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Influencers i marknadsföring: En kvantitativ studie om influencers påverkan på konsumenters köpintention
Södertörn University, School of Social Sciences, Business Studies.
Södertörn University, School of Social Sciences, Business Studies.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Sociala medier har idag en enorm påverkan på konsumenter på grund av digitaliseringens framfart. En bidragande kraft till konsumtion via sociala medier är fenomenet influencers. Dessa inflytelserika individer besitter högt inflytande, trovärdighet och kunskap inom ett specifikt område som framhävs på sina plattformar för att påverka sina följare. Syftet med studien är att belysa influencers påverkan på konsumenters köpintention av produkter som marknadsförs via sociala medier. Studien förklarar även i vilken bemärkelse som influencers trovärdighet, expertis, fysisk attraktion, social attraktion, PSR och influencer produkt Match-up, påverkar konsumenterna. En enkätundersökning har genomförts genom att dela ut enkäter till studenter på Södertörns högskola med frågor kring hur de upplever influencers utifrån valda faktorer som kan påverka konsumenters köpintention. Resultaten visar på att influencers som medverkar i marknadsföring för produkter på sociala medier kan påverka konsumenter i positiv bemärkning. Trovärdighet, expertis och att influencers expertområde matchar med produkten, är tre nycklar för att skapa köpintention hos konsumenter. 

Abstract [en]

Social media today has a huge impact on consumers due to the rise of digitalization. A contributing force to social media consumption is the phenomenon of influencers. These influential individuals possess high influence, credibility and knowledge in a specific field that is highlighted on their platforms to influence their followers. The aim of this study is to highlight the influence of influencers on consumers' purchase intention of products promoted via social media. The study also explains in what sense influencers' credibility, expertise, physical attraction, social attraction, PSR and influencer product match-up, influence consumers. A survey was conducted by distributing questionnaires to students at Södertörn University with questions about how they perceive influencers based on selected factors that may influence consumers' purchase intention. The results show that influencers who participate in the marketing of products on social media can influence consumers in a positive sense. Credibility, expertise and that the influencer's area of expertise matches with the product, are three keys to create purchase intention among consumers.

Place, publisher, year, edition, pages
2022. , p. 52
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-51038OAI: oai:DiVA.org:sh-51038DiVA, id: diva2:1737465
Subject / course
Business Studies
Supervisors
Examiners
Available from: 2023-02-17 Created: 2023-02-16 Last updated: 2023-02-17Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf