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The key corporate sustainability performance indicators from consumers’ perspective in Sweden
Södertörn University, School of Social Sciences, Business Studies.
2022 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
Abstract [en]

This paper investigates the key corporate sustainability performance indicators from the consumers' perspective in Sweden. The aim is to deepen the understanding of consumers as main stakeholders and their preferences for corporate sustainability. An online quantitative survey with 1003 respondents showed that fair working conditions and employment terms were the most important indicators, followed by strong sustainability requirements for suppliers and actions in case of human violations. Furthermore, the research results show that young and better-educated consumers rank environmental parameters as a more important indicator.

The research contributes to CSR and stakeholder theory in better understanding the consumers’ perspectives on corporate sustainability. 

Place, publisher, year, edition, pages
2022. , p. 69
Keywords [en]
Sustainability, ESG, Corporate sustainability, consumer perception, stakeholder theory
National Category
Business Administration
Identifiers
URN: urn:nbn:se:sh:diva-49688OAI: oai:DiVA.org:sh-49688DiVA, id: diva2:1686872
Subject / course
Business Studies
Supervisors
Examiners
Available from: 2022-08-12 Created: 2022-08-11 Last updated: 2022-08-12Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • harvard-anglia-ruskin-university
  • apa-old-doi-prefix.csl
  • sodertorns-hogskola-harvard.csl
  • sodertorns-hogskola-oxford.csl
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf