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Motivation i socialsekreteraryrket: Vad motiverar socialsekreterare inom ekonomiskt bistånd att arbeta kvar på en och samma arbetsplats
Södertörn University, School of Social Sciences, Business Studies.
Södertörn University, School of Social Sciences, Business Studies.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Det har under åren genomförts ett flertal studier som alla lyfter fram att socialsekreterare i hela Sverige utsätts för psykiska påfrestningar i form av hög arbetsbelastning och hot på arbetsplatsen. Den vetenskapliga forskningen har hittills fokuserat på aspekterna kring vad som får socialsekreterarna till att vilja avsluta sin anställning. Denna studie lyfter fram att det är minst lika viktigt att belysa varför socialsekreterare väljer att stanna. Syftet med studien var att undersöka vad som motiverar socialsekreterare inom ekonomiskt bistånd i Stockholms län att stanna kvar på nuvarande arbetsplats, trots psykiska påfrestningar och hot. I den teoretiska referensramen ingick Herzbergs tvåfaktors-teori, Self-determination Theory och Public Service Motivation. För att undersöka syftet och få svar på forskningsfrågan har en kvalitativ forskningsmetod använts, där empirin samlades in med hjälp av semistrukturerade intervjuer med stöd i en intervjuguide. Totalt intervjuades det 5 stycken socialsekreterare som arbetade på 3 olika socialkontor inom ekonomiskt bistånd i Stockholms län. För att analysera den insamlade empirin har en innehållsanalys använts. Studien visar att respondenternas främsta anledning till motivation var arbetet i sig, det vill säga att hjälpa klienterna. Därtill kom samhörigheten med kollegorna.

Abstract [en]

Over the last few years, several of studies in the social sector have been carried out. They all point out that social workers throughout Sweden are subjected to mental stress in the form of high workload and workplace threats. Furthermore, recent studies have been focusing on the social workers’ reasons and motives for quitting their employment. However, this study shows that it is equally important to also highlight why the social workers choose to stay. The purpose of this study was to investigate which factors influence the motivation of social workers, who work with financial aid in Stockholm County, despite mental stress and threats. The theoretical reference framework included Herzberg's two-factor theory, Selfdetermination Theory and Public Service Motivation. A qualitative research method has been used in order to investigate the purpose and answer the research question. Empiric data was collected using semi-structured interviews, which were supported by an interview guide. A total of 5 respondents were interviewed who worked at 3 different social offices in Stockholm County. In order to analyze the collected empiric data, a content analysis has been used. As a result, it was found that the main factor for the respondents' motivation was the selfrewarding nature of their work. They were driven by helping their clients as well as the cohesion with their colleagues.

Place, publisher, year, edition, pages
2018. , p. 64
Keywords [en]
Social services, Social worker, Financial aid, Work motivation
Keywords [sv]
Socialtjänsten, Socialsekreterare, Ekonomiskt bistånd, Arbetsmotivation
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-35766OAI: oai:DiVA.org:sh-35766DiVA, id: diva2:1228774
Subject / course
Business Studies
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2018-06-29 Created: 2018-06-28 Last updated: 2018-06-29Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
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  • Other style
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Language
  • de-DE
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  • Other locale
More languages
Output format
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