the question of whether there is a difference between market sentiments—and consequently marketing and business performance—when it comes to communicating either AI or ML. We test and confirm the hypothesis that AI rather than ML attracts more positive sentiments in the marketplace. Additionally, we find that AI is mostly used when the discussion centers on innovativeness, and that discussions concerning collaboration in these technologies attract more positive sentiments. We further contribute methodologically by leveraging textual data available online on the titles of web-page contents and the results of the Vader sentiment analysis to test our hypothesis. We conclude that, to enhance business performance, firms should communicate using AI-related vocabulary especially when the topic is innovativeness and collaboration.

  • 15.
    Guedes, M. J.
    et al.
    Universidade de Lisboa, Portugal.
    Patel, P. C.
    Villanova School of Business, Villanova University, USA.
    Kowalkowski, C.
    Linköping University, Sweden; Hanken School of Economics, Finland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Family business, servitization, and performance: Evidence from Portugal2022Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 185, artikkel-id 122053Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Drawing on the servitization and family business literature, we ask whether family governance improves or worsens performance through servitization. Given the preference to preserve socio-emotional wealth, servitization in family firms presents a double-edged sword. That is to say, a preference to preserve socio-emotional wealth facilitates the development of relationships with service-related stakeholders, but it may also prevent family firms from diluting their socio-emotional wealth through greater service-related collaboration with outsiders. In a sample of 35,329 manufacturing firms (13,755 family firms and 21,574 non-family firms from 2010 to 2018) in Portugal, we find that family firms have lower levels of servitization, and they achieve lower performance through servitization. These findings are robust to alternative performance measures and carry important implications for the servitization and family business literature.

    Fulltekst (pdf)
    fulltext
  • 16.
    Hajighasemi, Ali
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Socialt arbete.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    Outcomes of Swedish migration and economics of the welfare system2022Inngår i: Ekonomska Istrazivanja, ISSN 1331-677X, E-ISSN 1848-9664, Vol. 35, nr 1, s. 986-1010Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article examines the economic consequences of migration for the Swedish welfare system. The question of whether the high costs of receiving refugees undermine the sustainability of the universal welfare state has received considerable attention in the political debate. While most studies focus on the fiscal burden of refugee reception and the short-term impacts of migration on welfare arrangements, this article advocates a comprehensive, long-term assessment of the effects of migration flows on public finances. Starting from the priorities of the architects of the welfare system, who designed and expanded social policy, indicators are derived to assess strategic goals and considerations. Reproduction of the workforce by managing its age profile, increasing employment levels and the employability of the surplus workforce, and creating conditions that increase long-term growth in the economy are considered crucial for the sustainability of the system. From a purely utilitarian perspective, migration is considered beneficial to the economy, provided that migrants gain quick entry to, and a high employment rate in, the labour market.

  • 17.
    Hajighasemi, Ali
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Socialt arbete.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Aliyari, S.
    University of West England, UK.
    Pashkevich, Natallia
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    The impact of welfare state systems on innovation performance and competitiveness: European country clusters2022Inngår i: Journal of Innovation and Knowledge, ISSN 2530-7614, E-ISSN 2444-569X, Vol. 7, nr 4, artikkel-id 100236Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article assesses the impact of welfare state systems on the performance of economies in creating the appropriate conditions for innovation and increased competitiveness. Since the 1970s, welfare systems have been regarded as disruptive influences on economic growth. This situation was exacerbated by the intensification of globalization and the emergence of new economies, which led to the need for initiatives to promote innovation and competitiveness, not least in the EU with so many different types of welfare state. To investigate the impact of welfare state systems on innovation performance and competitiveness, we used the European Innovation Scoreboard (EIS), which is based on a variety of indicators, as well as various essential indicators proposed by EU2020 innovation, such as the number of patents and the level of education and employment. The results obtained from the performance of five welfare state clusters of European countries have shown that the most comprehensive welfare states, primarily those in the Nordic countries, have been the most successful in achieving innovation goals and have long been ranked as innovation leaders in Europe. Moreover, public resource allocation for innovation leads to a more comprehensive agenda, including employment promotion, gender equality goals, and sustainability concerns. Welfare costs seem not to reduce competitiveness. And it is competitiveness itself that encourages the development of advanced social security systems.

  • 18.
    Hellström, Daniel
    et al.
    Lunds universitet.
    Hjort, Klas
    Lunds universitet.
    Karlsson, Stefan
    Lunds universitet.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Konsumentreturer i digital handel: Balansakt i tre dimensioner2017Rapport (Annet vitenskapelig)
    Abstract [sv]

    Att en stor mängd köpta produkter returneras är ett problem som många i handeln finner ekonomiskt ohållbart i längden. Dessvärre är kunskapsutvecklingen<br/>kring konsumentreturer och dess hanteringsprocess mycket begränsad. Med detta som utgångspunkt är syftet med forskningsprojektet att utveckla ny kunskap om hur konsumentreturer och dess hanteringsprocess kan bidra till värdeskapande för e-handelsföretag och konsumenter.

  • 19.
    Hjort, K.
    et al.
    Lund University.
    Hellström, D.
    Lund University.
    Karlsson, S.
    Lund University.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Typology of practices for managing consumer returns in internet retailing2019Inngår i: International Journal of Physical Distribution & Logistics Management, ISSN 0960-0035, E-ISSN 1758-664X, Vol. 49, nr 7, s. 767-790Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Purpose: The purpose of this paper is to explore, describe and categorise practices of managing product returns empirically in internet retailing. Design/methodology/approach: A multiple case study was conducted involving 12 e-commerce firms and 4 logistics service providers. An integrative data collection approach of semi-structured interviews, documentation and observations was used to gain comprehensive managerial and operational descriptions of returns management (RM) processes. Findings: The findings show inconsistent RM processes, with a plethora of practices implemented and organised differently across firms. RM processes are ambiguous; their design is a result of incremental changes over time, lacking strategy and goals. There is a mismatch between how they are described and understood in the literature and how they are actually used. Practices in gatekeeping, avoidance and reverse logistics are defined and categorised. These serve as a typology of practices for managers to (re)consider, along with 15 propositions on how RM is practised. Research limitations/implications: The range of RM practices and the processes reflect a lack of scholarly attention and strategic view. Research is needed to develop clear goals on how the RM process can be better aligned with business strategies. Practical implications: The typology of practices is a benchmark for internet retailers in their design of efficient RM processes. Originality/value: Systematic and empirical research on RM is scarce compared to forward management. The study bridges this gap as one of the first to describe RM practices in depth, define service as a key activity, and identify a mismatch between theory and practice.

  • 20.
    Hultman, M.
    et al.
    University of Leeds, Leeds, United Kingdom; Brock University, St. Catharines, ON, Canada.
    Iveson, A.
    University of Leeds, Leeds, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    The Information Paradox in Internationalization: Can ignorance ever be bliss? Evidence from emerging market SME managers2021Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 131, s. 268-277Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research investigates the effect of knowledge on the perception of internationalization barriers and the intention to internationalize among emerging market small/medium enterprise (SME) managers. Drawing from social cognitive theories in entrepreneurship, the study tests a paradoxical effect of knowledge on a sample of 150 managers. The model predicts that the characteristics specific to emerging market SMEs will reverse the traditionally positive relationship of knowledge on internationalization intention commonly found in the literature. Consistent with the hypothesis, the results indicate that knowledge relates negatively to internationalization intention. Additionally, the effect of perceived barriers on intention to internationalize becomes positive when perceived international market knowledge is higher. By clarifying the role of knowledge in the emerging market SME context, the study adds novel understanding to the key concept of internationalization knowledge.

    Fulltekst (pdf)
    fulltext
  • 21.
    Hultman, M.
    et al.
    Brock University, Canada.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    On the (in)effectiveness of standardized versus adapted international promotion strategies: Evidence from entrepreneurial firms2024Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 170, artikkel-id 114351Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study investigates how internationally active firms’ international promotion strategy is linked to international marketing performance. It addresses the issue of effectively balancing the economic benefits of standardized strategies with the potential performance gains achieved when adapting to local customer preferences and market situations. Based on contingency theory and the strategic fit paradigm, we argue that there is no panacea solution to the promotion strategy standardization versus adaptation debate. Instead, our empirical results from 298 international entrepreneurial product-market ventures based in Sweden support the view that international firms must fit the promotion strategy to relevant macro- and micro-environmental conditions in order to optimize their international marketing performance. Our results caution against assuming that all environmental factors exert an equivalent effect on the level of international promotion strategy standardization and reveal that neither standardization nor adaptation is a superior strategy in pursuing international marketing performance.

  • 22.
    Hultman, M.
    et al.
    University of Leeds, UK; Goodman School of Business, Brock University, Canada.
    Papadopoulou, C.
    Leeds Beckett University, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Opoku, R.
    Red Deer College, Canada.
    Branding the hotel industry: The effect of step-up versus step-down brand extensions2021Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 124, s. 560-570Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The study investigates how customer perceptions of parent brands influence the perceived value of brand extensions in the hotel industry and how these relationships are moderated by the nature of the brand extension in question. Drawing on brand equity logic, the study proposes that perceived positive brand attributes, awareness, attitudes, and loyalty toward the parent brand positively relate to higher perceived value of the brand extension, and that these positive relationships grow stronger in cases of step-down extensions rather than step-up extensions. Survey results from UK hotel customers reveal that only perceived parent brand attributes and attitudes seem to have a positive impact on perceived value of the extension and subsequent (re)visit intentions. The moderation results further reveal that the positive relationships turn stronger in cases of step-down extensions and insignificant during step-up extensions. Managers are therefore cautioned to apply step-up extensions too frivolously, as such extensions seem largely ineffective in generating consumer value and subsequent behavioral intentions, whereas the effectiveness is heightened in cases of step-down extensions.

  • 23.
    Hultman, Magnus
    et al.
    Brock University, Canada.
    Iveson, Abbie
    University of Manchester, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Talk less and listen more? The effectiveness of social media talking and listening tactics on export performance2023Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 159, artikkel-id 113751Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research investigates the effect of social media talking and listening tactics on customer performance through firms’ networking capabilities and promotion adaptation strategies among entrepreneurial, emerging market, small and medium-sized enterprises (ESMEs). From a survey of 169 ESME managers, the study tests whether firms should use social media to listen and adapt to the foreign market or disseminate and network in the foreign market. The study's ultimate aim is to guide managers on how best to leverage social media in their international export campaigns. The results were analyzed using a series of nested structural equation models. We found that using social media tactics combining both talking and listening leads to significantly higher levels of customer performance than using talking or listening strategies singly. Moreover, we found that each tactic's mechanisms operating these effects differed. By showing, first, the mechanisms through which social media tactics affect customer performance and, second, the superiority of an ambidextrous social media strategy, the study provides ESME entrepreneurs with an understanding of how best to leverage social media to facilitate international exporting. 

  • 24.
    Hultman, Magnus
    et al.
    University of Leeds, UK.
    Skarmeas, Dionysis
    Athens University of Economics and Business, Greece.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang M
    Radford University, USA.
    Achieving tourist loyalty through destination personality, satisfaction,and identification2015Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, nr 11, s. 2227-2231Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The general marketing literature suggests that brand personality, satisfaction, and customer identification with the brand are important drivers of consumer behavior in several contexts. Yet, the literature lacks studies on these constructs' role in tourist behavior. In an endeavor to overcome this research deficit, this study explores the interrelationships among destination personality, tourist satisfaction, and tourist–destination identification, and the extent to which they are important in influencing positive word-of-mouth and revisit intentions. The study employs structural equation modeling to analyze data from 490 Taiwanese consumers reporting on their most recently visited tourism destinations. Findings indicate that (1) destination personality promotes tourist satisfaction, tourist–destination identification, positive word-of-mouth, and revisit intentions; (2) satisfaction encourages identification and word-of-mouth; and (3) identification enhances word-of-mouth and revisit intentions. The paper provides theoretical and managerial implications.

  • 25.
    Hultman, Magnus
    et al.
    University of Leeds, Leeds, England.
    Strandberg, Carola
    Luleå tekniska högskola.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Mostaghel, Rana
    Linneuniversitetet.
    The role of destination personality fit in destination branding: Antecedents and outcomes2017Inngår i: Psychology & Marketing, ISSN 0742-6046, E-ISSN 1520-6793, Vol. 34, nr 12, s. 1073-1083Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Drawing from fit research in strategic management, this study develops and investigates a model predicting destination attitude and (re)visit intention. The study introduces the concept of destination personality fit on the basis of how well consumer perceptions of a tourist destination's brand personality fits that of what the destination brand manager wishes to convey. A model incorporating destination advertising awareness as an antecedent of destination personality and consumer-manager destination personality fit is tested on international consumers with the destination personality of Switzerland as the study setting. Structural equation modeling results reveal that destination advertising awareness does indeed relate positively to both stronger perceived destination personality and destination personality fit in consumers' minds. Interestingly, the subsequent destination personality-destination attitude relationship is moderated by consumer-manager destination personality fit in such a way that the link grows stronger in cases where fit is high. The results have important implications for destination brand managers in that they reinforce the importance of strong and distinct destination personalities. The findings also show the importance of actively communicating the destination brand to consumers since the positive outcomes of a strong destination personality increase in magnitude when successfully communicated, and the vision of the destination brand manager has been adopted by the consumer.

  • 26.
    Hultman, Magnus
    et al.
    University of Leeds, Leeds, UK.
    Ulusoy, Sera
    Dyson Ltd, Malmesbury, Wilts, England.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Drivers and outcomes of political candidate image creation: The role of social media marketing2019Inngår i: Psychology & Marketing, ISSN 0742-6046, E-ISSN 1520-6793, Vol. 36, nr 12, s. 1226-1236Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The study examines the role of social media marketing (SMM) activities and the influence of perceived candidate image in building voter-candidate relationship equity within the context of United Kingdom (UK) politics. Drawing from branding literature and social identity theory the article further investigates the role of candidate image as a mediator between SMM and voter-candidate relationship equity, whilst also testing the moderating effect of political ideologies. Survey results from 235 young UK voters indicate that while all SMM activities appears to positively influence the perceived candidate image, not all SMM variables directly relate to relationship equity. The relationship rather appears to be an indirect one, mediated through the political candidate's image. Surprisingly, political ideology also does not appear to moderate the connection between candidate image and voter-candidate relationship equity. The study findings highlight the growing importance of SMM activities and candidate image in political contexts, providing insights for political campaigners.

  • 27.
    Iveson, Abbie
    et al.
    The University of Manchester, Manchester, UK.
    Hultman, Magnus
    Brock University, St. Catharines, Ontario, Canada.
    Davvetas, Vasileios
    University of Leeds, Leeds, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    Less speed more haste: The effect of crisis response speed and information strategy on the consumer-brand relationship2023Inngår i: Psychology & Marketing, ISSN 0742-6046, E-ISSN 1520-6793, Vol. 40, nr 2, s. 391-407Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This paper investigates the relationship between firm crisis behavior and the resulting consumer-brand relationship (CBR) response. Drawing from theoretical traditions in brand transgressions, service failure, and crisis communications, we use longitudinal survey data combined with archival social media data to empirically test the effect of crisis response speed and crisis information strategy on the short-term consumer crisis response evaluations (1 month after crisis response), and the long-term CBR (1 year after crisis response). Results show that, contrary to intuitive expectations, a faster firm response is not always better, as a slower response was found to result in higher crisis response evaluations. We also show that this effect depends on the consistency of the communication strategy with the first active response. Specifically, when a firm prioritizes safety information (instructing strategy), a faster response is better. Whereas, when the firm prioritizes well-being information (adjusting strategy), a slower response is better. We argue the counterintuitive finding that a slower response is better implies that reacting too quickly may signal rashness and unpreparedness to the customer, leading to more negative evaluations. We term this distinction the difference between being responsive (fast but considered) and reactive (faster but rash).

  • 28.
    Jantunen, A.
    et al.
    Lappeenranta University of Technology, Finland.
    Tarkiainen, A.
    Lappeenranta University of Technology, Finland.
    Chari, S.
    University of Manchester, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Dynamic capabilities, operational changes, and performance outcomes in the media industry2018Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 89, s. 251-257Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The dynamic capabilities theorem posits that rapidly changing operating environments necessitate dynamic capabilities (i.e. sensing, seizing and reconfiguring) for success. Dynamic capabilities reconfigure existing asset positions and create organizational renewal. We contend that higher performance outcomes can be achieved when dynamic capabilities interact with operational-level changes (i.e., changes in management and practices or changes in used technologies and target markets). The present study explores different pathways of dynamic capabilities and operational-level changes for performance success in a media industry context (i.e., magazines). Due to the digitalization of its business, the media industry has undergone significant changes the past years. We use a set-theoretic approach with fsQCA and data from 78 magazines to test our conceptualization. Our findings contribute to the literature of dynamic capabilities by providing empirical evidence on the relationship between dynamic capabilities, operational changes, and performance.

  • 29.
    Karlsson, S.
    et al.
    Lund University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Hellstrom, D.
    Lund University, Sweden.
    Patel, P. C.
    Villanova University, USA.
    Papadopoulou, C.
    University of Leeds, United Kingdom.
    Hjort, K.
    Lund University, Sweden.
    Retail returns management strategy: An alignment perspective2023Inngår i: Journal of Innovation and Knowledge, ISSN 2530-7614, E-ISSN 2444-569X, Vol. 8, nr 4, artikkel-id 100420Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research aims to shed light on the formulation of returns management strategies and to identify key returns management components in developing more effective returns management strategies. Anchored in supply chain orientation and supply chain alignment research, we use a multiple confirmatory case study of six retailers operating in online commerce. Interviews with fifteen managers provided the primary empirical data source for the study. The results confirm the presence of alignment in establishing effective strategies for managing product returns and suggest a return policy. The findings provide detailed insights into seven existing misalignments that curb the strength of alignment. These serve as strategic elements for managers to consider in formulating returns management strategies and goals. The results may assist retail and supply chain professionals in their quest to develop effective strategies for managing product returns. Research on returns management strategy is scarce. This study offers a conceptual framework and provides new empirical insights into returns management strategy formulation and, in particular, potential misalignments.

    Fulltekst (pdf)
    fulltext
  • 30.
    Kohtamäki, M.
    et al.
    University of Vaasa, Vaasa, Finland / University of South-Eastern Norway, Norway.
    Parida, V.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Gebauer, H.
    Fraunhofer IMW, Leipzig, Germany / Linköping University / University St. Gallen, Switzerland .
    Baines, T.
    Aston University, Birmingham, UK.
    Digital servitization business models in ecosystems: A theory of the firm2019Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, s. 380-392Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

    Fulltekst (pdf)
    fulltext
  • 31.
    Kordestani, Arash
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Izmir, O.
    Gümüşhane University, Gümüşhane, Türkiye.
    Oypan, O.
    Hatay Mustafa Kemal University, Türkiye.
    Ozer, S.
    Abdullah Gül University, Türkiye.
    Identification of the drivers of and barriers to COVID-19 vaccine intake behavior using a mixed-method design: implications from a developing country2023Inngår i: Journal of Innovation and Knowledge, ISSN 2530-7614, E-ISSN 2444-569X, Vol. 8, nr 4, artikkel-id 100413Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Various COVID-19 vaccines are available across the world. However, short phases of clinical trials for emergency use and myriad rumors about and misinformation on vaccines spread through different media sources, induce confusion and trigger vaccine hesitancy behavior. Although clinical trials demonstrated promising results in the ability of vaccines to protect, social endeavor is required for vaccines to succeed. Mitigation of the pandemic is only possible through widespread acceptance of the vaccine. Thus, identifying the factors that impact vaccine intake is crucial. This study determined factors that affect intentions toward vaccination using a mixed-method approach, in which qualitative and quantitative analyses were conducted together. Analysis of variance (ANOVA) is used in the quantitative study, and content analysis is employed in the qualitative study. The final sample of this mixed-method study consists of 568 participants for the quantitative study and 237 for the qualitative study. They were selected using an online questionnaire. Findings suggest that social, psychological, attitudinal, perceptual, and informational factors play a crucial role in shaping people's intentions toward vaccines, ultimately influencing their decision to accept or reject vaccination. Results of both the qualitative and quantitative studies, in parallel with each other, indicated similar barriers against and drivers toward vaccine intake behavior, providing strong insights into the reasons behind vaccine acceptance and hesitancy. Based on the insights gained in this study, a set of recommendations were compiled for policymakers.

    Fulltekst (pdf)
    fulltext
  • 32.
    Kordestani, Arash
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Mostaghel, R.
    Mälardalen University, Sweden.
    Smart contract diffusion in the pharmaceutical blockchain: the battle of counterfeit drugs2023Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 158Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Counterfeit drugs have long been a major concern. In search of a solution, this study conducted a systematic literature review. Using an automated content analysis of pharmaceutical blockchains, this study identifies the (1) unique characteristics of smart contracts on blockchain platforms in the pharmaceutical supply chain, (2) role of smart contracts to combat counterfeit drugs, and (3) avenues for future studies. Theoretical and managerial implications are discussed at the end of this paper. 

  • 33.
    Kordestani, Arash
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Pashkevich, Natallia
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Sahamkhadam, Maziar
    Linnaeus University, Sweden.
    Sohrabpour, Vahid
    SAVEGGY AB, Sweden.
    Effects of the COVID-19 pandemic on stock price performance of blockchain-based companies2022Inngår i: Ekonomska Istrazivanja, ISSN 1331-677X, E-ISSN 1848-9664, Vol. 35, nr 1, s. 3206-3224Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The price of a stock rises or falls in relation to a number of different factors, including changes to the economy brought about by pandemics. A few studies have already identified the effect of the COVID-19 pandemic on the stock market. However, empirical evidence is lacking on changes in stock price performance of blockchain-based companies as a result of the COVID-19 pandemic. We use the event study approach to estimate stock expected returns by applying an asset pricing model over a thirty-day event window around the announcement on March 11, 2020 by the World Health Organization (WHO) regarding the outbreak of the coronavirus (COVID-19) as a global pandemic, using a sample of S&P Global 1200 companies. Overall, our results indicate more sensitivity in blockchain-based companies' stock prices to the COVID-19 pandemic compared to those of non-blockchain-based companies. Cumulative abnormal returns show that the stock price of blockchain-based companies recover losses slower than non-blockchain companies. Our findings are important for investors and shareholders for future pandemics and events.

    Fulltekst (pdf)
    fulltext
  • 34.
    Kordestani, Arash
    et al.
    Linnæus University.
    Sattari, Setayesh
    Linnæus University.
    Peighambari, Kaveh
    Linnæus University.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Linnæus University.
    Exclude Me Not: The Untold Story of Immigrant Entrepreneurs in Sweden2017Inngår i: Sustainability, E-ISSN 2071-1050, Vol. 9, nr 9, s. -22, artikkel-id 1584Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This article examines the perspectives of immigrant entrepreneurs on the barriers they face regarding their inclusion in public procurement in Sweden through the so-called supplier diversity programs. Drawing upon modern stakeholder theory and transaction cost economics, this study aims to identify potential barriers such entrepreneurs face in succeeding as suppliers to the public sector. Data were collected through interviews with immigrant entrepreneurs who had experience with the public procurement tender process in Sweden. The results reveal that immigrant entrepreneurs doing business with public procurement face several barriers, ranging from economic to social ones such as information, advertising, human resources, and undercapitalization. The interviewees believe that such barriers weaken their performance and hinder their success in public procurement tenders. When it comes to supplier diversity programs, the entrepreneurs under study were either unaware of such programs in public procurement in Sweden or did not believe in their effectiveness.

  • 35.
    Lin, Z.
    et al.
    The David D. Reh School of Business, Clarkson University, USA.
    Patel, P.
    Villanova School of Business, Villanova University, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    The value of managerial ability and general ability for inventor CEOs2021Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 135, s. 78-98Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Although inventor CEOs drive firm innovation, widely recognized CEO abilities—general ability or managerial ability—could be central to leveraging CEOs’ invention abilities to drive firm innovation. Using CEO copatentors’ invention ability (defined as CEO patent coauthors’ average number of forward citations over the average number of patents) as an instrument for inventor CEOs, we study the value of CEOs’ general ability and managerial ability in enhancing the influence of inventor CEOs on firm innovation. Firms led by inventor CEOs with higher general abilities spur greater firm innovation. Surprisingly, however, firms led by inventor CEOs with a higher level of managerial ability realized lower firm innovation. Inventor CEOs with greater general abilities also translate firm innovation into better product-market outcomes and spur more firm innovation under better corporate governance. Our findings have implications for the influence of an inventor CEO on firm innovation outcomes.

  • 36.
    Lindhult, E.
    et al.
    Mälardalen University.
    Chirumalla, K.
    Mälardalen University.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Linnaeus University.
    Parida, V.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Value logics for service innovation: practice-driven implications for service-dominant logic2018Inngår i: Service Business: An International Journal, ISSN 1862-8516, E-ISSN 1862-8508, Vol. 12, nr 3, s. 457-481Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Service-dominant logic (SDL) provides a conceptual understanding of and widens the view on value creation in service innovation for product-centric companies. However, empirical research linking SDL and service innovation is still limited albeit expanding. This study provides insights beyond existing discussions on product and service dimensions using the theoretical lens of the value logic perspective. More specifically, the purpose of this study is to examine how value can be understood, targeted, and created in the pursuit of service innovation by product-centric manufacturing companies. Building on a previous investigation of two multinational product-centric manufacturing companies, this paper identifies and develops a theoretical model to describe the space shift in service innovation with four different kinds of value logics, namely, product-based value logic, service-based value logic, virtual-based value logic, and systemic-based value logic. Using a digitalization-driven new service innovation, namely the My Control System, which is a web-based service delivery platform, this paper describes space shifts to enhance value through four value logics as efforts. Further, challenges associated with different value logics are described in terms of complexity traps and service gaps. The study also contributes to bridging the gap between SDL theory and practice by developing a midrange theoretical model for value creation as a specification and amendment to SDL that supports SDL-guided service innovation and servitization in practice. © 2018 The Author(s)

    Fulltekst (pdf)
    fulltext
  • 37.
    Lorenz, Selina
    et al.
    University of St. Gallen, Switzerland.
    Heigl, Barbara
    University of St. Gallen, Switzerland.
    Palmie, Maximilian
    Södertörns högskola, Institutionen för samhällsvetenskaper. University of St. Gallen, Switzerland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    From business models for public actors to public service provision models: Extending the business model concept to the public sector2024Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 201, artikkel-id 123273Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Every organization, knowingly or unknowingly, operates a business model. However, while private actors frequently make use of the business model concept to actively manage their service provision, public organizations struggle with adopting it. This has led to a separate literature stream in which public management scholars developed public sector adaptations of the business model concept. As the business model conceptualizations in the general and public management literatures diverge, insight transfer between both streams is becoming increasingly difficult. Building on the need for more conceptual alignment in business model research, this article explores how the divergent conceptualizations of business models in the general and public management literatures can be reintegrated. It first presents the results of a focused literature review to illustrate their commonalities and differences. The article then introduces an integrated business model framework for the private and public sectors to merge the findings of both streams as well as to provide a common language for public-private business model realization. By advocating an integrated approach, we aim to bridge the emerging gap between the general and public management business model literatures, thereby seeking to counteract the gap's adverse implications for business model research as well as practice.

  • 38.
    Madanaguli, A.
    et al.
    Luleå Tekniska Universitet, Sweden.
    Parida, V.
    Luleå Tekniska Universitet, Sweden; University of Vaasa, Finland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Tran, P. K.
    Lund Skåne University Hospital, Sweden.
    Technological Innovation Adoption Among Swedish Healthcare Professionals: A Contingency Technology Adoption Framework2023Inngår i: IEEE transactions on engineering management, ISSN 0018-9391, E-ISSN 1558-0040, s. 1-14Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Technological innovation adoption by healthcare professionals directly impacts enhanced patient care and overall community well-being. However, the perspective of healthcare professionals in evaluating and adopting these technological innovations should be addressed. Drawing on innovation adoption and resistance theories, in this article, we aim to capture their perceptions of the barriers they face and the adoption behaviors they express through a technology adoption contingency framework. The qualitative investigation on Swedish healthcare professionals shows that healthcare innovations are multistakeholder systems where the healthcare-professional&#x0027;s perception of multiple individual, organizational, and administrative barriers causes hesitancy in adopting technologies. However, hesitancy does not always lead to complete resistance; sometimes, it can lead to partial or complete adoption of the technology, contingent on the severity of the barriers and their interrelationship. The findings, summarized in a contingency framework for evaluating barriers to adoption and hesitancy behaviors, highlight the importance of individual perceptions in the adoption and success of complex healthcare innovations. They show why empowering adopters to choose how and when to use the innovation can be a powerful tool in reducing hesitancy.

  • 39.
    Madanaguli, A.
    et al.
    Luleå University of Technology, Sweden.
    Parida, V.
    Luleå University of Technology, Sweden; University of Vaasa, Finland; University of South-Eastern Norway, Norway.
    Sjödin, D.
    Luleå University of Technology, Sweden; University of South-Eastern Norway, Norway.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Literature review on industrial digital platforms: A business model perspective and suggestions for future research2023Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 194, artikkel-id 122606Artikkel, forskningsoversikt (Fagfellevurdert)
    Abstract [en]

    Rapid digitalization of industries has led to the proliferation of complex industrial digital platforms; however, few industrial platform leaders have successfully established sustainable business models around their offerings. The need for a concrete definition of industrial digital platforms and their business models further complicates our understanding of the issue. In this prospecting review, we critically analyze the existing literature on industrial digital platforms to identify key research themes and research gaps and propose a future research agenda for the industrial digital platform literature from a business model perspective. Drawing on insights from research on industrial platforms, digitalization, digital servitization, and business-to-business (B2B) relationships, our analysis focuses on three key themes in defining the boundaries of industrial digital platforms and the crucial aspects of value creation, value delivery, and value capture on such platforms: (a) co-creative value creation, (b) digitally integrated value delivery, and (c) mutual value capture. The findings of this study and a future research agenda framework provide a roadmap for advancing the understanding of business models for industrial digital platforms. This research aims to contribute to the emerging field of industrial digital platforms and guide future research endeavors in this domain, unlocking the full potential of these platforms for businesses and industries.

    Fulltekst (pdf)
    fulltext
  • 40.
    Manikas, Andrew S.
    et al.
    University of Louisville, Louisville, USA.
    Patel, Pankaj C.
    Villanova University, Villanova, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Dynamic capital asset accumulation and value of intangible assets: An operations management perspective2019Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 103, s. 119-129Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Extending the dynamic resource accumulation framework to operations management, we propose that the stock of younger capital assets and flow of capital assets are positively associated with the value of intangible assets, an increasingly predominant basis of competitive advantage. Based on a sample of 1390 manufacturing firms representing 8255 firm-year observations, the stock of younger capital assets was positively related to the value of intangible assets, an association that was strengthened by higher inventory efficiency. However, we also found that the flow of capital assets is negatively related to the value of intangible assets, an association that is further exacerbated by high production efficiency. Our findings explain how operations management could play an important role in influencing the intangible asset value of manufacturing firms.

  • 41.
    Martínez-Climent, Carla
    et al.
    University of Valencia, Valencia, Spain.
    Costa-Climent, Ricardo
    Linnaeus University.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Sustainable Financing through Crowdfunding2019Inngår i: Sustainability, E-ISSN 2071-1050, Vol. 11, nr 3, artikkel-id 934Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The phenomenon of crowdfunding has been widely studied, while the sustainability of crowdfunded ventures is attracting growing interest from academia and society. In light of this interest, we conducted bibliometric analysis to study the relationship between crowdfunding and crowdfunded ventures&rsquo; sustainability orientation. We analyzed the number of publications, type of publications, and most productive countries, journals, and authors. We also analyzed the most cited articles and examined their approach to sustainability and crowdfunding. The results suggested that a sustainability orientation could bring about change in the current financial and environmental system.

  • 42.
    Miehé, L.
    et al.
    ETH Zurich, Switzerland; University of St.Gallen, Switzerland.
    Palmié, M.
    University of St.Gallen, Switzerland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland; University of Economics and Human Sciences, Poland.
    Connection successfully established: How complementors use connectivity technologies to join existing ecosystems – Four archetype strategies from the mobility sector2023Inngår i: Technovation, ISSN 0166-4972, E-ISSN 1879-2383, Vol. 122, artikkel-id 102660Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Supporting fast and extensive data transfer, connectivity technologies entail opportunities for stronger inter-firm collaboration and new value propositions, resulting in business model innovation. Whereas prior research has mainly focused on connectivity-induced changes in the business models of ecosystem orchestrators, we turn our attention to (prospective) ecosystem complementors. We examine how digital service providers can configure business model mechanisms to enter an ecosystem and connect themselves to its value proposition. Based on an explorative qualitative study of four cases in mobility, we develop four archetypical connection strategies for complementors. We observe that the four archetypes differ in their implications for the ecosystem value proposition, for the role of other actors in the ecosystem, and the triple-bottom-line performance of the ecosystem. Connectivity technologies can combine economic, environmental, and social benefits. 

    Fulltekst (pdf)
    fulltext
  • 43.
    Mills, Mark
    et al.
    University of Leeds, Leeds, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    Hultman, Magnus
    Goodman School of Business, Brock University, St. Catharines, Canada.
    Theotokis, Aristeidis
    University of Leeds, Leeds, United Kingdom.
    The impact of brand communities on public and private brand loyalty: A field study in professional sports2022Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 144, s. 1077-1086Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    This research examines the role that brand community plays in the relationship between brand identification and brand loyalty. A theoretical framework was developed and tested using an online survey in the brand community of a UK professional basketball team. Study results reveal that consumers’ brand community identification has a significant direct relationship on both public and private brand loyalty. It also shows that brand community identification fully mediates the relationship between brand identification and consumer behavior towards the brand, which is enacted both publicly and privately. The study adds to academic understanding of brand identification, brand community theory, and the importance of the differentiation of public and private brand loyalty, whilst providing guidance for branding practitioners.

    Fulltekst (pdf)
    fulltext
  • 44.
    Mostaghel, R.
    et al.
    Mälardalen University, Sweden; Stockholm University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Lisboa, A.
    Polytechnic Institute of Leiria, Portugal.
    The transformative impact of the circular economy on marketing theory2023Inngår i: Technological forecasting & social change, ISSN 0040-1625, E-ISSN 1873-5509, Vol. 195, artikkel-id 122780Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The circular economy (CE) is growing, and an increasing number of businesses are becoming aware of it. Demand from customers and new regulations from policymakers motivated many practitioners to transform their business models into circular business models. However, academia has not followed the same pace. Considering that the circular economy encloses unique attributes, it is crucially required to re-frame traditional marketing strategy theories. This article rigorously investigates marketing theory and practice in the CE, identifies the challenges of marketing in the CE, and introduces a new definition of marketing and additional stimulus in the marketing mix. Further, the article provides theoretical and managerial implications.

    Fulltekst (pdf)
    fulltext
  • 45.
    Mostaghel, R.
    et al.
    Mälardalen University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics in Helsinki, Finland.
    Parida, V.
    Luleå University of Technology, Sweden; University of South-Eastern Norway, Norway; University of Vaasa, Finland.
    Sohrabpour, V.
    SAVEGGY AB, Sweden.
    Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends2022Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 146, s. 134-145Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Increased digitalization enabled innovation and practical examples from the retail industry have captured the attention of marketing scholars, with rapid development in the academic field. The pace of change has significantly accelerated during the Covid-19 crisis. In seeking to (1) investigate the unique characteristics of digitalization enabled retail business model innovation, (2) understand how does digitalization influences changes to the retail business model innovation dimensions, and (3) identify the areas for future research related to retail business model innovation, this study systematically reviews the literature. Employing four databases, a sample of 170 articles were chosen. Based on bibliometric and network analysis and visualization, the major researchers, articles, and topics were rigorously identified. Finally, the results revealed the unaddressed issues in this research area. The study ends with theoretical and managerial implications.

    Fulltekst (pdf)
    fulltext
  • 46.
    Mostaghel, Rana
    et al.
    Linnéuniversitetet.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Elderly and technology tools: a fuzzyset qualitative comparative analysis2017Inngår i: Quality and quantity, ISSN 0033-5177, E-ISSN 1573-7845, Vol. 51, nr 5, s. 1969-1982Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    The number of senior citizens is growing globally and governments are striving to find innovative solutions to deal with complex care demands of this part of the population. Technology has been an answer to this situation; however, it is very important that the elderly accept and actually use the technology. This paper empirically tests the senior technology acceptance model using the fsQCA method to analyse data with a sample of 811 seniors aged 60 and over living in Sweden. The results revealed that the necessary conditions for high “perceived ease of use” and “perceived usefulness” are gerontechnology self-efficacy, gerontechnology anxiety, and cognitive abilities; however, each of these is not sufficient on its own. Self-reported health conditions and physical function also play a peripheral role in achieving the desired outcome. Theoretical and managerial implications are discussed at the end of the paper.

  • 47.
    Mostaghel, Rana
    et al.
    Linnéuniversitetet.
    Oghazi, Pejvak
    University of Arkansas, USA.
    Beheshti, Hooshang
    Radford University, USA.
    Hultman, Magnus
    Leeds University, UK.
    Adoption of enterprise systems and radio frequency identification among service firms2012Inngår i: Service Industries Journal, ISSN 0264-2069, E-ISSN 1743-9507, Vol. 32, nr 15, s. 2435-2443Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    A promising technology for optimizing supply-chain processes is radio frequency identification (RFID). By adding functionality to previous enterprise systems, the aim is to increase transparency of information throughout the supply chain. In this paper, we present a survey of RFID implementation in Swedish service firms. The findings show that although the great majority of firms are actively working with integrated information systems, only a very small fraction have adopted RFID.

  • 48.
    Mostaghel, Rana
    et al.
    Linnéuniversitetet.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang
    Radford University, USA.
    Hultman, Magnus
    University of Leeds, UK.
    Strategic use of enterprise systems among service firms: Antecedents and consequences2015Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, nr 7, s. 1544-1549Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    As competition in the service sector is continuously intensifying, managers are increasingly realizing how effective use of enterprise systems (ESs) might improve competition capabilities. Building on previous work that explores ESs and supply chain integration, this study investigates antecedents and consequences of ES usage among service firms. Following an empirical study using data from 233 Swedish retail and wholesale service providers, findings indicate that internal reasons such as access to new markets and anticipated performance, rather than external pressure, drive ES adoption. The study further reveals that ES usage relates positively to supply chain integration, which subsequently relates to firm performance via the mediating variable of competition capabilities. This study contributes by synthesizing previously separate constructs into a coherent research model that is both empirically viable and integrative. The study concludes by discussing implications for theory building and management practice.

  • 49.
    Mostaghel, Rana
    et al.
    Mälardalen University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Patel, Pankaj C.
    Villanova University, Villanova, PA, USA.
    Rugged individualism, economic growth, and inter-county variation in entrepreneurial activity2023Inngår i: Applied Economics, ISSN 0003-6846, E-ISSN 1466-4283, Vol. 55, nr 11, s. 1247-1272Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Does intra-country variation in individualism explain variations in intra-country entrepreneurial activity? Rugged individualism, a combination of individualism and anti-statism, is proxied by the total years of frontier experience in a US county between 1790 and 1890. We exploit this historic variation in tandem with present-day GDP growth in a county to test how the historic frontier experience interacts with changes in economic growth to explain the entrepreneurial activity. With small effect sizes, the findings demonstrate the greater (limited) value of rugged individualism in low (high) GDP growth conditions in driving entrepreneurial activity. Robust to a variety of specifications and a placebo test, the mechanism seems to operate through lower collective efficacy in counties with higher total frontier experience. The findings carry implications for within-country cultural variations and entrepreneurial activity.

  • 50.
    Mostaghel, Rana
    et al.
    Mälardalen University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Patel, Pankaj C.
    Villanova University, Villanova, PA, USA.
    Parida, Vinit
    Luleå University of technology / University of Vaasa, Vaasa, Finland.
    Hultman, Magnus
    University of Leeds, Leeds, UK.
    Marketing and supply chain coordination and intelligence quality: A product innovation performance perspective2019Inngår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 597-606Artikkel i tidsskrift (Fagfellevurdert)
    Abstract [en]

    Based on a sample of 148 Swedish firms, this study investigates the complementary relationships between internal and external coordination and external intelligence quality to explain product innovation performance. The results show that, with increasing manufacturing-marketing coordination, higher market intelligence quality or higher supply chain intelligence quality are positively associated with product innovation performance. The complementary roles of internal and external coordination and intelligence quality have theoretical and practical implications.

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