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Hur HR chefer inom turismföretag värderar högskoleutbildning i sin rekrytering
Södertörn University, School of Business Studies.
2012 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Turismutbildningar på högskolenivå har växt fram som ett resultat av att förstärka kompetensförsörjningen och konkurrenskraften inom turistbranschen. Studien undersöker hur HR chefer inom turismrelaterade företag värderar högskoleutbildning i sin rekryteringsprocess. Utifrån en hermeneutisk analysmetod är målet med studien även att få inblick i chefernas uppfattning kring utbildnings och kompetensbehovet i deras bransch idag.

Uppsatsens empiriska resultat utgörs av fyra kvalitativa intervjuer med HR chefer från resebranschen respektive mötesbranschen. En femte intervju utfördes även med en forskare från Etour som ett viktigt kunskapsbidrag. Resultatet som styr värderingen av en akademisk examen i rekryteringsprocessen avgörs av tjänst och position. Inom nyckelpositioner med spetskompetenser krävs en högskoleutbildning. Resultatet visade även att yrkesutbildningar och arbetslivserfarenhet värderas samtidigt som möjligheten att arbeta sig upp från vissa positioner genom internrekrytering är vanligt förekommande.

Abstract [en]

Higher education related to tourism has emerged as a result of strengthening human resource management and the competitiveness in the tourism industry. The objective of this study is to examine how HR managers value an academic degree in their recruitment process. From a hermeneutic analysis, the goal of the study is also to gain insight into managers' perception of educational and skills needs in their industry today.

The empirical result of this study consists of four interviews with HR executives from the travel industry and the meeting industry. A fifth interview was also made with a senior university lecturer from Etour as an important contribution of knowledge. The result showed that the valuation of an academic degree in the recruitment process is determined by the kind of tourism employment and location or position. In key positions with core competencies it’s required an academic degree. The results also showed that vocational training and work experience is valued, while the ability to work their way up from certain positions through internal recruitment also is common

Place, publisher, year, edition, pages
2012. , 47 p.
Keyword [en]
tourism industry, skills, recruitment, human resources, higher education
Keyword [sv]
turismbranschen, kompetens, rekrytering, HR, högskoleutbildning
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:sh:diva-17780OAI: oai:DiVA.org:sh-17780DiVA: diva2:580040
Subject / course
Tourism Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2013-01-18 Created: 2012-12-20 Last updated: 2013-01-18Bibliographically approved

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5239eefbfda258a1d6d79aa1e3c42a84a21c789ff5c319ab86387fe0751d90780b11275c15cdb158138f8c2e8c79d00e75060ba070565748479a31230d614902
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf