Background: The meeting industry has had undergone a extensive changes due to a number of factors. The globalization has meant that supply increases and congress organizers have more options to choose from. Development in communications, for instance internet, means that meetings can take place without a physical presence. Congress organizers as clients have also changes. Stockholm as position as a leading city to hold congresses in has also changed for the worse, in 2006 Stockholm dropped of the top-10 list. Stockholm is also more difficult to access than other European congress cities. Another factor for change is that Stockholm’s congress organizers working situation has changes in the meaning that networks are more common.

Purpose: The purpose of the paper is to analyze and evaluate Stockholm’s congress organizers working conditions for creating value through co-operation.

Methodology: The authors have chosen a qualitative research method and have performed one case study and one in-depth interview.

Conclusions: The study has reached the conclusion that value creation is the preferred working method for congress organizers.