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  • 1.
    Albort-Morant, Gema
    et al.
    University of Valencia, Spain.
    Oghazi, Pejvak
    Linnéuniversitetet.
    How useful are incubators for new entrepreneurs?2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 6, p. 2125-2129Article in journal (Refereed)
    Abstract [en]

    This study examines profiles of incubator tenants who provide the most positive evaluations of the use of advisory services and support from incubators. The study presents an application of qualitative comparative analysis (QCA) to a sample of 54 incubator tenants in Valencia, Spain. The study examines how entrepreneurs' age, gender, education and training, work experience, and family background affect the utility of advice and support from experts at the incubator. The results of the research inform that the incubator tenants who find the services of incubators most useful are young, have good studies, have professional experience, and have family experience.

  • 2.
    Eriksson, Kent
    et al.
    Södertörn University, Avdelning 1, CeFin (Centre for Banking and Finance).
    Sharma, Deo D
    Modeling uncertainty in buyer-seller cooperation2003In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 56, no 12, p. 961-970Article in journal (Refereed)
    Abstract [en]

    The realization of relationship marketing requires cooperative exchange between buyers and sellers. A key determinant of cooperative exchange is the uncertainty perceived by the cooperating parties. This study investigates how cooperation is affected by decision makers' perception of uncertainties in the environmental context, in relationships, and in decision-making routines. A sample of 135 branch managers from banks is used in a LISREL model. The results show that uncertainty regarding relationships and decision making has strong direct effects on buyer-seller cooperation. Relationship and decision making, in turn, are affected by contextual uncertainty. The results highlight the importance of internal resources in firms in facilitating cooperation between buyers and sellers.

  • 3.
    Fraenkel, Stefan
    et al.
    Stockholm University.
    Haftor, Darek M.
    Linnaeus University.
    Pashkevich, Natallia
    Stockholm University.
    Salesforce management factors for successful new product launch2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 11, p. 5053-5058Article in journal (Refereed)
    Abstract [en]

    New innovative products constitute a central source of economic value creation, but in many industries, salesforce management significantly conditions the appropriation of innovative products during their launch. Very little previous research addresses the salesforce management factors that contribute to successful new product launches. This study identifies and examines a set of salesforce management factors that contribute to successful new product launches by drawing on previous studies related to new product launches and salesforce management. The multivariate analysis in this study uses data covering new product launches in the Swedish pharmaceutical industry. This study unearths a complex and unique complementarity pattern of factors resting upon the duality of a highly dynamic marketplace and sales representatives with an innovative personality type, which are complementary with other specific factors such as training, management control, and reward systems. These findings contribute to the literature on new product launches, salesforce management, and firm complementarities and have managerial implications for practitioners who oversee salesforce readiness during new product launches.

  • 4.
    Hultman, Magnus
    et al.
    University of Leeds, UK.
    Skarmeas, Dionysis
    Athens University of Economics and Business, Greece.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang M
    Radford University, USA.
    Achieving tourist loyalty through destination personality, satisfaction,and identification2015In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, no 11, p. 2227-2231Article in journal (Refereed)
    Abstract [en]

    The general marketing literature suggests that brand personality, satisfaction, and customer identification with the brand are important drivers of consumer behavior in several contexts. Yet, the literature lacks studies on these constructs' role in tourist behavior. In an endeavor to overcome this research deficit, this study explores the interrelationships among destination personality, tourist satisfaction, and tourist–destination identification, and the extent to which they are important in influencing positive word-of-mouth and revisit intentions. The study employs structural equation modeling to analyze data from 490 Taiwanese consumers reporting on their most recently visited tourism destinations. Findings indicate that (1) destination personality promotes tourist satisfaction, tourist–destination identification, positive word-of-mouth, and revisit intentions; (2) satisfaction encourages identification and word-of-mouth; and (3) identification enhances word-of-mouth and revisit intentions. The paper provides theoretical and managerial implications.

  • 5.
    Jantunen, A.
    et al.
    Lappeenranta University of Technology, Finland.
    Tarkiainen, A.
    Lappeenranta University of Technology, Finland.
    Chari, S.
    University of Manchester, UK.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    Dynamic capabilities, operational changes, and performance outcomes in the media industry2018In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 89, p. 251-257Article in journal (Refereed)
    Abstract [en]

    The dynamic capabilities theorem posits that rapidly changing operating environments necessitate dynamic capabilities (i.e. sensing, seizing and reconfiguring) for success. Dynamic capabilities reconfigure existing asset positions and create organizational renewal. We contend that higher performance outcomes can be achieved when dynamic capabilities interact with operational-level changes (i.e., changes in management and practices or changes in used technologies and target markets). The present study explores different pathways of dynamic capabilities and operational-level changes for performance success in a media industry context (i.e., magazines). Due to the digitalization of its business, the media industry has undergone significant changes the past years. We use a set-theoretic approach with fsQCA and data from 78 magazines to test our conceptualization. Our findings contribute to the literature of dynamic capabilities by providing empirical evidence on the relationship between dynamic capabilities, operational changes, and performance.

