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”Gamla datorer, det är det vi jobbar med”: En interaktionsstudie av vård- och omsorgspersonalens användning av digitala artefakter på ett vård- och omsorgsboende
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
“Old Computers, That is What We are Working With” : An interaction study of the healthcare workers use of digital artefacts in an elder care home (English)
Abstract [en]

There is a need to create efficiency through digital technology within the elder care, as the elderly population of society is increasing. Existing IT-systems are considered incompatible with healthcare work, despite of Swedish investments in digital development in healthcare. Practices and the use of digital artefacts within an elder care home was therefore studied. Through an ethnographic qualitative method (consisting of field studies, video ethnography and interviews), the empirically driven study identified the healthcare workers existing interactions with- and use of digital technology, as well as the consequences that the use entailed. The study showed that the healthcare workers used the workplace’s existing digital technology as well as personal digital artefacts to solve daily tasks. Furthermore, the results showed that the healthcare workers interactions with personal digital artefacts mediated new work situations, and the healthcare workers desire for new digital work tools.

Abstract [sv]

Inom äldreomsorgen finns ett behov av digital teknik som kan effektivisera omsorgsarbetet, eftersom den äldre befolkningen i samhället ökar. Trots Sveriges satsningar på digital utveckling inom vård- och omsorg, har det visat sig att personal inte anser att befintliga IT-system är kompatibla med vård- och omsorgsarbetet. Därför studerades praktiker och användning av digitala artefakter på ett vård- och omsorgsboende. Genom etnografisk kvalitativ metod (i form av fältstudier, videoetnografi och intervjuer) identifierade den empiriskt drivna studien personalens befintliga interaktioner med- och användning av digital teknik, samt de konsekvenser användningen medförde. Resultatet visade även att personalen använde arbetsplatsens befintliga digitala teknik, samt personliga digitala artefakter för att lösa dagliga arbetsuppgifter. Vidare visade studien att personalens interaktioner med personliga digitala hjälpmedel medierade nya situationer i arbetet och att personalen önskade nya digitala arbetsverktyg.

Place, publisher, year, edition, pages
2019. , p. 48
Keywords [en]
Healthcare Workers, Elderly Care, Digital Divide, Video Ethnography, Communities of Practice
Keywords [sv]
Vård- och omsorgspersonal, äldreomsorg, digitala klyftan, videoetnografi, praktikgemenskaper
National Category
Media Engineering
Identifiers
URN: urn:nbn:se:sh:diva-37682OAI: oai:DiVA.org:sh-37682DiVA, id: diva2:1288635
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Examiners
Available from: 2019-02-14 Created: 2019-02-13 Last updated: 2019-02-18Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf