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Var kommer mina kläder ifrån?: En kvalitativ studie om hur uppfattningen och informationen om Country of Manufacture påverkar konsumenters köpbeslut
Södertörn University, School of Social Sciences, Business Studies.
Södertörn University, School of Social Sciences, Business Studies.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Where do my clothes come from? : A qualitative study of how the perception and information about Country of Manufacture affects consumers' purchasing decisions (English)
Abstract [sv]

Syfte: Denna studie syftar till att undersöka hur konsumenters köpbeslut påverkas utifrån deras kunskap och uppfattning om produkters tillverkningsland (Country of Manufacture).

Metod: I denna studie används den kvalitativa forskningsmetoden där datainsamlingen utfördes genom 10 kvalitativa semistrukturerade intervjuer via telefonsamtal och Zoom-möten.

Slutsatser: Informationen om ett tillverkningsland används i konsumenternas utvärdering av alternativ i form av stereotyper om länder, vilket även påverkar deras förväntningar av produktens inre värden. Påverkan av informationen om tillverkningslandet är större vid personliga och känslomässiga aspekter i form av fientlighet, affinitet och etnocentrism. Bakomliggande faktorerna till dessa aspekter är politik, hållbarhet och religion vilket uppstår på kollektiv och individuell nivå utifrån deras livssituation och tidigare erfarenheter. Dessutom tar konsumenten ställningstaganden över om de ska genomföra ett köp eller inte utifrån dessa aspekter.

Abstract [en]

Purpose: This study aims to investigate how consumers purchasing decisions are affected based on their knowledge and perception of the Country of Manufacture of products.

Method: This study has a qualitative research method where collection of data was performed through 10 qualitative semi-structured interviews via telephone conversations and Zoom meetings.

Conclusions: The information about a Country of Manufacture is used in consumers' evaluation of alternatives in the form of stereotypes about countries, which also affects their expectations of the product's intrinsic values. The influence of the information about the Country of Manufacture is greater in personal and emotional aspects in the form of animosity, affinity and ethnocentrism. The underlying factors to these aspects are politics, sustainability and religion, which arises on a collective and individual level based on their life situation and previous experiences. In addition, the consumer takes a stand on whether or not to make a purchase based on these aspects.

Place, publisher, year, edition, pages
2021. , p. 69
Keywords [en]
Country of Origin, Country of Manufacture, Buyer Decision Process, The Consumer Attraction- Repulsion Matrix, International Marketing, Stereotypes
Keywords [sv]
Country of Origin, Country of Manufacture, Köpbeslutsprocessen, The Consumer Attraction-Repulsion Matrix, Internationell marknadsföring, Stereotyper
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-48294OAI: oai:DiVA.org:sh-48294DiVA, id: diva2:1633887
Subject / course
Business Studies
Supervisors
Examiners
Available from: 2022-02-03 Created: 2022-01-31 Last updated: 2022-02-03Bibliographically approved

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Var kommer mina kläder ifrån?(490 kB)146 downloads
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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