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  • 1.
    Albort-Morant, Gema
    et al.
    University of Valencia, Spain.
    Oghazi, Pejvak
    Linnéuniversitetet.
    How useful are incubators for new entrepreneurs?2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 6, s. 2125-2129Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study examines profiles of incubator tenants who provide the most positive evaluations of the use of advisory services and support from incubators. The study presents an application of qualitative comparative analysis (QCA) to a sample of 54 incubator tenants in Valencia, Spain. The study examines how entrepreneurs' age, gender, education and training, work experience, and family background affect the utility of advice and support from experts at the incubator. The results of the research inform that the incubator tenants who find the services of incubators most useful are young, have good studies, have professional experience, and have family experience.

  • 2.
    Chirumalla, K.
    et al.
    Mälardalen University, Sweden.
    Leoni, L.
    University of Rome Tor Vergata, Italy.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Moving from servitization to digital servitization: Identifying the required dynamic capabilities and related microfoundations to facilitate the transition2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 158Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Many manufacturing companies are adopting servitization as a competitive business strategy to offer product-service combinations. The ongoing shift to digitalization and Industry 4.0 provides novel opportunities and benefits to industrial firms in this regard, and researchers termed the adoption of digital technologies to servitization as “digital servitization”. In order to successfully transition towards digital servitization, fundamental reconfiguration of resources, organizational structures, work practices, infrastructure, culture, etc. are required. Hence, this paper performs a systematic literature review on prior studies covering dynamic capabilities for servitization and digital servitization. The purpose is to identify and compare the dynamic capabilities needed to facilitate a transition from “traditional” servitization to digital servitization. In doing so, this paper presents an integrated framework of dynamic capabilities to enable digital servitization, providing 22 micro-foundations for servitization and digital servitization, as well as the key challenges and enablers related to the transition from one to the other.

  • 3.
    Eriksson, Kent
    et al.
    Södertörns högskola, Avdelning 1, CeFin (Centrum för bank och finans).
    Sharma, Deo D
    Modeling uncertainty in buyer-seller cooperation2003Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 56, nr 12, s. 961-970Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The realization of relationship marketing requires cooperative exchange between buyers and sellers. A key determinant of cooperative exchange is the uncertainty perceived by the cooperating parties. This study investigates how cooperation is affected by decision makers' perception of uncertainties in the environmental context, in relationships, and in decision-making routines. A sample of 135 branch managers from banks is used in a LISREL model. The results show that uncertainty regarding relationships and decision making has strong direct effects on buyer-seller cooperation. Relationship and decision making, in turn, are affected by contextual uncertainty. The results highlight the importance of internal resources in firms in facilitating cooperation between buyers and sellers.

  • 4.
    Fraenkel, Stefan
    et al.
    Stockholm University.
    Haftor, Darek M.
    Linnaeus University.
    Pashkevich, Natallia
    Stockholm University.
    Salesforce management factors for successful new product launch2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 11, s. 5053-5058Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    New innovative products constitute a central source of economic value creation, but in many industries, salesforce management significantly conditions the appropriation of innovative products during their launch. Very little previous research addresses the salesforce management factors that contribute to successful new product launches. This study identifies and examines a set of salesforce management factors that contribute to successful new product launches by drawing on previous studies related to new product launches and salesforce management. The multivariate analysis in this study uses data covering new product launches in the Swedish pharmaceutical industry. This study unearths a complex and unique complementarity pattern of factors resting upon the duality of a highly dynamic marketplace and sales representatives with an innovative personality type, which are complementary with other specific factors such as training, management control, and reward systems. These findings contribute to the literature on new product launches, salesforce management, and firm complementarities and have managerial implications for practitioners who oversee salesforce readiness during new product launches.

  • 5.
    Hultman, M.
    et al.
    University of Leeds, Leeds, United Kingdom; Brock University, St. Catharines, ON, Canada.
    Iveson, A.
    University of Leeds, Leeds, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    The Information Paradox in Internationalization: Can ignorance ever be bliss? Evidence from emerging market SME managers2021Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 131, s. 268-277Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This research investigates the effect of knowledge on the perception of internationalization barriers and the intention to internationalize among emerging market small/medium enterprise (SME) managers. Drawing from social cognitive theories in entrepreneurship, the study tests a paradoxical effect of knowledge on a sample of 150 managers. The model predicts that the characteristics specific to emerging market SMEs will reverse the traditionally positive relationship of knowledge on internationalization intention commonly found in the literature. Consistent with the hypothesis, the results indicate that knowledge relates negatively to internationalization intention. Additionally, the effect of perceived barriers on intention to internationalize becomes positive when perceived international market knowledge is higher. By clarifying the role of knowledge in the emerging market SME context, the study adds novel understanding to the key concept of internationalization knowledge.

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  • 6.
    Hultman, M.
    et al.
    Brock University, Canada.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    On the (in)effectiveness of standardized versus adapted international promotion strategies: Evidence from entrepreneurial firms2024Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 170, artikel-id 114351Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study investigates how internationally active firms’ international promotion strategy is linked to international marketing performance. It addresses the issue of effectively balancing the economic benefits of standardized strategies with the potential performance gains achieved when adapting to local customer preferences and market situations. Based on contingency theory and the strategic fit paradigm, we argue that there is no panacea solution to the promotion strategy standardization versus adaptation debate. Instead, our empirical results from 298 international entrepreneurial product-market ventures based in Sweden support the view that international firms must fit the promotion strategy to relevant macro- and micro-environmental conditions in order to optimize their international marketing performance. Our results caution against assuming that all environmental factors exert an equivalent effect on the level of international promotion strategy standardization and reveal that neither standardization nor adaptation is a superior strategy in pursuing international marketing performance.

  • 7.
    Hultman, M.
    et al.
    University of Leeds, UK; Goodman School of Business, Brock University, Canada.
    Papadopoulou, C.
    Leeds Beckett University, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Opoku, R.
    Red Deer College, Canada.
    Branding the hotel industry: The effect of step-up versus step-down brand extensions2021Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 124, s. 560-570Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The study investigates how customer perceptions of parent brands influence the perceived value of brand extensions in the hotel industry and how these relationships are moderated by the nature of the brand extension in question. Drawing on brand equity logic, the study proposes that perceived positive brand attributes, awareness, attitudes, and loyalty toward the parent brand positively relate to higher perceived value of the brand extension, and that these positive relationships grow stronger in cases of step-down extensions rather than step-up extensions. Survey results from UK hotel customers reveal that only perceived parent brand attributes and attitudes seem to have a positive impact on perceived value of the extension and subsequent (re)visit intentions. The moderation results further reveal that the positive relationships turn stronger in cases of step-down extensions and insignificant during step-up extensions. Managers are therefore cautioned to apply step-up extensions too frivolously, as such extensions seem largely ineffective in generating consumer value and subsequent behavioral intentions, whereas the effectiveness is heightened in cases of step-down extensions.

  • 8.
    Hultman, Magnus
    et al.
    Brock University, Canada.
    Iveson, Abbie
    University of Manchester, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Talk less and listen more? The effectiveness of social media talking and listening tactics on export performance2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 159, artikel-id 113751Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This research investigates the effect of social media talking and listening tactics on customer performance through firms’ networking capabilities and promotion adaptation strategies among entrepreneurial, emerging market, small and medium-sized enterprises (ESMEs). From a survey of 169 ESME managers, the study tests whether firms should use social media to listen and adapt to the foreign market or disseminate and network in the foreign market. The study's ultimate aim is to guide managers on how best to leverage social media in their international export campaigns. The results were analyzed using a series of nested structural equation models. We found that using social media tactics combining both talking and listening leads to significantly higher levels of customer performance than using talking or listening strategies singly. Moreover, we found that each tactic's mechanisms operating these effects differed. By showing, first, the mechanisms through which social media tactics affect customer performance and, second, the superiority of an ambidextrous social media strategy, the study provides ESME entrepreneurs with an understanding of how best to leverage social media to facilitate international exporting. 

  • 9.
    Hultman, Magnus
    et al.
    University of Leeds, UK.
    Skarmeas, Dionysis
    Athens University of Economics and Business, Greece.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang M
    Radford University, USA.
    Achieving tourist loyalty through destination personality, satisfaction,and identification2015Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, nr 11, s. 2227-2231Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The general marketing literature suggests that brand personality, satisfaction, and customer identification with the brand are important drivers of consumer behavior in several contexts. Yet, the literature lacks studies on these constructs' role in tourist behavior. In an endeavor to overcome this research deficit, this study explores the interrelationships among destination personality, tourist satisfaction, and tourist–destination identification, and the extent to which they are important in influencing positive word-of-mouth and revisit intentions. The study employs structural equation modeling to analyze data from 490 Taiwanese consumers reporting on their most recently visited tourism destinations. Findings indicate that (1) destination personality promotes tourist satisfaction, tourist–destination identification, positive word-of-mouth, and revisit intentions; (2) satisfaction encourages identification and word-of-mouth; and (3) identification enhances word-of-mouth and revisit intentions. The paper provides theoretical and managerial implications.

  • 10.
    Jantunen, A.
    et al.
    Lappeenranta University of Technology, Finland.
    Tarkiainen, A.
    Lappeenranta University of Technology, Finland.
    Chari, S.
    University of Manchester, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Dynamic capabilities, operational changes, and performance outcomes in the media industry2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 89, s. 251-257Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The dynamic capabilities theorem posits that rapidly changing operating environments necessitate dynamic capabilities (i.e. sensing, seizing and reconfiguring) for success. Dynamic capabilities reconfigure existing asset positions and create organizational renewal. We contend that higher performance outcomes can be achieved when dynamic capabilities interact with operational-level changes (i.e., changes in management and practices or changes in used technologies and target markets). The present study explores different pathways of dynamic capabilities and operational-level changes for performance success in a media industry context (i.e., magazines). Due to the digitalization of its business, the media industry has undergone significant changes the past years. We use a set-theoretic approach with fsQCA and data from 78 magazines to test our conceptualization. Our findings contribute to the literature of dynamic capabilities by providing empirical evidence on the relationship between dynamic capabilities, operational changes, and performance.