  • 6.
    Kohtamäki, M.
    et al.
    University of Vaasa, Vaasa, Finland / University of South-Eastern Norway, Norway.
    Parida, V.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    Gebauer, H.
    Fraunhofer IMW, Leipzig, Germany / Linköping University / University St. Gallen, Switzerland .
    Baines, T.
    Aston University, Birmingham, UK.
    Digital servitization business models in ecosystems: A theory of the firm2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 104, p. 380-392Article in journal (Refereed)
    Abstract [en]

    This study extends the discussion of digital servitization business models by adopting the perspective of the theory of the firm. We use four theories of the firm (industrial organization, the resource-based view, organizational identity, and the transaction cost approach) to understand digital servitization business models of firms in the context of ecosystems. Digitalization transforms the business models of solution providers and shapes their firm boundary decisions as they develop digital solutions across organizational boundaries within ecosystems such as harbors, mines, and airports. Thus, digitalization not only affects individual firms' business models but also requires the alignment of the business models of other firms within the ecosystem. Hence, business models in digital servitization should be viewed from an ecosystem perspective. Based on a rigorous literature review, we provide suggestions for future research on digital servitization business models within ecosystems.

  • 7.
    Manikas, Andrew S.
    et al.
    University of Louisville, Louisville, USA.
    Patel, Pankaj C.
    Villanova University, Villanova, USA.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    Dynamic capital asset accumulation and value of intangible assets: An operations management perspective2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 103, p. 119-129Article in journal (Refereed)
    Abstract [en]

    Extending the dynamic resource accumulation framework to operations management, we propose that the stock of younger capital assets and flow of capital assets are positively associated with the value of intangible assets, an increasingly predominant basis of competitive advantage. Based on a sample of 1390 manufacturing firms representing 8255 firm-year observations, the stock of younger capital assets was positively related to the value of intangible assets, an association that was strengthened by higher inventory efficiency. However, we also found that the flow of capital assets is negatively related to the value of intangible assets, an association that is further exacerbated by high production efficiency. Our findings explain how operations management could play an important role in influencing the intangible asset value of manufacturing firms.

  • 8.
    Mostaghel, Rana
    et al.
    Linnéuniversitetet.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beheshti, Hooshang
    Radford University, USA.
    Hultman, Magnus
    University of Leeds, UK.
    Strategic use of enterprise systems among service firms: Antecedents and consequences2015In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 68, no 7, p. 1544-1549Article in journal (Refereed)
    Abstract [en]

    As competition in the service sector is continuously intensifying, managers are increasingly realizing how effective use of enterprise systems (ESs) might improve competition capabilities. Building on previous work that explores ESs and supply chain integration, this study investigates antecedents and consequences of ES usage among service firms. Following an empirical study using data from 233 Swedish retail and wholesale service providers, findings indicate that internal reasons such as access to new markets and anticipated performance, rather than external pressure, drive ES adoption. The study further reveals that ES usage relates positively to supply chain integration, which subsequently relates to firm performance via the mediating variable of competition capabilities. This study contributes by synthesizing previously separate constructs into a coherent research model that is both empirically viable and integrative. The study concludes by discussing implications for theory building and management practice.

  • 9.
    Mostaghel, Rana
    et al.
    Mälardalen University.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    Patel, Pankaj C.
    Villanova University, Villanova, PA, USA.
    Parida, Vinit
    Luleå University of technology / University of Vaasa, Vaasa, Finland.
    Hultman, Magnus
    University of Leeds, Leeds, UK.
    Marketing and supply chain coordination and intelligence quality: A product innovation performance perspective2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, p. 597-606Article in journal (Refereed)
    Abstract [en]

    Based on a sample of 148 Swedish firms, this study investigates the complementary relationships between internal and external coordination and external intelligence quality to explain product innovation performance. The results show that, with increasing manufacturing-marketing coordination, higher market intelligence quality or higher supply chain intelligence quality are positively associated with product innovation performance. The complementary roles of internal and external coordination and intelligence quality have theoretical and practical implications.

