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Communicative AI and Techno-Semiotic Mediatization: Understanding the Communicative Role of the Machine
Södertörn University, School of Culture and Education, Media and Communication Studies.ORCID iD: 0000-0003-0216-8862
2024 (English)In: Human-Machine Communication, ISSN 2638-602X, Vol. 7, p. 65-81Article in journal (Refereed) Published
Abstract [en]

Mediatization discourse has so far mainly been centered on media from institutional or social-constructionist approaches. The technological developments within communications industries coupled with the wider societal process of datafication might, however, beg for dusting off the smaller, although the long-time existing, technological approach to mediatization as a complement to the two other approaches, in order to understand aspects of automation and human-machine communication. This theoretical article explores how existing mediatization approaches can refocus to include lessons learned from human-machine communication. The first section accounts for the main mediatization approaches. The second section discusses debates on communication, artificiality, and meaning-making. The last section takes the example of the recruitment interview for discussing how mediatization theory can benefit from including a technological approach with influx from human-machine communication, as well as how human-machine communication can learn from wider discussions within mediatization theory.

Place, publisher, year, edition, pages
Communication and Social Robotics Labs , 2024. Vol. 7, p. 65-81
Keywords [en]
communication, communicative AI, meaning-making, mediatization, technology
National Category
Human Aspects of ICT
Research subject
Critical and Cultural Theory
Identifiers
URN: urn:nbn:se:sh:diva-53952DOI: 10.30658/hmc.7.4Scopus ID: 2-s2.0-85191797360OAI: oai:DiVA.org:sh-53952DiVA, id: diva2:1856786
Available from: 2024-05-08 Created: 2024-05-08 Last updated: 2024-05-08Bibliographically approved

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Bolin, Göran

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf