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Samtyckesformulär möter mörka mönster: En studie om samtyckeshantering (CMP) i relation till användarupplevelse
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Consent forms meet Dark Patterns : A study on consent management platforms (CMP) in relation to user experience. (English)
Abstract [en]

Today, Internet users encounter dark patterns every time they use the Internet, whether it is noticed by the user or goes unnoticed. In this essay, using the quantitative and qualitative methods survey and focus group, it is studied how young adults experience the dark pattern Privacy Zuckering in consent management platforms (CMP) on the Internet. The empirical data collected were analyzed using a thematic analysis and related to different approaches and theories in human-computer interaction (HCI) and interaction design. We have also studied what emotions, thoughts and behaviors consent management platforms, containing Privacy Zuckering, cause in young adults when shown and discussed on different interfaces. Young adults experience uncertainty about the technical aspects of the meaning of GDPR and the design of a CMP, as well as the handling of personal data on the Internet in relation to Privacy Zuckering.

Abstract [sv]

Idag möter internetanvändare dark patterns (mörka mönster) varje gång de använder sig av Internet, vare sig det uppmärksammas av användaren eller går obemärkt förbi. I denna uppsats, med hjälp av de kvantitativa och kvalitativa metoderna enkätundersökning och fokusgrupp, undersöks hur unga vuxna upplever det mörka mönstret Privacy Zuckering (integritets-zuckering) i samtyckeshantering (CMP) på Internet. Den empirin som samlades in, analyserades med hjälp av en tematisk analys och relateras till olika ansatser och teorier inom människa-datorinteraktion (HCI) och interaktionsdesign. Vi har även undersökt vilka känslor, tankar och beteenden samtyckeshantering innehållandes integritets-zuckering framkallar när vi visat och diskuterat olika gränssnitt. Unga vuxna upplever en osäkerhet kring de tekniska aspekterna av GDPR och utformningen av ett CMP, samt hantering av personliga data på Internet i relation till integritets-zuckering.

Place, publisher, year, edition, pages
2020. , p. 51
Keywords [en]
GDPR, Dark Pattern, Privacy zuckering, Consent management platform, CMP, User Experience
Keywords [sv]
GDPR, Samtyckesformulär, Dark Pattern, Privacy zuckering, Integritets-zuckering, Consent management platform, CMP, User Experience
National Category
Media and Communication Technology
Identifiers
URN: urn:nbn:se:sh:diva-45345OAI: oai:DiVA.org:sh-45345DiVA, id: diva2:1553127
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Examiners
Available from: 2021-05-07 Created: 2021-05-07 Last updated: 2021-05-07Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
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