‘Same same but different’: Trust, Confidence and Governance Among Swedish Mutual Insurers
2019 (English)In: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Alexius, Susanna; Furusten, Staffan, Cham: Palgrave Macmillan, 2019, p. 49-72Chapter in book (Other academic)
Abstract [en]
For more than a century, mutual insurers have dominated the Swedish insurance market. Independent of the historical roots and traditions, companies that sell life and other (non-life) forms of insurance have chosen the mutual organizational form. We focus on two different mutual insurers—Folksam and Länsförsäkringar—in decoding their historical roots, governance and management structure. Our focus is on the differences and similarities with special attention to customer’s participation in governance. The chapter shows that it is indeed possible to organize successful hybrid organizations with longevity and that the state’s role in the process is vital but not always a precondition for successful development of hybrid firms. In addition, the chapter also shows that it is difficult to include customers/owners in the governance of these firms and that there exist many different options for creating such systems.
Place, publisher, year, edition, pages
Cham: Palgrave Macmillan, 2019. p. 49-72
National Category
Business Administration
Research subject
Baltic and East European studies
Identifiers
URN: urn:nbn:se:sh:diva-36946DOI: 10.1007/978-3-319-95486-8_3Scopus ID: 2-s2.0-85085676310ISBN: 978-3-319-95485-1 (print)ISBN: 978-3-319-95486-8 (electronic)OAI: oai:DiVA.org:sh-36946DiVA, id: diva2:1270106
Projects
Ömsesidighet i den svenska försäkringsmodellen
Part of project
Understanding the Long Arc of Financial Crises in the Baltic and Nordic Region. Comparing Causes, Management and Consequences of Financial Crises in a Region, The Foundation for Baltic and East European Studies
Funder
The Foundation for Baltic and East European Studies, 44/2013
Note
Ömsesidghet i den svenska försäkringsmodellen. Ett forskningsprojekt finansierat av Länsförsäkringars forskningsstiftelse, Folksams forskningsstiftelse och Skandias forskningsstiftelse
2018-12-122018-12-122022-11-03Bibliographically approved