  • 11.
    Kohtamäki, M.
    et al.
    University of Vaasa, Vaasa, Finland / University of South-Eastern Norway, Norway.
    Parida, V.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Gebauer, H.
    Fraunhofer IMW, Leipzig, Germany / Linköping University / University St. Gallen, Switzerland .
    Baines, T.
    Aston University, Birmingham, UK.
    Digital servitization business models in ecosystems: A theory of the firm2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, s. 380-392Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

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  • 12.
    Kordestani, Arash
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Mostaghel, R.
    Mälardalen University, Sweden.
    Smart contract diffusion in the pharmaceutical blockchain: the battle of counterfeit drugs2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 158Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Counterfeit drugs have long been a major concern. In search of a solution, this study conducted a systematic literature review. Using an automated content analysis of pharmaceutical blockchains, this study identifies the (1) unique characteristics of smart contracts on blockchain platforms in the pharmaceutical supply chain, (2) role of smart contracts to combat counterfeit drugs, and (3) avenues for future studies. Theoretical and managerial implications are discussed at the end of this paper. 

  • 13.
    Lin, Z.
    et al.
    The David D. Reh School of Business, Clarkson University, USA.
    Patel, P.
    Villanova School of Business, Villanova University, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    The value of managerial ability and general ability for inventor CEOs2021Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 135, s. 78-98Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Although inventor CEOs drive firm innovation, widely recognized CEO abilities—general ability or managerial ability—could be central to leveraging CEOs’ invention abilities to drive firm innovation. Using CEO copatentors’ invention ability (defined as CEO patent coauthors’ average number of forward citations over the average number of patents) as an instrument for inventor CEOs, we study the value of CEOs’ general ability and managerial ability in enhancing the influence of inventor CEOs on firm innovation. Firms led by inventor CEOs with higher general abilities spur greater firm innovation. Surprisingly, however, firms led by inventor CEOs with a higher level of managerial ability realized lower firm innovation. Inventor CEOs with greater general abilities also translate firm innovation into better product-market outcomes and spur more firm innovation under better corporate governance. Our findings have implications for the influence of an inventor CEO on firm innovation outcomes.

  • 14.
    Manikas, Andrew S.
    et al.
    University of Louisville, Louisville, USA.
    Patel, Pankaj C.
    Villanova University, Villanova, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Dynamic capital asset accumulation and value of intangible assets: An operations management perspective2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 103, s. 119-129Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Extending the dynamic resource accumulation framework to operations management, we propose that the stock of younger capital assets and flow of capital assets are positively associated with the value of intangible assets, an increasingly predominant basis of competitive advantage. Based on a sample of 1390 manufacturing firms representing 8255 firm-year observations, the stock of younger capital assets was positively related to the value of intangible assets, an association that was strengthened by higher inventory efficiency. However, we also found that the flow of capital assets is negatively related to the value of intangible assets, an association that is further exacerbated by high production efficiency. Our findings explain how operations management could play an important role in influencing the intangible asset value of manufacturing firms.

  • 15.
    Mills, Mark
    et al.
    University of Leeds, Leeds, United Kingdom.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland.
    Hultman, Magnus
    Goodman School of Business, Brock University, St. Catharines, Canada.
    Theotokis, Aristeidis
    University of Leeds, Leeds, United Kingdom.
    The impact of brand communities on public and private brand loyalty: A field study in professional sports2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 144, s. 1077-1086Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This research examines the role that brand community plays in the relationship between brand identification and brand loyalty. A theoretical framework was developed and tested using an online survey in the brand community of a UK professional basketball team. Study results reveal that consumers’ brand community identification has a significant direct relationship on both public and private brand loyalty. It also shows that brand community identification fully mediates the relationship between brand identification and consumer behavior towards the brand, which is enacted both publicly and privately. The study adds to academic understanding of brand identification, brand community theory, and the importance of the differentiation of public and private brand loyalty, whilst providing guidance for branding practitioners.

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  • 16.
    Mostaghel, R.
    et al.
    Mälardalen University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics in Helsinki, Finland.
    Parida, V.
    Luleå University of Technology, Sweden; University of South-Eastern Norway, Norway; University of Vaasa, Finland.
    Sohrabpour, V.
    SAVEGGY AB, Sweden.
    Digitalization driven retail business model innovation: Evaluation of past and avenues for future research trends2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 146, s. 134-145Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Increased digitalization enabled innovation and practical examples from the retail industry have captured the attention of marketing scholars, with rapid development in the academic field. The pace of change has significantly accelerated during the Covid-19 crisis. In seeking to (1) investigate the unique characteristics of digitalization enabled retail business model innovation, (2) understand how does digitalization influences changes to the retail business model innovation dimensions, and (3) identify the areas for future research related to retail business model innovation, this study systematically reviews the literature. Employing four databases, a sample of 170 articles were chosen. Based on bibliometric and network analysis and visualization, the major researchers, articles, and topics were rigorously identified. Finally, the results revealed the unaddressed issues in this research area. The study ends with theoretical and managerial implications.

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  • 17.
    Mostaghel, Rana
    et al.
    Linnéuniversitetet.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang
    Radford University, USA.
    Hultman, Magnus
    University of Leeds, UK.
    Strategic use of enterprise systems among service firms: Antecedents and consequences2015Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, nr 7, s. 1544-1549Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    As competition in the service sector is continuously intensifying, managers are increasingly realizing how effective use of enterprise systems (ESs) might improve competition capabilities. Building on previous work that explores ESs and supply chain integration, this study investigates antecedents and consequences of ES usage among service firms. Following an empirical study using data from 233 Swedish retail and wholesale service providers, findings indicate that internal reasons such as access to new markets and anticipated performance, rather than external pressure, drive ES adoption. The study further reveals that ES usage relates positively to supply chain integration, which subsequently relates to firm performance via the mediating variable of competition capabilities. This study contributes by synthesizing previously separate constructs into a coherent research model that is both empirically viable and integrative. The study concludes by discussing implications for theory building and management practice.

  • 18.
    Mostaghel, Rana
    et al.
    Mälardalen University, Sweden.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Patel, Pankaj C.
    Villanova University, Villanova, PA, USA.
    Parida, Vinit
    Luleå University of technology / University of Vaasa, Vaasa, Finland.
    Hultman, Magnus
    University of Leeds, Leeds, UK.
    Marketing and supply chain coordination and intelligence quality: A product innovation performance perspective2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 597-606Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Based on a sample of 148 Swedish firms, this study investigates the complementary relationships between internal and external coordination and external intelligence quality to explain product innovation performance. The results show that, with increasing manufacturing-marketing coordination, higher market intelligence quality or higher supply chain intelligence quality are positively associated with product innovation performance. The complementary roles of internal and external coordination and intelligence quality have theoretical and practical implications.

  • 19.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beautiful teaching and good performance2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 5, s. 1887-1891Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Research on the consequences of being physically attractive during the last century concludes almost unanimously that attractive people do better than less attractive individuals do in most aspects of life. This study tries to determine whether this effect also influences students' perceptions of the performance of higher educational services. A review of relevant literature and subsequent analysis of empirical data from 180 university courses reveals that the perceived physical attractiveness of university instructors positively affects the perceived performance of the instructors and the performance of the university courses they provide in northern Europe.

  • 20.
    Oghazi, Pejvak
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Parida, V.
    Luleå University of Technology, Sweden; University of Vaasa, Finland.
    Wincent, J.
    Hanken School of Economics, Finland; University of St. Gallen, Switzerland.
    Mostaghel, R.
    Mälardalen University, Sweden.
    Ecosystems transformation through disruptive innovation: A definition, framework and outline for future research2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 147, s. 16-26Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In this study, we develop a definition and a framework for ecosystem transformation. We suggest a circular model of four main mechanisms to provide an alternative explanation of ecosystem evolvement. Interview data are used to develop a model that integrates value creation logics at its core with evolutionary mechanisms. An emphasis on firm-specific technology development sets in motion strategic and technological engagement by other firms in the ecosystem. This comes about through firms that take responsibility for change and actors that adopt new ecosystem roles to drive the whole ecosystem towards transformation around new value propositions. This signifies that disruptive innovation and technological advancement in response to market needs drive ecosystem transformation through new value creation. Our comprehensive framework offers an outline for further research in the domain of ecosystem transformation.

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  • 21.
    Oghazi, Pejvak
    et al.
    Linnéuniversitetet.
    Rad, Fakhreddin Fakhrai
    Linnéuniversitetet.
    Zaefarian, Ghasem
    University of Leeds, UK.
    Beheshti, Hooshang M.
    Radford University, USA.
    Mortazavi, Sina
    Linnéuniversitetet.
    Unity is strength: A study of supplier relationship management integration2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 11, s. 4804-4810Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Researches on the supply chain management within the last decade demonstrate that business processes integration can increase the performance effectiveness and efficiency across the chain. This study intends to investigate the integration of the supplier relationship management (SRM) process between the manufacturer and its first upstream tier of suppliers within the construction equipment industry. This research also strives to identify the potential obstacles to the SRM integration and provides solution suggestions to overcome these barriers. In this regard, the review of the literature and subsequent analyses of the empirical findings from European construction equipment manufacturers illustrate that the SRM process integration can take place through the integration of its several sub-processes into strategic and operational characteristics. In this context, the lack of goal congruence, commitment, and trust between the manufacturer and its supplier are the major potential barriers to the SRM integration.

  • 22.
    Oghazi, Pejvak
    et al.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Schultheiss, R.
    Linnaeus University.
    Chirumalla, K.
    Mälardalen University.
    Kalmer, N. P.
    Linnaeus University.
    Rad, Fakhreddin F.
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    User self-disclosure on social network sites: A cross-cultural study on Facebook's privacy concepts2020Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, s. 531-540Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study investigates a cross-cultural comparison between Germany and Norway regarding users’ self-disclosure of personal information on social network sites (SNSs). More specifically, the study considers three antecedents of privacy, namely concerns, attitudes, and intentions, and evaluates their potential effects on self-disclosure, considering Facebook as the SNS of choice. The study employs a deductive research approach and develops a conceptual model based on the theoretical analysis. Data is collected via an online survey of users in Germany and Norway. The results show that privacy intention is the only antecedent that has a significant direct influence on users' self-disclosure of information. By contrast, neither privacy concerns nor privacy attitude have a statistically significant influence on self-disclosure. Additionally, there are statistically significant differences between the German and Norwegian samples in privacy concepts and reported self-disclosure. The results support the creation of more transparent privacy policies by SNS providers to improve targeted marketing.

  • 23.
    Palihawadana, Dayananda
    et al.
    University of Leeds, UK.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Liu, Yeyi
    University of Leeds, UK.
    Effects of ethical ideologies and perceptions of CSR on consumer behavior2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 11, s. 4964-4969Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The mutual dependence of businesses and society has emphasized the growing importance of the concept of corporate social responsibility (CSR). Despite the fact that CSR has emerged as one of the leading management concerns worldwide, both businesses and academia have largely ignored its application in developing countries. This study aims to fill these gaps by examining consumer perceptions of CSR and their role in the relationships between consumers' ethical ideologies (i.e., idealism and egoism) and evaluations of a company's product offerings. An empirical study among Vietnamese consumers shows that consumers perceive CSR in four dimensions economic, ethical, philosophical, and legal. Different ethical ideologies have different effects on consumer perceptions of CSR; for example, idealism positively affects these perceptions, whereas egoism's effect is negative. Furthermore, the perceptions of CSR fully mediate the relationships between idealism/egoism and product evaluation.

  • 24.
    Palmié, M.
    et al.
    University of St. Gallen, Switzerland.
    Rüegger, S.
    University of St. Gallen, Switzerland; INCAE Business School, Costa Rica.
    Holzer, M.
    ZF Friedrichshafen, Germany.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics in Helsinki, Finland.
    The “golden” voice of “green” employees: The effect of private environmental orientation on suggestions for improvement in firms’ economic value creation2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 156, artikel-id 113492Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This study examines whether employees’ private environmental orientation matters for the economic performance of their firms. It argues that employees’ private environmental orientation affects not only their pro-environmental and pro-social behavior (PEPSB) in the workplace but also their inclination to make suggestions for improvements (i.e., their voice behavior). It also contends that their voice behavior is not limited to suggestions rooted in PEPSB but includes suggestions for other economically attractive improvements besides pro-environmental and pro-social improvements. This study further maintains that firms can support the transformation of employees’ private environmental orientation into voice behavior at work by influencing employees’ perception of the firm. Specifically, it posits that an employee's private environmental orientation leads to more suggestions for economically attractive improvements at work, the more she or he perceives the company to emphasize sustainability. An analysis of 283 employees in the hospitality industry provides strong support for our theoretical account.

  • 25.
    Papadopoulou, Christina
    et al.
    University of Leeds, UK.
    Vardarsuyu, Merve
    Kutahya Dumlupinar University, Turkey.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Examining the relationships between brand authenticity, perceived value, and brand forgiveness: The role of cross-cultural happiness2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 167, artikel-id 114154Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Brand authenticity has attracted the growing attention of academics and practitioners for two decades. This study contributes to brand management literature by empirically investigating the impact of brand authenticity on purchase intentions through perceived value (functional, emotional, and social) and brand forgiveness using a 2 x 2 between-subjects experimental design with a sample of consumers from the UK and Turkey. The moderating role of cross-cultural happiness on the link between perceived value and brand forgiveness is also examined. Moderated mediation results demonstrate that brand authenticity positively affects brand forgiveness, and this effect is mediated by perceived value. In addition, cross-cultural happiness positively moderates the impact of perceived value on brand forgiveness. Findings further reveal a serial mediating effect of brand authenticity on purchase intentions via perceived value and brand forgiveness. This study has important theoretical implications and offers international brand and marketing managers practical insights.

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  • 26.
    Parida, Vinit
    et al.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Wincent, Joakim
    Luleå University of Technology / Hanken School of Economics, Helsinki, Finland.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Transaction costs theory and coordinated safeguards investment in R&D offshoring2016Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, nr 5, s. 1823-1828Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In a multi-case study of R&D offshoring relationships in large manufacturing firms, this study develops an alternative view to that of transaction-cost theory, which argues that safeguard investments during the transition lead to higher transaction costs. This study outlines how fear of opportunism and the potential to violate agreements drive the need for complex safeguard devices. Results show that the sample firms benefit from high initial coordinated safeguard investments, because those investments reduce transactional costs overtime. More specifically, the study lists critical activities of such coordinated self-enforcing safeguard investments and calls for future attention to how firms manage transaction costs in R&D offshoring to secure long-term value.

  • 27.
    Patel, P. C.
    et al.
    Villanova University, United States.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Arunachalam, S.
    Texas Tech University, USA.
    Does consumer privacy act influence firm performance in the retail industry?: Evidence from a US state-level law change2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 162, artikel-id 113881Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    In recent years, US states have introduced or passed consumer privacy laws. We explore the passage (June 28, 2018) and enforcement (January 1, 2020) of the California Consumer Privacy Act (CCPA) to ask whether such laws influence firm valuation. Based on organizational complexity and intangibility frameworks in the marketing literature, the law's passage on June 28, 2018 did not have a meaningful stock market reaction in a sample of retail firms. Firms with higher intangibility or those with higher complexity and intangibility realized positive cumulative abnormal returns and Buy-and-Hold Abnormal Returns (BHAR). The findings are consistent after controlling for the text-based measures of privacy agreements, alternative measures of intangibility, and other robustness checks. Using the January 1, 2020, enforcement date, there were no meaningful changes in bounce rates and traffic from desktops or mobiles. The findings carry implications for policy makers, practitioners, and consumers. 

  • 28.
    Patel, P. C.
    et al.
    Villanova University, Villanova, USA.
    Pearce, J. A. , I I
    Villanova University, Villanova, USA ; Eastern University, St. David's, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Not so myopic: Investors lowering short-term growth expectations under high industry ESG-sales-related dynamism and predictability2021Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 128, s. 551-563Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Past studies on the effects of environmental, social, and governance (ESG) scores on firm performance have found mixed support. To further unpack these findings, we focus on the effects of industry-level dynamism and the predictability of ESG scores on sales and investor expectations on the prospects of firm growth. Dynamism (predictability) is based on the standard error (R-squared) of industry ESG ratings regressed on industry sales. Taking an investor's perspective, we focus on a forward-looking performance measure, specifically, the implied volatility in a firm's 365-day at-the-money call options. Our findings show that although industry ESG-sales dynamism and predictability lower a firm's implied volatility, a higher firm-level ESG rating mitigates the decline in the implied volatility under increasing ESG-sales dynamism. The findings show that investors expect lower short-term growth potential of industry firms with experimentation in leveraging ESG to increase sales (i.e., dynamism) and only lower their discounts in growth expectations for firms with higher ESG scores. The industry-level dynamics among ESG scores and sales and investor growth expectations in the form of implied volatility are added considerations in studying ESG and performance relationships.

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  • 29.
    Patel, P. C.
    et al.
    Villanova University, USA.
    Tsionas, M. G.
    Montpellier Business School, France; Lancaster University Management School, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Compensating income variation in health and subjective well-being for the self-employed2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 160, artikel-id 113815Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Complementing growing interest in entrepreneurship and well-being, we apply a conceptualization of compensating income variation (CIV) – how much extra income an individual would require offsetting the loss in subjective well-being from a unit decline in health – in health economics to entrepreneurship. We hypothesize and test the extent of the CIV among the self-employed and whether the CIV varies by sex and age. We use a Bayesian vector auto-regression model in the Household, Income, and Labour Dynamics in Australia (HILDA) Survey data. We find that the CIV for the self-employed (employed) was AUD 10,315 (AUD 6,873) annually for a unit decrease in subjective well-being. We do not find significant differences in the CIV among the self-employed by sex and age. The findings show that the self-employed requires higher compensatory income to accept poorer health. 

  • 30.
    Patel, P. C.
    et al.
    Villanova University, USA.
    Tsionas, M.
    Montpellier Business School & Lancaster University Management School, UK.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Izquierdo, V.
    Sagardoy Business & Law School, Spain.
    No entrepreneur steps in the same river twice: Limited learning advantage for serial entrepreneurs2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 142, s. 1038-1052Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Deterministic learning is less feasible in high-noise and low-signal entrepreneurship contexts. The empirical evidence on serial entrepreneurs having an advantage over novice entrepreneurs is mixed. Entrepreneurs learn by lowering high noise (w) and increasing the fidelity of a learning outcome (θ). We draw on Jovanovic and Nyarko's (1995) Bayesian learning framework. Assessing learning by doing across fifteen combinations of the number of businesses and the industry distance among founded firms, our findings are bleak. Learning in successive businesses is a high-noise (w) and low-signal (θ) environment, where the progress ratio, or the ratio of total learning to initial learning, is close to 1. In launching businesses in multiple industries, these learning challenges are slightly higher. Overall, learning by doing is noisy and delivers limited improvements in business duration.

  • 31.
    Patel, Pankaj C.
    et al.
    Villanova University, Villanova, United States.
    Devaraj, Srikant
    Ball State University, Muncie, United States.
    Quigley, Narda R.
    Villanova University, Villanova, United States.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    The influence of sunlight on taxi driver productivity2020Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 115, s. 456-468Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    We assess the influence of hourly variation in sunlight on the productivity of New York City cab drivers. The cab-driver-ride sample examined here has a lower “assortative match” between tasks and employee experience and abilities, and quasi-random matching between cab riders and cab drivers significantly lowers unobserved selection based on customer needs and driver ability. We draw on a sample of 9.76 million cab-driver-rides. With increasing hourly sunlight, cab drivers take longer to complete rides. In terms of relative effect sizes, after driver experience and day of the week, solar radiation (i.e., sunlight) is the third-most important influence on productivity. The effect sizes are small but meaningful--36.76 min of lost time for a 100% increase in lux (ranging from <200 lx, which represents light during the thickest possible storm clouds at midday to 20,000 lx, which represents the light present in an entirely clear blue sky at midday).

  • 32.
    Patel, Pankaj C.
    et al.
    Villanova University, Villanova, USA.
    Parida, Vinit
    Luleå University of Technology.
    Jayaram, Jayanth
    University of South Carolina, Columbia, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Task equivocality and process modularity in R&D offshore collaboration projects2018Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 93, s. 12-22Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Task equivocality could be a key impediment in offshore collaboration projects. Process modularity, or the extent to which offshore collaboration tasks can be decoupled and re-sequenced with little loss of functionality in offshore collaboration, could help lower task equivocality. Process modularity could be further complemented by knowledge conversion cycles and offshoring collaboration competence to further lower task equivocality. We use data from 86 offshore research and development collaboration projects between two strategic business units of a large European firm and their partner firms in India. The results show that process modularity was not associated with task equivocality. However, with increasing process modularity, higher levels of knowledge conversion cycles or offshore collaboration competence were negatively associated with task equivocality. These preliminary findings extend our knowledge of task equivocality in the context of offshore collaboration projects.

  • 33.
    Struckell, E. M.
    et al.
    University of North Carolina at Wilmington, USA.
    Patel, P. C.
    Villanova University, USA.
    Ojha, D.
    College of Business, University of North Texas, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Financial literacy and self employment – The moderating effect of gender and race2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 139, s. 639-653Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Within the next decade, the number of self-employed workers, now 40% of the workforce, is predicted to surpass that of traditional employees. Managing finances (financial literacy) is an important skill set for self-employment. We bring attention to the growing prevalence of self-employment at a time when financial literacy is in decline in the United States. Using a sample of 15,069 participants in the 2015 and 2018 National Financial Capability Study, we find support for a positive association between financial literacy and self-employment in a U.S. context and extend prior research by focusing on two widely studied and important U.S. demographic segments in self-employment and entrepreneurship literature – gender and race. Contrary to other U.S.-based studies, we find that women with higher financial literacy scores are more likely to be self-employed than men; yet surprisingly, there is no significant difference in the association between higher financial literacy scores and self-employment between non-white and white U.S. respondents. We discuss the implications of the findings for researchers, policymakers, educators, and those considering self-employment.

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  • 34.
    Toorajipour, Reza
    et al.
    Mälardalen University.
    Sohrabpour, Vahid
    Copenhagen Business School, Copenhagen, Denmark; SAVEGGY AB, Ideon Innovation, Ideon Science Park, Lund, Sweden.
    Nazarpour, Ali
    Maynooth University, Maynooth, Co. Kildare, Ireland.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Fischl, Maria
    Siemens Gas and Power GmbH & Co. KG, Siemens Energy, Berlin, Germany.
    Artificial intelligence in supply chain management: A systematic literature review2021Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 122, s. 502-517Artikel, forskningsöversikt (Refereegranskat)
    Abstract [en]

    This paper seeks to identify the contributions of artificial intelligence (AI) to supply chain management (SCM) through a systematic review of the existing literature. To address the current scientific gap of AI in SCM, this study aimed to determine the current and potential AI techniques that can enhance both the study and practice of SCM. Gaps in the literature that need to be addressed through scientific research were also identified. More specifically, the following four aspects were covered: (1) the most prevalent AI techniques in SCM; (2) the potential AI techniques for employment in SCM; (3) the current AI-improved SCM subfields; and (4) the subfields that have high potential to be enhanced by AI. A specific set of inclusion and exclusion criteria are used to identify and examine papers from four SCM fields: logistics, marketing, supply chain and production. This paper provides insights through systematic analysis and synthesis.