  • 10.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Beautiful teaching and good performance2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 5, p. 1887-1891Article in journal (Refereed)
    Abstract [en]

    Research on the consequences of being physically attractive during the last century concludes almost unanimously that attractive people do better than less attractive individuals do in most aspects of life. This study tries to determine whether this effect also influences students' perceptions of the performance of higher educational services. A review of relevant literature and subsequent analysis of empirical data from 180 university courses reveals that the perceived physical attractiveness of university instructors positively affects the perceived performance of the instructors and the performance of the university courses they provide in northern Europe.

  • 11.
    Oghazi, Pejvak
    et al.
    Linnéuniversitetet.
    Rad, Fakhreddin Fakhrai
    Linnéuniversitetet.
    Zaefarian, Ghasem
    University of Leeds, UK.
    Beheshti, Hooshang M.
    Radford University, USA.
    Mortazavi, Sina
    Linnéuniversitetet.
    Unity is strength: A study of supplier relationship management integration2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 11, p. 4804-4810Article in journal (Refereed)
    Abstract [en]

    Researches on the supply chain management within the last decade demonstrate that business processes integration can increase the performance effectiveness and efficiency across the chain. This study intends to investigate the integration of the supplier relationship management (SRM) process between the manufacturer and its first upstream tier of suppliers within the construction equipment industry. This research also strives to identify the potential obstacles to the SRM integration and provides solution suggestions to overcome these barriers. In this regard, the review of the literature and subsequent analyses of the empirical findings from European construction equipment manufacturers illustrate that the SRM process integration can take place through the integration of its several sub-processes into strategic and operational characteristics. In this context, the lack of goal congruence, commitment, and trust between the manufacturer and its supplier are the major potential barriers to the SRM integration.

  • 12.
    Oghazi, Pejvak
    et al.
    Södertörn University, School of Social Sciences, Business Studies.
    Schultheiss, R.
    Linnaeus University.
    Chirumalla, K.
    Mälardalen University.
    Kalmer, N. P.
    Linnaeus University.
    Rad, Fakhreddin F.
    Södertörn University, School of Social Sciences, Business Studies.
    User self-disclosure on social network sites: A cross-cultural study on Facebook's privacy concepts2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed)
    Abstract [en]

    This study investigates a cross-cultural comparison between Germany and Norway regarding users’ self-disclosure of personal information on social network sites (SNSs). More specifically, the study considers three antecedents of privacy, namely concerns, attitudes, and intentions, and evaluates their potential effects on self-disclosure, considering Facebook as the SNS of choice. The study employs a deductive research approach and develops a conceptual model based on the theoretical analysis. Data is collected via an online survey of users in Germany and Norway. The results show that privacy intention is the only antecedent that has a significant direct influence on users' self-disclosure of information. By contrast, neither privacy concerns nor privacy attitude have a statistically significant influence on self-disclosure. Additionally, there are statistically significant differences between the German and Norwegian samples in privacy concepts and reported self-disclosure. The results support the creation of more transparent privacy policies by SNS providers to improve targeted marketing.

  • 13.
    Palihawadana, Dayananda
    et al.
    University of Leeds, UK.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Liu, Yeyi
    University of Leeds, UK.
    Effects of ethical ideologies and perceptions of CSR on consumer behavior2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 11, p. 4964-4969Article in journal (Refereed)
    Abstract [en]

    The mutual dependence of businesses and society has emphasized the growing importance of the concept of corporate social responsibility (CSR). Despite the fact that CSR has emerged as one of the leading management concerns worldwide, both businesses and academia have largely ignored its application in developing countries. This study aims to fill these gaps by examining consumer perceptions of CSR and their role in the relationships between consumers' ethical ideologies (i.e., idealism and egoism) and evaluations of a company's product offerings. An empirical study among Vietnamese consumers shows that consumers perceive CSR in four dimensions economic, ethical, philosophical, and legal. Different ethical ideologies have different effects on consumer perceptions of CSR; for example, idealism positively affects these perceptions, whereas egoism's effect is negative. Furthermore, the perceptions of CSR fully mediate the relationships between idealism/egoism and product evaluation.

  • 14.
    Parida, Vinit
    et al.
    Luleå University of Technology / University of Vaasa, Vaasa, Finland.
    Wincent, Joakim
    Luleå University of Technology / Hanken School of Economics, Helsinki, Finland.
    Oghazi, Pejvak
    Linnéuniversitetet.
    Transaction costs theory and coordinated safeguards investment in R&D offshoring2016In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 69, no 5, p. 1823-1828Article in journal (Refereed)
    Abstract [en]

    In a multi-case study of R&D offshoring relationships in large manufacturing firms, this study develops an alternative view to that of transaction-cost theory, which argues that safeguard investments during the transition lead to higher transaction costs. This study outlines how fear of opportunism and the potential to violate agreements drive the need for complex safeguard devices. Results show that the sample firms benefit from high initial coordinated safeguard investments, because those investments reduce transactional costs overtime. More specifically, the study lists critical activities of such coordinated self-enforcing safeguard investments and calls for future attention to how firms manage transaction costs in R&D offshoring to secure long-term value.

  • 15.
    Patel, Pankaj C.
    et al.
    Villanova University, Villanova, United States.
    Devaraj, Srikant
    Ball State University, Muncie, United States.
    Quigley, Narda R.
    Villanova University, Villanova, United States.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    The influence of sunlight on taxi driver productivity2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed)
    Abstract [en]

    We assess the influence of hourly variation in sunlight on the productivity of New York City cab drivers. The cab-driver-ride sample examined here has a lower “assortative match” between tasks and employee experience and abilities, and quasi-random matching between cab riders and cab drivers significantly lowers unobserved selection based on customer needs and driver ability. We draw on a sample of 9.76 million cab-driver-rides. With increasing hourly sunlight, cab drivers take longer to complete rides. In terms of relative effect sizes, after driver experience and day of the week, solar radiation (i.e., sunlight) is the third-most important influence on productivity. The effect sizes are small but meaningful--36.76 min of lost time for a 100% increase in lux (ranging from <200 lx, which represents light during the thickest possible storm clouds at midday to 20,000 lx, which represents the light present in an entirely clear blue sky at midday).

  • 16.
    Patel, Pankaj C.
    et al.
    Villanova University, Villanova, USA.
    Parida, Vinit
    Luleå University of Technology.
    Jayaram, Jayanth
    University of South Carolina, Columbia, USA.
    Oghazi, Pejvak
    Södertörn University, School of Social Sciences, Business Studies.
    Task equivocality and process modularity in R&D offshore collaboration projects2018In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 93, p. 12-22Article in journal (Refereed)
    Abstract [en]

    Task equivocality could be a key impediment in offshore collaboration projects. Process modularity, or the extent to which offshore collaboration tasks can be decoupled and re-sequenced with little loss of functionality in offshore collaboration, could help lower task equivocality. Process modularity could be further complemented by knowledge conversion cycles and offshoring collaboration competence to further lower task equivocality. We use data from 86 offshore research and development collaboration projects between two strategic business units of a large European firm and their partner firms in India. The results show that process modularity was not associated with task equivocality. However, with increasing process modularity, higher levels of knowledge conversion cycles or offshore collaboration competence were negatively associated with task equivocality. These preliminary findings extend our knowledge of task equivocality in the context of offshore collaboration projects.

  • 17.
    von Scheele, Fabian
    et al.
    Linnaeus University.
    Haftor, Darek M.
    Uppsala University.
    Pashkevich, Natallia
    Linnaeus University.
    Cognitive time distortion as a hidden condition of worker productivity2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978, Vol. 101, p. 591-596Article in journal (Refereed)
    Abstract [en]

    The present study advances a novel productivity function of knowledge workers. Cognitive science studies provide clear evidence that, for a given event, there is a difference between a worker's cognitive time and physical clock time; this difference gives rise to a cognitive time distortion. The proposed productivity function accounts for workers' dual experiences of time and the kinds of contracts utilized by an economic organization and its customers and workers. This function shows-for the first time and contrary to intuition-that, given certain conditions, workers' cognitive time and the form of contracts utilized are the only conditioners of knowledge worker productivity. The proposed productivity function unearths a hidden economic lever effect whereby a minor degree of time distortion generates a significant level of worker inefficiency. This constitutes a novel contribution to the literature on knowledge worker productivity.

  • 18.
    von Schéele, Fabian
    et al.
    Linnaeus University.
    Haftor, Darek M.
    Uppsala University.
    Pashkevich, Natallia
    Södertörn University, School of Social Sciences, Business Studies.
    Cognitive time as a service price determinant: Hidden dynamics and price collapse2019In: Journal of Business Research, ISSN 0148-2963, E-ISSN 1873-7978Article in journal (Refereed)
    Abstract [en]

    A novel service price equation is advanced to explain how prices in the services market depend on service workers’ cognitive time in relation to the actual clock time (physical time) that is contracted for a service. Cognitive time affects service revenues, costs, the targeted service profit, and budgeted service time. The equation shows how the cognitive time of service workers produces a hidden price-lever effect, in which the service price behavior becomes non-linear. A minor difference between the cognitive time and the physical time of a given service generates a significant change in the price level required to realize a targeted service profit. If the workload of a service worker is increased to a certain level, there is a potential service price collapse, implying that the service provider cannot reach the budgeted profit. This collapse condition further advances the emerging literature on behavioral pricing of services.

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