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Hallå främling, låt oss samarbeta: En kvalitativ studie av hur anonyma spelare bemöter varandra på Counter Strike
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Hello stranger, let’s team up : A qualitative study of how anonymous players treat each other in Counter Strike (English)
Abstract [en]

The purpose of this study was to investigate how anonymous online players treat each other in the game environment in Counter Strike (CS GO), where the way they communicate can affect other people's gaming experience through cheating or "griefing". We have also sought to examine how issues of anonymity affected player's experiences. Data was collected through the use of qualitative methods, such as semi-structured interviews and non-participant observations. Ten respondents participated in the interviews, five women and five men who had played Counter Strike for at least two years. The questions which they were asked related to attitudes, communication, gaming experience, trust, behavior, cheaters and griefers inCounter Strike.

The results were analyzed with the help of previous research and theory related to the problem of our study. The results showed that the anonymous players responded to each other positively or negatively depending on various factors such as performance, gender, experience, communication and trust. Positive attitudes gave a positive gaming experience that increased the teamwork and changed the anonymity to friendship, while negative attitudes gave negative gameplay experience that made players lose the desire to play for awhile, because they had high expectations of others.

In order to improve Counter Strike for anonymous players, we recommend that the game company improves its security, by blocking cheaters and griefers faster than they do at present, by changing blocking of a cheater from only a blocked account to a whole computersystem, and by making the game more expensive. We also recommend applying region or country functions when they people play anonymously to avoid linguistic misunderstandings and to ease communication by ensuring that players from the same country play with eachother and speak a common language.

Abstract [sv]

Syftet med denna uppsats är att undersöka hur anonyma online-spelare bemöter varandra i spelmiljön som omger Counter Strike (CS GO), där det kan uppstå ett visst kommunikativt beteende som kan påverka andras spelupplevelse, såsom att fuska eller "griefa". Vi ville även undersöka hur man kan lösa de svårigheter som anonyma spelare upplevde när de spelade med varandra. Undersökningen använder kvalitativa metoder där data insamlades med hjälpav semistrukturerade intervjuer. Respondenterna som deltog i intervjuerna var totalt tio personer, fem tjejer och fem killar som hade spelat Counter Strike i minst två år. Frågorna som ställdes berörde bemötande, kommunikation, spelupplevelse, tillit, beteende, fuskare och griefers i Counter strike.

Resultatet analyserades med hjälp av relevant tidigare forskning och teori. Resultaten visar att anonyma spelare bemötte varandra positivt eller negativt beroende på olika faktorer, såsom prestation, kön, erfarenhet, kommunikation och tillit. Positiv bemötandegav en positiv spelupplevelse som ökade lagsamarbetet och ändrade anonymitet till vänskap, medan negativ bemötande gav negativ spelupplevelse som gjorde att man tappade lust att spela ett tag, eftersom man hade höga förväntningar på andra.

För att kunna förbättra Counter Strike för anonyma spelare rekommenderar vi att spelutvecklarna förbättrar sitt säkerhetssystem, genom att blockera fuskare och griefers snabbare än vanligt, förändra blockeringen av fuskare till att omfatta både konto och datorsystem, samt göra spelet dyrare. Vi rekommenderar även att tillämpa en region- eller landfunktion när man ska spela med fyra andra anonyma, för att förhindra språkmissförstånd samt underlätta kommunikation med varandra när man hamnar med spelare från samma land och talar ett gemensamt språk.

Place, publisher, year, edition, pages
2016. , p. 34
Keywords [en]
communication, trust, attitude, anonymous players, Counter-strike, gaming experience, cheaters.
Keywords [sv]
kommunikation, tillit, bemötande, anonyma spelare, Counter-strike, spelupplevelse, fuskare
National Category
Media and Communication Technology
Identifiers
URN: urn:nbn:se:sh:diva-34004OAI: oai:DiVA.org:sh-34004DiVA, id: diva2:1169611
Subject / course
Media Technology
Uppsok
Technology
Supervisors
Available from: 2018-01-04 Created: 2017-12-28 Last updated: 2018-01-13Bibliographically approved

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