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Social Competitive Intelligence: Socio-technical themes and values for the networking organization
Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
2015 (English)In: Journal of Intelligence Studies in Business, ISSN 2001-015X, Vol. 5, no 3, 5-34 p.Article in journal (Refereed) Published
Abstract [en]

 This article introduces the notion of social competitive intelligence, meaning competitive intelligence (CI) for the networking organization. A novel socio-technical framework called the Social CI Framework (SCIF) is presented, intended for analysis and design of social CI processes, methods and tools. By using a socio-technical perspective, both social and technical aspects are considered together in SCIF. The framework is founded on a theory related to enterprise 2.0 and wikinomics, and is intended to be used to study social CI using principles such as openness, participation, sharing and co-creation. The presented results are based on a literature review and an exploratory study with interviews of CI experts from Swedish organizations. SCIF explicitly distinguishes between task-oriented models and collaboration models, and models of different socio-technical perspectives. Moreover, SCIF uses the mechanisms of socio-technical themes and a socio-technical value map that relate the theoretical and empirical characteristics with the SCIF modeling method.

Place, publisher, year, edition, pages
2015. Vol. 5, no 3, 5-34 p.
Keyword [en]
community, competitive advantage, competitive intelligence, computer- supported collaborative work, enterprise 2.0, information systems, knowledge management, networking organization, social computing, social learning, social media, social networking, social organization, socio-technical systems, strategic management, wikinomics
National Category
Information Systems Media and Communication Technology
Research subject
Other research area
Identifiers
URN: urn:nbn:se:sh:diva-31255OAI: oai:DiVA.org:sh-31255DiVA: diva2:1050970
Funder
Knowledge Foundation
Available from: 2016-11-30 Created: 2016-11-30 Last updated: 2016-12-01Bibliographically approved

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https://ojs.hh.se/index.php/JISIB/article/view/135

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Citation style
  • apa
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  • vancouver
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Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
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  • Other locale
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Output format
  • html
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