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The misleading nature of flow charts and diagrams in organizational communication: The case of performance management of preschools in Sweden
Södertörn University, School of Culture and Education, Swedish Language.ORCID iD: 0000-0002-3176-7226
Zhejiang University, Hangzhou, China.
2020 (English)In: Semiotica, ISSN 0037-1998, E-ISSN 1613-3692, Vol. 2020, no 236-237, p. 405-425Article in journal (Refereed) Published
Abstract [en]

It has become common to find diagrams and flow-charts used in our organizations to illustrate the nature of processes, what is involved and how it happens, or to show how parts of the organization interrelate to each other and work together. Such diagrams are used as they are thought to help visualization and simplify things in order to represent the essence of a particular situation, the core features. In this paper, using a social semiotic approach, we show that we need to develop a much more critical sense of how these diagrams and flowcharts can easily abstract, conceal and substitute actual causalities, work roles and relationships. We demonstrate this using the example of a series of interrelated flows-charts used to implement a new system of target-based learning in preschool/kindergartens in Sweden – a system which works highly in favor of a rapidly privatizing education sector. Here, the flow charts shape how school processes and learning are presented to devalue the former system and value the new.

Place, publisher, year, edition, pages
De Gruyter Mouton , 2020. Vol. 2020, no 236-237, p. 405-425
Keywords [en]
Flow charts and diagrams, Organizational communication, Performance management, Preschool, Social semiotic, Sweden
National Category
Languages and Literature Pedagogy
Research subject
Studies in the Educational Sciences
Identifiers
URN: urn:nbn:se:sh:diva-42996DOI: 10.1515/sem-2020-0032ISI: 000597160900021Scopus ID: 2-s2.0-85097674273OAI: oai:DiVA.org:sh-42996DiVA, id: diva2:1512661
Available from: 2020-12-28 Created: 2020-12-28 Last updated: 2021-01-07Bibliographically approved

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Ledin, Per

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf