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‘Same same but different’: Trust, Confidence and Governance Among Swedish Mutual Insurers
Uppsala University.
Södertörn University, School of Social Sciences, Business Studies. Södertörn University, School of Social Sciences, ENTER forum.ORCID iD: 0000-0002-9781-8276
2019 (English)In: Managing Hybrid Organizations: Governance, Professionalism and Regulation / [ed] Alexius, Susanna; Furusten, Staffan, Cham: Palgrave Macmillan, 2019, p. 49-72Chapter in book (Other academic)
Abstract [en]

For more than a century, mutual insurers have dominated the Swedish insurance market. Independent of the historical roots and traditions, companies that sell life and other (non-life) forms of insurance have chosen the mutual organizational form. We focus on two different mutual insurers—Folksam and Länsförsäkringar—in decoding their historical roots, governance and management structure. Our focus is on the differences and similarities with special attention to customer’s participation in governance. The chapter shows that it is indeed possible to organize successful hybrid organizations with longevity and that the state’s role in the process is vital but not always a precondition for successful development of hybrid firms. In addition, the chapter also shows that it is difficult to include customers/owners in the governance of these firms and that there exist many different options for creating such systems.

Place, publisher, year, edition, pages
Cham: Palgrave Macmillan, 2019. p. 49-72
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-36946DOI: 10.1007/978-3-319-95486-8_3ISBN: 978-3-319-95485-1 (print)ISBN: 978-3-319-95486-8 (electronic)OAI: oai:DiVA.org:sh-36946DiVA, id: diva2:1270106
Projects
Ömsesidghet i den svenska försäkringsmodellen
Note

Ömsesidghet i den svenska försäkringsmodellen. Ett forskningsprojekt finansierat av Länsförsäkringars forskningsstiftelse, Folksams forskningsstiftelse och Skandias forskningsstiftelse

Available from: 2018-12-12 Created: 2018-12-12 Last updated: 2018-12-14Bibliographically approved

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Lönnborg, Mikael

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf