Styrning av språkligt beteende på callcenter i Sverige och Moldavien

Kahlin, Linda; Tykesson, Ingela

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Styrning av språkligt beteende på callcenter i Sverige och Moldavien

Kahlin, Linda

Södertörn University, School of Culture and Education, Swedish Language.ORCID iD: 0000-0002-1735-0598

Tykesson, Ingela

Södertörn University, School of Culture and Education, Swedish Language.

2016 (Swedish)In: Svenskans beskrivning 34: Förhandlingar vid Trettiofjärde sammankomsten, Lund den 22–24 oktober 2014 / [ed] Gustafsson, Anna W, Holm, Lisa, Lundin, Katarina, Rahm, Henrik och Tronnier, Mechtild, Lund: Språk och litteraturcentrum, Lunds universitet , 2016, Vol. 34, p. 257-270Conference paper, Published paper (Refereed)

Place, publisher, year, edition, pages

Lund: Språk och litteraturcentrum, Lunds universitet , 2016. Vol. 34, p. 257-270

Series

Lundastudier i nordisk språkvetenskap, ISSN 0347-8971 ; A74

National Category

Languages and Literature

Research subject

Baltic and East European studies

Identifiers

URN: urn:nbn:se:sh:diva-30329Local ID: 1339/42/2010ISBN: 978-91-87833-77-9 (print)OAI: oai:DiVA.org:sh-30329DiVA, id: diva2:937624

Conference

Svenskans beskrivning 34, Lund, oktober 22–24, 2014.

Part of project

Service encounters at a distans – elderly or disabled persons in Sweden ordering transportation service from call centres in Moldova and Sweden, The Foundation for Baltic and East European Studies

Funder

The Foundation for Baltic and East European Studies, A060-2010Available from: 2016-06-15 Created: 2016-06-15 Last updated: 2020-07-09Bibliographically approved

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Kahlin, Linda Tykesson, Ingela

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http://sh.diva-portal.org/smash/record.jsf?pid=diva2:937624

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Citation style

apa
ieee
modern-language-association-8th-edition
vancouver
harvard-anglia-ruskin-university
apa-old-doi-prefix.csl
sodertorns-hogskola-harvard.csl
sodertorns-hogskola-oxford.csl
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Language

de-DE
en-GB
en-US
fi-FI
nn-NO
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