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Organizing service delivery on social mediaplatforms?: Loosely organized networks, co-optation, and the welfare state
Södertörns högskola, Institutionen för samhällsvetenskaper, Statsvetenskap.ORCID-id: 0000-0003-0634-4157
Södertörns högskola, Institutionen för samhällsvetenskaper, Förvaltningsakademin.ORCID-id: 0000-0003-1477-2493
2019 (engelsk)Inngår i: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Artikkel i tidsskrift (Fagfellevurdert) Epub ahead of print
Abstract [en]

Recent crisis situations have witnessed a growing number of loosely organised networks (LONs) that deliver welfare services and employ social media platforms to coordinate their actions. Focusing on the 2015 ‘refugee crisis’ in Sweden, we explore the role of LONs in Swedish resilience policy. In the absence of standardised heuristics characteristic of established organizations, the LONs refer to social media for generating a common stance on the policy problem and their relation to the state. The study indicates challenges in governing LONs, showing that although a LON may become co-opted by the state, this co-optation may lead to its demise.

sted, utgiver, år, opplag, sider
Routledge, 2019.
Emneord [en]
Social media, refugee crisis, welfare service delivery, resilience policy, loosely organized networks (LONs)
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Identifikatorer
URN: urn:nbn:se:sh:diva-38414DOI: 10.1080/14719037.2019.1619805ISI: 000472291900001Scopus ID: 2-s2.0-85067567360OAI: oai:DiVA.org:sh-38414DiVA, id: diva2:1327120
Forskningsfinansiär
Riksbankens Jubileumsfond, SGO14-1174:1Tilgjengelig fra: 2019-06-19 Laget: 2019-06-19 Sist oppdatert: 2019-08-06bibliografisk kontrollert

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