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  • 35.
    von Scheele, Fabian
    et al.
    Linnaeus University.
    Haftor, Darek M.
    Uppsala University.
    Pashkevich, Natallia
    Linnaeus University.
    Cognitive time distortion as a hidden condition of worker productivity2019Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, s. 591-596Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The present study advances a novel productivity function of knowledge workers. Cognitive science studies provide clear evidence that, for a given event, there is a difference between a worker's cognitive time and physical clock time; this difference gives rise to a cognitive time distortion. The proposed productivity function accounts for workers' dual experiences of time and the kinds of contracts utilized by an economic organization and its customers and workers. This function shows-for the first time and contrary to intuition-that, given certain conditions, workers' cognitive time and the form of contracts utilized are the only conditioners of knowledge worker productivity. The proposed productivity function unearths a hidden economic lever effect whereby a minor degree of time distortion generates a significant level of worker inefficiency. This constitutes a novel contribution to the literature on knowledge worker productivity.

  • 36.
    von Schéele, Fabian
    et al.
    Linnaeus University.
    Haftor, Darek M.
    Uppsala University.
    Pashkevich, Natallia
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi.
    Cognitive time as a service price determinant: Hidden dynamics and price collapse2020Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 112, s. 248-253Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    A novel service price equation is advanced to explain how prices in the services market depend on service workers’ cognitive time in relation to the actual clock time (physical time) that is contracted for a service. Cognitive time affects service revenues, costs, the targeted service profit, and budgeted service time. The equation shows how the cognitive time of service workers produces a hidden price-lever effect, in which the service price behavior becomes non-linear. A minor difference between the cognitive time and the physical time of a given service generates a significant change in the price level required to realize a targeted service profit. If the workload of a service worker is increased to a certain level, there is a potential service price collapse, implying that the service provider cannot reach the budgeted profit. This collapse condition further advances the emerging literature on behavioral pricing of services.

  • 37.
    Wu, W.
    et al.
    Clarkson University, USA.
    Lin, Z.
    Clarkson University, USA.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Finland.
    Patel, P. C.
    Villanova University, USA.
    The impact of demonetization on microfinance institutions2022Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 153, s. 1-18Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Microfinance institutions (MFIs) must balance financial and social goals. When these coopetitive goals are under threat, which goals do MFIs prefer? Based on the theory of myopic loss aversion, our study aims to assess the immediate effect of the 2016 demonetization in India on MFIs and their loan portfolio performance and on unintended social outcomes. Using the 2016 demonetization in India as a quasi-experiment, we find that MFIs had a lower 30-day and 90-day portfolio at risk (PAR) and implemented better client protection terms. In addition, demonetization had a small but positive effect on developing start-up enterprises and serving more clients below the poverty line. Last, we find that MFIs investing in female client education presented a lower PAR after demonetization. Overall, our study sheds light on the unintended consequences on MFIs as a result of the demonetization event, and it provides policy implications for MFIs.

  • 38.
    Zulu-Chisanga, Stella
    et al.
    Copperbelt University, Zambia.
    Oghazi, Pejvak
    Södertörns högskola, Institutionen för samhällsvetenskaper, Företagsekonomi. Hanken School of Economics, Helsinki, Finland; University of Economics and Human Sciences, Warsaw, Poland.
    Hultman, Magnus
    Goodman School of Business, Brock University, Canada.
    Leonidou, Constantinos N.
    Open University of Cyprus, Cyprus; University of Leeds, UK.
    Boso, Nathaniel
    Kwame Nkrumah University of Science and Technology, Ghana; University of Pretoria, South Africa.
    Developing and utilizing coopetitive relationships: Evidence from small and medium-sized enterprises in sub-Saharan Africa2023Ingår i: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 166, artikel-id 114111Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    The study proposes the notion of coopetition capability as an ability to cooperate and compete with rival firms simultaneously. We draw on the tenets of the resource-based and dynamic capability theories as well as insights from in-depth qualitative studies of small and medium-sized enterprises (SME) in two Sub-Saharan African markets - Kenya and Zambia - to explore the conceptual domain of the coopetitive capability phenomenon. We further examine how external and internal environmental forces trigger the development of coopetition capability, and how coopetitive capability contributes to firm success outcomes. Findings from the study indicate that coopetitive capability is manifested in SMEs' ability to proactively develop, coordinate, and learn from portfolios of inter-firm relationships with competitors. The study further finds that interactivities between regulatory requirements, customer demands, and firm-specific learning processes are major triggers of SMEs' propensities to develop and benefit from coopetition capability. The study extends the literature on inter-organizational relationships by highlighting the conceptual domain and drivers of coopetition capability.

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