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Påverkande faktorer på designprocessen: En övergripande studie om faktorers påverkan vid utvecklingen av nya tjänster inom mobila betaltjänster
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

In the socio-technical society, the demands of the user create opportunities for new services based on mobile devices. Services such as Swish and Samsung Pay contribute to new ways for both individuals but also companies to carry out simple mobile-based payments. Through past studies in the field in focus, development of services for mobile payment services, and group and in-depth interviews a number of influencing factors on the design process have been noticed: factors such as the customer’s major impact on a design process and the importance of a functioning communication between designers and customers. Working agile facilitates this and at the same time enables the involvement of users in the design process. This work focus on norms and trends in the design process and the most important influencing factors in a design process based on reality.

Abstract [sv]

I det sociotekniska samhället skapar kraven från användare möjligheter till nya tjänster med utgångspunkt i mobila enheter. Tjänster som Swish och Samsung Pay bidrar till nya sätt för både privatpersoner men också företag att utföra enkla mobilbaserade betalningar. Genom teoretisk bakgrund till området i fokus, utveckling av tjänster hos mobila betaltjänster, samt utförandet av djupgående intervjuer och gruppintervjuer har flera olika påverkande faktorer på designprocessen kunnat urskiljas: faktorer som kundens stora inverkan på en designprocess och vikten av en fungerande kommunikation mellan alla designers och kunden. Agilt arbete underlättar för detta och samtidigt möjliggör involvering av användare i designprocessen. Detta arbete fokuserar på normer och trender inom designprocessen och de viktigaste påverkande faktorerna i en designprocess utifrån från ett verklighetsbaserat fokus.

Place, publisher, year, edition, pages
2018. , p. 52
National Category
Media and Communication Technology
Identifiers
URN: urn:nbn:se:sh:diva-37887OAI: oai:DiVA.org:sh-37887DiVA, id: diva2:1298167
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Examiners
Available from: 2019-03-22 Created: 2019-03-22 Last updated: 2019-03-22Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf