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Interaction design qualities: Theory and practice
Södertörn University, School of Communication, Media and it, Media technology. Linköping University.
2010 (English)In: NordiCHI 2010: Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries, New York: Association for Computing Machinery (ACM), 2010, 595-598 p.Conference paper (Refereed)
Abstract [en]

This paper reports the results of an action research project investigating the articulation of interaction design qualities for a web portal for urban planning and development. A framework for analyzing interaction design qualities is presented. The framework consists of the practical, the social, the aesthetic, the structural and the ethical quality dimensions, and it was tried out in practice with developers and designers of the portal. This provided experiences used to revise the framework. The results indicate that the framework can be improved by splitting the social quality dimension into a communicational dimension and an organizational dimension. The structural dimension is also renamed to the technical dimension.

Place, publisher, year, edition, pages
New York: Association for Computing Machinery (ACM), 2010. 595-598 p.
Keyword [en]
Experiential qualities, Interaction design qualities, Quality in use, Use qualities, User experience, Interaction design, Design, Knowledge management, Project management, Urban planning, Human computer interaction
National Category
Media and Communication Technology
URN: urn:nbn:se:sh:diva-20767DOI: 10.1145/1868914.1868982ScopusID: 2-s2.0-78650127936ISBN: 978-1-60558-934-3 (print)OAI: diva2:680701
NordiCHI 2010, Reykjavik, October 16–20, 2010.
Available from: 2013-12-18 Created: 2013-12-18 Last updated: 2014-02-13Bibliographically approved

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