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Mobilbetalning och upplevd säkerhet: Hur många steg av verifiering krävs det för att en mobil betalningsmetod ska uppfattas som säker?
Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The purpose of this paper is to examine how secure a mobile payment system is perceived to be depending on how many steps of verification it uses, and how the amount of time it takes to complete the verification affects the users perceived safety and usefulness of the system.The study is based on previous research done on mobile payment and human trust in technology, combined with an overview of the most used mobile payment systems in Sweden today. The data was collected from observations and interviews based on three prototypes created for the study which simulates different kinds and amount of steps of verification.The result of the study shows that the amount of steps of verification did have an impact on the users perceived safety of the system, but that the technology used to make the verification played an equally important role. The time it took to make the verification didn’t have an affect on the users perceived safety, but a quicker verification was viewed as a positive attribute for a mobile payment system.

Place, publisher, year, edition, pages
2015. , p. 34
Keywords [sv]
mobilbetalning, verifiering, säkerhet, biometrisk identifikation, tillit, upplevd säkerhet
National Category
Media Engineering
Identifiers
URN: urn:nbn:se:sh:diva-29634OAI: oai:DiVA.org:sh-29634DiVA, id: diva2:908237
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Available from: 2016-03-02 Created: 2016-03-01 Last updated: 2016-03-02Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf