Användarspridd reklam på Facebook: En kvalitativ studie om hur användarspridd information på Facebook uppfattas av användarna
2012 (Swedish) Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE credits
Student thesis
Abstract [en]
In this Bachelor’s essay we discuss whether eWOM (electronic word-of-mouth) is perceived as advertisement or as normal information, which is not influenced by any company, on the platform Facebook. The information which we were interested in is the one spread by normal users, and user’s perception of it. To find our results we have conducted a study in which we have used the method interview, which gives qualitative results. Our chosen selection group contains young adults with ages spreading from 19 to 24, mainly because the group with ages between 16 to 24 is the group with most users according to “Statistiska centralbyrån” (2011). Our result points towards that users perceive a dichotomy between Facebook’s advertising and information spread by other users. The factor of interest (of the users) is according to our findings important to get a potential customer interested in a product. The other factor which makes opinions more trustworthy is the relationship one has with the source of the information. The closer the friend, the more trustworthy the information is pursuant to our results. What this could mean in the future of marketing is hard to predict but our results and earlier research could point towards new marketing strategies for companies.
Place, publisher, year, edition, pages 2012. , p. 32
Keywords [en]
eWOM, WOM, UGC, Facebook, user-spread information, user-spread advertisment
Keywords [sv]
eWOM, WOM, användar-genererat innehåll, Facebook, användarspridd information, användarspridd reklam
National Category
Computer and Information Sciences
Identifiers URN: urn:nbn:se:sh:diva-18109 OAI: oai:DiVA.org:sh-18109 DiVA, id: diva2:600398
Subject / course Media Technology
Uppsok Technology
Supervisors
Examiners
2013-01-242013-01-242025-02-18 Bibliographically approved