sh.sePublikationer
Ändra sökning
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
The Textualization of Problem Handling: Lean Discourses Meet Professional Competence in Eldercare and the Manufacturing Industry
Uppsala University.ORCID-id: 0000-0002-5618-9573
Södertörns högskola, Institutionen för kultur och lärande, Svenska.ORCID-id: 0000-0001-9383-3279
2016 (Engelska)Ingår i: Written Communication, ISSN 0741-0883, E-ISSN 1552-8472, Vol. 33, nr 3, s. 275-301Artikel i tidskrift (Refereegranskat) Published
Resurstyp
Text
Abstract [en]

This article reports on research addressing the role of incident reporting at the workplace as a textual representation of lean management techniques. It draws on text and discourse analysis as well as on ethnographic data, including interviews, recorded interaction, and observations, from two projects on workplace literacy in Sweden: a study in an eldercare facility and a study in a large factory. Analysis of the data set demonstrates striking similarities, both in the way incident reporting texts are structured and worded and in the literacy practices that contextualize them. Dominant characteristics in the texts are the absence of actors and the structured, process-based approach of problems and problem handling. The forms often generate conflicts in the ways workers are asked to textually represent an incident. In this article, we argue that lean thinking has penetrated texts and literacy practices of two considerably different workplaces, and this has a large impact on the way workers are instructed to think and act with regard to problem handling techniques.

Ort, förlag, år, upplaga, sidor
2016. Vol. 33, nr 3, s. 275-301
Nyckelord [en]
entextualization, incident report, lean production, linguistic ethnography, workplace literacy
Nationell ämneskategori
Språk och litteratur
Identifikatorer
URN: urn:nbn:se:sh:diva-30643DOI: 10.1177/0741088316653391ISI: 000380273900002Scopus ID: 2-s2.0-84977582573OAI: oai:DiVA.org:sh-30643DiVA, id: diva2:949510
Tillgänglig från: 2016-07-20 Skapad: 2016-07-19 Senast uppdaterad: 2018-05-30Bibliografiskt granskad

Open Access i DiVA

Fulltext saknas i DiVA

Övriga länkar

Förlagets fulltextScopus

Personposter BETA

Karlsson, Anna-MalinNikolaidou, Zoe

Sök vidare i DiVA

Av författaren/redaktören
Karlsson, Anna-MalinNikolaidou, Zoe
Av organisationen
Svenska
I samma tidskrift
Written Communication
Språk och litteratur

Sök vidare utanför DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetricpoäng

doi
urn-nbn
Totalt: 266 träffar
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf