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"För mig räcker det inte med bra nog": En kvalitativ studie om prestationsångestens orsaker och konsekvenser i det sociala arbetet
Södertörn University, School of Social Sciences.
Södertörn University, School of Social Sciences.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
"Good Enough is not Enough for me" : A Qualitative Study about the Causes and Effects of Performance Anxiety in Social Work (English)
Abstract [sv]

Den här studien syftar till att ge ökad förståelse för prestationsångest hos socialarbetare. Studien bygger på empiriskt material i form av kvalitativa intervjuer med socialarbetare som har prestationsångest. Den utgår från en teoretisk ram som handlar om prestation, socialarbetarens identitet och gräsrotsbyråkrati, krav, kontroll och stöd samt New Public Management och styrning. I resultatet av studien framgick att socialarbetarna drivs av att göra gott för sina klienter samtidigt som det råder ständig brist på tid och resurser. Denna krock skapar en känsla av otillräcklighet och i denna uppsats är detta definitionen av prestationsångest. Resultatet visar att denna krock upplevdes tydligast när de kom som nyexaminerade och när de var nya på en arbetsplats. Hur de upplever sin prestationsångest påverkas mycket av stöd från chefer och kollegor. Socialarbetarna hade högre krav på sig själva än vad cheferna hade på dem. Prestationsångesten kunde vara en källa till kreativitet men den kunde också leda till en känsla av förlamning.

Abstract [en]

This study aims to give a fuller understanding of performance anxiety among social workers. The study’s empirical material consists of qualitative interviews with social workers who have performance anxiety. Its theoretical framework is about performance, the social workers’ identity and street-level bureaucracy, the demand, control and support theory, and New Public Management. The results show that the social workers feel inadequate, and that it is hard to find a balance between support for the clients and the resources available. Social workers are driven by the will to do good for their clients when there is a constant lack of time and resources. The collision this causes creates the feeling of inadequacy which we use to define performance anxiety in this study. The results show that this collision was most difficult when the social workers had just graduated or when they came to a new place of work. Support from their bosses and colleagues has great impact on the way they perceive their performance anxiety. They have higher demands on themselves than their bosses do. Performance anxiety can either be a source of creativity or lead to a feeling of not being able to do anything.

Place, publisher, year, edition, pages
2016. , 53 p.
Keyword [en]
Work environment, workload, performance anxiety, social work, stress
Keyword [sv]
Arbetsbelastning, arbetsmiljö, prestationsångest, socialt arbete, stress
National Category
Social Work
Identifiers
URN: urn:nbn:se:sh:diva-31851OAI: oai:DiVA.org:sh-31851DiVA: diva2:1068289
Subject / course
Social Work
Uppsok
Social and Behavioural Science, Law
Supervisors
Examiners
Available from: 2017-01-25 Created: 2017-01-25 Last updated: 2017-01-25Bibliographically approved

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File name FULLTEXT01.pdfFile size 781 kBChecksum SHA-512
421638bd8bf551efaaf4f37c2b3356f38c816c40d2e8c661ad7108189a4c7c68568c435d296889c5fd38263eb8435fd6e422c80006672c09d4d54c4731f3cd28
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf