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Importance of Training in Hotel industry
Södertörns högskola, Institutionen för naturvetenskap, miljö och teknik.
2013 (Engelska)Självständigt arbete på avancerad nivå (magisterexamen), 20 poäng / 30 hpStudentuppsats (Examensarbete)
Abstract [en]

The highly competitive environment in which businesses operate today requires a skilful workforce in every organisation in order to remain a successful player in the competitive game of the industry. One of the main problems which occur in the workplace is the lack of training. A large number of employees can appear dissatisfied (Heinemann and Greenberger, 2002) due to being assigned responsibilities without-having the right knowledge and skills in that area. Training is an essential process which should be cautiously designed and implemented within all firms. The overall aim of this dissertation is to assess the importance of training- in work field.For many years now human capital has been regarded as vital for the efficient functioning of an organisation because of its contribution in improving productivity, business performance and economic growth (Schultz, 1961). Therefore it is important to invest in human resources through training (Lucas, 1988) in order to improve the competitive position of the firm, and because of the enhanced quality, innovation, continual increased productivity and in turn improved profitability that can be achieved through this (Taylor and Davies, 2004).Throughout this research the training system in Hilton Hotel will be examined and appropriate recommendations for a more effective training system will be given where appropriate. The overall aim of this study is to assess the importance of training in hospitality industry.

Ort, förlag, år, upplaga, sidor
2013. , s. 36
Nyckelord [en]
Meaning of training, importance of training, training methods and training models
Nationell ämneskategori
Annan naturvetenskap
Identifikatorer
URN: urn:nbn:se:sh:diva-19839OAI: oai:DiVA.org:sh-19839DiVA, id: diva2:651957
Ämne / kurs
Turismvetenskap
Handledare
Tillgänglig från: 2013-09-30 Skapad: 2013-09-27 Senast uppdaterad: 2014-01-31Bibliografiskt granskad

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Ahammad, Shamim
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Institutionen för naturvetenskap, miljö och teknik
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