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Att arbeta inom socialtjänsten: En studie om medias framställning av socialarbetares arbetsmiljö
Södertörn University, School of Social Sciences, Social Work.
Södertörn University, School of Social Sciences, Social Work.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Working within the social services : a study on media's presentation of social workers' work environment (English)
Abstract [sv]

Att massmedia är med och skapar allmänhetens uppfattning om verkligheten är kanske inget man tänker på dagligen. Massmedia har utifrån sina gestaltningar en stor makt att påverka hur allmänheten tolkar olika samhällsfenomen. Syftet med studien var att ta reda på vilken gestaltning media skapar av socialarbetarnas arbetsmiljö och dess effekter. Likväl vilken bild som media förmedlar till allmänheten. Frågeställningarna hade för avsikt att undersöka hur socialarbetarnas arbetsmiljö framställdes, vilka förhållanden kopplade till arbetsmiljön som framträdde och vilka aktörer som fick komma till tals i artiklarna. För att nå vårt resultat genomfördes en framinganalys, det vill säga, genom att rama in hur journalisterna strategiskt, medvetet eller omedvetet framställer det dem vill förmedla. Till vår hjälp i analysarbetet användes gestaltningsteorin för att kunna ta reda på hur media gestaltar och framställer socialarbetarnas arbetsmiljö och dess effekter. De 15 analyserade tidningsartiklarna som användes för studien publicerades mellan åren 2014–2019. Det framkom inte speciellt stora skillnader i hur journalisterna beskrev socialarbetarnas arbetsförhållanden mellan det undersökta tidsspannet. Det framkom bland annat att socialtjänsten framställs vara en ohälsosam arbetsplats och att socialarbetare flyr på grund av tunga arbetskrav och en arbetsmiljö präglad av hot och våld. De gestaltningsramar som framkom tydligt i studien var generella gestaltningar. Vilka formas av en medielogik som journalisterna själva skapat, det vill säga, utifrån nyhetsredaktionernas värderingar, praktiker och rutiner. Betydelsen för hur de olika gestaltningarna påverkar diskuteras i studien såväl som vilka effekter och vilket inflytande dem olika aktörerna som får komma till tals kan ha på allmänheten.

Abstract [en]

The fact that the media is involved and creates the public's perception of reality is perhaps nothing you think of daily. Based on their design, the mass media has a great power to influence how the public interprets different social phenomena. The aim of this study was to find which framing the media creates by the social workers' work environment and its effects. As well as which image media conveys to the public. The study's questions intended to examine how the social workers' work environment was presented, what conditions that emerged were linked to the work environment and which participants were to be heard in articles. To achieve our results, a framing analysis was carried out, by framing how the journalists strategically, consciously or unknowingly, produced what they want to convey. To our help in the analysis work, the framing theory was used to be able to find out how the media portray and produce the social workers' work environment and its effects. The 15 analyzed newspaper articles used for the study were published between 2014–2019. There were no particularly large differences in how the journalists described the social workers' working conditions between the time span examined. It emerged, among other things, that the social service as a workplace is presented as an unhealthy workplace and that social workers flee due to heavy work demands and because of a work environment characterized by threats and violence. The frames that emerged clearly in the study were general frames. Which are formed by a media logic that the journalists themselves created, that is, based on news editorial values, practices and routines. The significance of how the different frames influence is discussed in the study as well as what effects the various participants that may come to speak has influence on the public. 

Place, publisher, year, edition, pages
2019. , p. 59
Keywords [en]
Work environment, health, mass media, Social worker, Social services
Keywords [sv]
Arbetsmiljö, Hälsa, Massmedia, Socialarbetare, Socialtjänsten
National Category
Social Work
Identifiers
URN: urn:nbn:se:sh:diva-38421OAI: oai:DiVA.org:sh-38421DiVA, id: diva2:1327391
Subject / course
Social Work
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2019-06-19 Created: 2019-06-19 Last updated: 2019-06-19Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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