sh.sePublications
Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Den där digitala kakan som kan verka obehaglig, men även underlätta att hitta det vi efterfrågar?
Södertörn University, School of Social Sciences.
Södertörn University, School of Social Sciences.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

The increased use of tailored marketing has contributed to companies being able to reach customers to a greater extent in a more individualized way. To be able to tailor their marketing, companies need to collect large amounts of personal information from their consumers, which has been criticized. The criticism regarding companies collecting consumer’s personal information has led to questions as to whether this is something that may violate an individual's integrity. The purpose of this thesis has been to study different generations' knowledge regarding the collection of data through cookies and whether this is something that affects consumer behavior. Hopefully this study will contribute with useful knowledge for professional marketers in order to optimize marketing strategies towards the different generations and thus ensuring they do not violate the integrity of the different generations. The study was conducted using semi-structured interviews, where five people from four different generations were interviewed. The results show differences between the generations both in terms of the perceived intrusion of their privacy as well as influenced buying behavior related to tailored marketing. 

Place, publisher, year, edition, pages
2020. , p. 52
Keywords [en]
Generational theory, Tailored marketing, Cookies, Consumer behavior, Integrity
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-45206OAI: oai:DiVA.org:sh-45206DiVA, id: diva2:1546367
Subject / course
Business Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2021-04-22 Created: 2021-04-21 Last updated: 2021-04-22Bibliographically approved

Open Access in DiVA

fulltext(526 kB)189 downloads
File information
File name FULLTEXT01.pdfFile size 526 kBChecksum SHA-512
ca9a08aeec389a4a06b986f3334a3ae978baf735ef4f35761aea9f0035d63ea4928ebe01993dd00be149579b16f58660e72add1ca21641deedad76334765fe35
Type fulltextMimetype application/pdf

By organisation
School of Social Sciences
Business Administration

Search outside of DiVA

GoogleGoogle Scholar
Total: 189 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 318 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf