Social Competitive Intelligence: Socio-technical themes and values for the networking organization
2015 (English)In: Journal of Intelligence Studies in Business, E-ISSN 2001-015X, Vol. 5, no 3, p. 5-34
Article in journal (Refereed) Published
Abstract [en]
This article introduces the notion of social competitive intelligence, meaning competitive intelligence (CI) for the networking organization. A novel socio-technical framework called the Social CI Framework (SCIF) is presented, intended for analysis and design of social CI processes, methods and tools. By using a socio-technical perspective, both social and technical aspects are considered together in SCIF. The framework is founded on a theory related to enterprise 2.0 and wikinomics, and is intended to be used to study social CI using principles such as openness, participation, sharing and co-creation. The presented results are based on a literature review and an exploratory study with interviews of CI experts from Swedish organizations. SCIF explicitly distinguishes between task-oriented models and collaboration models, and models of different socio-technical perspectives. Moreover, SCIF uses the mechanisms of socio-technical themes and a socio-technical value map that relate the theoretical and empirical characteristics with the SCIF modeling method.
Place, publisher, year, edition, pages
2015. Vol. 5, no 3, p. 5-34
Keywords [en]
community, competitive advantage, competitive intelligence, computer- supported collaborative work, enterprise 2.0, information systems, knowledge management, networking organization, social computing, social learning, social media, social networking, social organization, socio-technical systems, strategic management, wikinomics
National Category
Information Systems Computer and Information Sciences
Research subject
Other research area
Identifiers
URN: urn:nbn:se:sh:diva-31255ISI: 000215637500002Scopus ID: 2-s2.0-84957106017OAI: oai:DiVA.org:sh-31255DiVA, id: diva2:1050970
Funder
Knowledge Foundation2016-11-302016-11-302025-02-18Bibliographically approved