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Complementarities of effective individual it use: Preliminary results
Stockholm University.ORCID iD: 0000-0003-4483-7673
Linnaeus University.
2016 (English)In: 24th European Conference on Information Systems, ECIS 2016, Association for Information Systems, 2016, article id 44Conference paper, Published paper (Refereed)
Abstract [en]

This paper presents preliminary results from an ongoing empirical study that seeks to understand the relationship between IT-complementary factors and the individual productivity of information workers. Although there is substantial evidence of positive IT complementarity effects on productivity at macro-, meso-, and micro-levels of the economy, we still lack knowledge on the configuration of these factors at the individual level. To investigate this gap, we have designed a new research model of an information worker's individual productivity when an IT system is used jointly and synchronously with both individual and organizational factors. The model is tested in a longitudinal field study of sales operations of an international pharmaceutical company with a multi sub-case setup. While we continue to collect data, preliminary findings from difference-in-difference analysis are presented here and demonstrate that the introduction of a "full" set of IT complementarities has had a positive and significant effect on the number of sales calls performed.

Place, publisher, year, edition, pages
Association for Information Systems, 2016. article id 44
Keywords [en]
Individual productivity, IT complementarity, Sales operations, Information systems, Sales, Difference-in-differences, Information workers, Longitudinal field study, Organizational factors, Pharmaceutical company, Sales operation, Productivity
National Category
Information Systems
Identifiers
URN: urn:nbn:se:sh:diva-40005Scopus ID: 2-s2.0-84995741775OAI: oai:DiVA.org:sh-40005DiVA, id: diva2:1387959
Conference
24th European Conference on Information Systems, Istanbul, June 12-15, 2016.
Available from: 2020-01-23 Created: 2020-01-23 Last updated: 2020-01-23Bibliographically approved

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Pashkevich, Natallia

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf