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Att mäta organisationsförändring: En studie om att mäta formella och informella element vid en organisationsförändring i offentlig sektor
Södertörn University, School of Business Studies.
Södertörn University, School of Business Studies.
2012 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
Abstract [sv]

Syftet med uppsatsen är att ta reda på hur en organisationsförändring kan mätas med avseende på formella och informella element samt att presentera hur mätprocessen kan genomföras. Studien bygger på intervjuer och dokumenterade utvärderingar. Studien visar att de formella elementen mäts genom att kontrollera att målen som satts upp inför förändringen är uppfyllda. De informella elementen mäts genom medarbetarundersökningar dock utan någon koppling till förändringen som har genomförts. När de informella elementen mäts i en förändringsprocess görs detta genom så kallade attitydmätningar. För att underlätta mätningen av en förändringsprocess kan en uppdelning göras i fyra stadier; förberedelse, före, under och efter.

Abstract [en]

The purpose of this paper is to find out how a planned organizational change can be measured in terms of formal and informal elements and to present how a measure process can be done. The study is based on interviews and documented evaluations. The formal elements are measured by controlling that the goals for the organizational change are achieved. The informal elements are measured through employee surveys but without any connection to the organizational change that has been done. When the informal elements are measured in an organizational change it is done by attitude measures. To facilitate the measurement of an organizational change it can be separated in four stages, preparation, before, during and after.

Place, publisher, year, edition, pages
2012. , 69 p.
Keyword [en]
Organizational development, planned organizational change, measurement, measuring process, formal elements, informal elements, public sector
Keyword [sv]
Förändring, organisationsförändring, planerad organisationsförändring, mätbarhet, mätprocess, formella element, informella element, offentlig sektor, utvärderingar
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-16994OAI: oai:DiVA.org:sh-16994DiVA: diva2:548364
Subject / course
Business Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2012-08-30 Created: 2012-08-30 Last updated: 2012-08-30Bibliographically approved

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Att mäta organisationsförändring(917 kB)671 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf