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  • Stojnić, Slavko
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies. Slavko Stojnic.
    The Difference in Differentness: Low-Risk, High-Budget versus Innovation and Creativity: An exploratory view from a game-designer’s perspective2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    With what seems like decades of debate behind us, low-risk, high-budget, high exposure releases are still seen as a threat to creativity, innovation and health of the game industry as a whole. This exploratory pilot study aims to evaluate methods and create instruments which can be used to measure and compare the levels of differentness contained within the AAA and Indie releases. The case studies and surveys performed within this study are assessed as viable instruments for future, confirmatory studies, but with serious limitations outside of the chosen data sample.

  • Kalhitmrawe, Malek
    Södertörn University, Teacher Education.
    Malcolm X's Different Identities2017Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This essay will discuss Malcolm X and the multiple identities that he had during his short life. Malcolm X managed to achieve a lot during his short life and for some, he will always be remembered as a hero fighting social injustices and to others, he will be remembered as a radical leader. In order to evaluate Malcolm’s different identities, I will look at his autobiography which was written together with the author Alex Haley. I want to take a look at Malcolm’s different identities and to see what led him to change his identity multiple times. In order to help me to evaluate Malcolm’s different identities, I will use Peter Burke and Jan Stets book, Identity Theory.

  • Wennerhag, Magnus
    et al.
    Södertörn University, School of Social Sciences, Sociology.
    Jämte, Jan
    Örebro universitet.
    Brottsförebyggande åtgärder mot radikala vänsterrörelser: effekter och erfarenheter2019Report (Other academic)
    Abstract [sv]

    Under senare år har lokala myndigheter utvecklat brottsförebyggande åtgärder för att motverka politiskt motiverad våldsanvändning och ”våldsbejakande extremism”. I detta projekt undersöks hur lärare, socialarbetare och poliser på lokal nivå tolkar och utför sitt uppdrag inom det specifika arbetet mot ”vänsterextremism” samt hur vänsterradikala aktivister uppfattar och påverkas av dessa åtgärder.

  • Jakobsson, Peter
    et al.
    Södertörn University, School of Culture and Education, Media and Communication Studies.
    Stiernstedt, FredrikSödertörn University, Centre for Baltic and East European Studies (CBEES), Baltic & East European Graduate School (BEEGS). Södertörn University, School of Culture and Education, Media and Communication Studies.
    Fritt från fältet: Om medier, generationer och värden. Festskrift till Göran Bolin2019Collection (editor) (Other academic)
    Abstract [sv]

    Den tionde april 2019 fyllde professor Göran Bolin 60 år. Vänner och kollegor inom medie- och kommunikationsvetenskapen i Sverige och utomlands tog tillfället i akt och förärade honom denna bok.

    Bidragen i boken tar upp en rad olika teman och ämnen som på olika sätt anknyter till Görans gärning: Här återfinns texter om mediegenerationer, medialisering, fält och kulturell produktion och vår förhoppning är att den återger något av den spännvidd som finns i dagens medievetenskapliga forskning. Vi hoppas också att bokens kapitel i någon mening fångar den slags medievetenskap som vi uppfattar att Göran står för: En medievetenskap som kombinerar samhällsvetenskapliga och humanistiska traditioner, en empirisk, kritisk forskning som närmar sig tidens stora frågor med ett historiskt grundat och teoretiskt välinformerat perspektiv.

  • Björninen, Evelina
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology. Evelina Björninen.
    Chammas, Michael
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Marknadsföring i sociala medier bland skärgårdsföretag: En kvalitativ studie kring användning av sociala medier hos skärgårdsföretag inom projektet Archipelago Business Development2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In Sweden and Finland, the tourism industry has grown with an export value that is constantly increasing. However, this is mainly occurring in the big cities. From a decision of the Swedish government and the EU, a development project called Archipelago Business Development has emerged. The project has the task of strengthening digital investment in the archipelago. With consumers' access to social media and Word-of-mouth (WOM), companies should re-examine their marketing strategy. This study aims to investigate how companies in the archipelago social media in their marketing, and what pros and cons the companies experience. This is studied through qualitative interviews with project managers within ABD and companies in the archipelago from Finland and Sweden participating in the project. The results show that there are two general types of companies in the archipelago that use social media for marketing to varying degrees.

  • Shaw, Kevin
    Södertörn University, School of Social Sciences, Business Studies.
    Measuring the effect of esport sponsorships on brand equity and purchase intentions2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Esports have grown rapidly over the last couple of years and have now become a global phenomenon. At the same time forecasts show that the market for esports will continue to grow, which in turn has made it attractive for brands to sponsor teams, events and organizations. Despite all of this there are concerns from several reports which suggest that there are still sponsors who are hesitant to invest in esports because there is an underlying uncertainty regarding how effective it really is.

    The purpose of the study is to examine how effective sponsorship within esports is. The study has intended to examine this from a consumer perspective for the purpose of providing more tools for companies to help them make conscious choices when sponsoring esports. Based on the purpose of the study, the main issue was established.

    •  Are sponsorships within esports an effective marketing strategy when sponsors want to increase their brand equity?

    The method was based on a quantitative research design where the empirical data consists of four different surveys, two benchmark measurements and two measurements after the event. A total of 442 respondents participated in the study, 192 of them were Swedish and 250 of them were international. The respondents were limited to only include esports consumers who were either going to watch and/or watched Dreamhack Open Winter 2018, an event within esports that is held every year in Jönköping, Sweden.

    Based on the results, the study developed a set of empirical findings which were then connected to the issue that had been established. The measures after the event showed that the brand equity of all of the sponsors had increased. This indicates that esports can be an effective marketing strategy for brands that want to increase their brand equity through sponsorships. However, the results showed that brands of different sizes sponsor for different purposes. Further, the study found that purchase intentions only increased for the brands that had a high degree of perceived quality and loyalty, therefore it was concluded that there is a connection between them. In conclusion the study showed that there was a difference between Swedish and international esports consumers in their perception of sponsors. This could depend on the fact that Swedish respondents hold stronger and more favorable associations towards Swedish organizers such as Dreamhack.

  • Isaksson, Mikael
    Södertörn University, School of Culture and Education.
    En scen, en publik, en politisk kommentator: En retorisk analys av politiska kommentatorers skildring av partiledarna efter valet 20182018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The intention of this essay is to examine how the political commentators from three different kinds of media (evening, morning, public service) portray the party leaders after the election of 2018 in Sweden. My first specific research task is to analyze how the commentators portray the party leaders according to Kenneth Burke´s pentadic analysis. Hereafter, I aim to identify the intended audience that the commentator could have in mind. For this question it is important to analyze how they use language as a way to depict the political reality. The theoretical framework for this essay is based on Burke´s dramatism, terministic screens and identification, and Edwin Black´s second persona. The result shows that two of the commentators have fairly the same way to present the narrative of the dramatic pentad. They frequently highlight the purpose of the way the party leaders handle the situation. The other commentator, from the evening paper, strongly emphazises the lack of action from the politicians after the election. All commentators use a language that mostly depicts the politics as a game or strategy – but the tone differ from accusatory to understanding towards the party leaders. The analysis shows that the overall intended audience probably is quite politically interested, but from different political parties and ideologies.

  • de Freitas, Andreas
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Alvelöv, Timmy
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Förberedd eller inte - Vetskapen om skräck i skräckspel2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study examines how the knowledge of that a game belongs to the horror genre affects the players gameplay experience and choices in the game. Ten participants were recruited for the study. First, the participants had to fill in a pre-study form to make sure that they were a part of our target group. During the data gathering the participant was informed of what kind of prototype they were about to play, either a horror prototype or a puzzle prototype. Then they proceeded to play the horror prototype. To gather the data, stimulated recall and semi-structured interviews were used. The data was analysed with an EPP-method. No significant connection were found between the play experience or the choices the player made and the type of information given beforehand to the participant. A connection were found between fear and expectations, that could be linked to knowledge of the horror.

  • Portström, Sofia
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Environmental Science.
    Fäbodbruk - “Det magiska mötet mellan natur och kultur”: En fenomenografisk studie om fäbodbruk ur brukarnas perspektiv2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Summer pasture contributes both to cultural-historical values and to positive effects on biodiversity. However, the usage of the term ”summer pastures” varies and there is no general definition. This lack of definition gives rise to a conflict: Should the summer pasture be preserved for its cultural-historical value by having it look just like before, or should it be preserved for its value in biodiversity? Today, the authorities’ image of summer pasture is what controls which summer pastures and what values are granted financial support. This means that the summer pastures risk being defined and developed on the basis of the authorities' image, not by the image the farmers themselves have, which is based on historical and conservational knowledge. Thus, the purpose of this study is to highlight the use of summer pasture as a phenomenon and an activity from the user's perspective. In order to discover how the farmers themselves view summer pastures, a phenomenographic method is used to analyze interviews of summer pasture farmers with varying backgrounds and activities. The results of the study show that the summer pasture of today varies with regard to the design of the business. The common denominator is the small-scale animal husbandry where summer pasture take place on the outskirts beyond the home farm, to where the farmer moves with the animals during summer. Summer pasture has traditionally never been an economic gain, nor does it provide much today. The farmers are enthusiasts who believe in a higher purpose of what they do. The lack of definition is something that affects them only in their contact with authorities, from where they are only met with ignorance. The farmers believe that the summer pasture have a cultural-historical value, one that also lies in the future with increasing environmental awareness and climate change.

  • Luth, Eric
    Södertörn University, School of Culture and Education, Comparative Literature.
    Homo Europaeus som författare: Litterära undersökningar av den svensk-europeiska författarens syn på europeisk identitet och gemenskap2019Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This thesis analyses four European writers, whose common denominator is that they have moved to Sweden from other European countries and chosen to write in Swedish: Caterina Pascual Söderbaum, Theodor Kallifatides, Gabriela Melinescu and Sigrid Combüchen. Focus lies on novels published by the authors in the 21st century. The thesis builds upon theories on memory by Pierre Nora and on imagined communities by Benedict Anderson, Chiara Bottici and Benoît Challand. In Imagined Communities, Anderson shows the effects of the emerging nation states on the modern novel in the 19th century. The hypothesis of this study is that the emergence of the European Union and the resulting European movement will affect narratives in a similar way, but on a European rather than national level. The main finding seems to confirm this, showing that an imagined European community takes shape in the studied novels, surpassing that of the nation state’s borders. 

    All writers focus on memories, but in two different ways: Kallifatides and Melinescu depict long memories, starting in ancient times and with a positive view on remembrance as a focus on what is in common for Europeans. Pascual Söderbaum and Combüchen, on the other hand, depict memories from the dark 20th century and the importance of forgetting and moving on in order to give future generations freedom. In most novels, however, there are examples of lieux de mémoire (sites of memory), with Nora’s terminology, expanding towards a common European identity, in spite of the plethora of myths and languages.

  • Stalmokaitė, Ignė
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Environmental Science.
    Yliskylä-Peuralahti, Johanna
    Centre for Maritime Studies, University of Turku.
    Sustainability Transitions in Baltic Sea Shipping: Exploring the Responses of Firms to Regulatory Changes2019In: Sustainability, ISSN 2071-1050, E-ISSN 2071-1050, Vol. 11, no 7, article id 1916Article in journal (Refereed)
    Abstract [en]

    This study investigates how the introduction of more stringent environmental regulation regarding sulphur and nitrogen emission control areas induced shipping companies to react to a new situation and opened up a window of opportunity for build-up of niches for alternative vessel energy sources. By drawing on a multi-level perspective from the socio-technical transition literature, the study provides empirical evidence for how realignments in the environmental regulatory regime alter incumbent actors’ positions and produce varying environmental innovation responses to reduce air-borne pollution from shipping. The study illustrates that the stringency of a regional command-and-control regulation in combination with evolving pressures in the external landscape environment and shipping companies’ task environments are essential components shaping the adoption of environmental innovations. Although incremental innovations seem to dominate in a fossil fuel-based maritime transportation socio-technical system, our results demonstrate the role of regulations and the behaviour of frontrunners in the context of regime fragmentation and sustainability transition processes.

  • Smitz, Mikael
    Södertörn University, School of Culture and Education, Comparative Literature.
    Våldets lockelse och islossning: En reparativ läsning av Selma Lagerlöfs Herr Arnes penningar med fokus på manlighet2018Independent thesis Advanced level (degree of Master (One Year)), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Selma Lagerlöf (1858-1940) is one of Sweden’s most well-known and prominent authors. The field of research connected to both her personal life and her body of work is certainly immense. However there are still gaps in the research concerning Lagerlöf’s social critique through her literature. Alongside her authorship she was active in the peace- and women’s movement, and particularly so in women’s suffrage. Simultaneously, as the women’s movement gained momentum at the turn of the 20th century, there was a domestic armament in Sweden. It was at this point when Lagerlöf wrote Herr Arne’s Hoard/The Treasure (1903).

    The purpose of this study is to examine the connections between manliness and violence in Selma Lagerlöf’s Herr Arne’s Hoard/The Treasure. This is achieved by means of reparative reading using gender theory from the Nordic historic masculinity studies. The reparative reading is based on a model of interpretation, first promoted by Eve Kosofsky Sedgwick, and is not about hidden meanings but rather what the text explicitly represents.

    The analysis shows that the text criticizes a certain fit for military service type of manliness. This particular manliness is characterized by self-interest and vindictiveness, which is tied to an archaic barbarity and social stagnation. At the same time it is connected to positions of power. The analysis also shows, through the critic, a feminine desire for justice, a movement towards change and the subversive potential of sympathy.

  • Romo Flores, Azul
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    To Conquer Or To Kill?: A qualitative study on game mechanics and player experience in MOBA games2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The eSports scene as well as the Multiplayer Online Battle Arena (MOBA) have rapidly grown in popularity over the past decade. Research regarding game design factors and player experience in this genre are still not fully explored. This study aimed to examine Heroes of the Storm (HotS), League of Legends (LoL) and Defense of the Ancients 2 (Dota2) through a tailored game ontology for MOBA games, if the game mechanics cause more frustration and challenge compared to other genres (Johnson, Nacke and Wyeth, 2015); and to better understand the effect on player experience in MOBA games. Results suggest that builds for heroes, including talents, items and meta strategies, are the most challenging aspects. Frustration may surge when players make mistakes or when communication within the team fails. Additionally, the main difference between these games is the level of difficulty and complexity making Dota2 the optimal choice for MOBA veterans and HotS a good introduction to the MOBA genre.

  • Linda, Genborg
    Södertörn University, School of Culture and Education.
    Träningsvilliga killar och ett härligt gäng tjejer: En tematisk innehållsanalys av könskonstruktion i ungdomsfotbollens lagpresentationer2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Uppsatsen undersöker hur flick- respektive pojkspelare och deras idrottsutövande inom ungdomsfotbollen konstrueras i förhållande till varandra och till den stereotypa bild av kvinnligt och manligt idrottande som media upprättar. Vidare ämnar den besvara om fotbollsklubbarnas framställning av fotbollslagen genomsyras av Riksidrottsförbundets jämställdhetsmål om jämställt idrottande.   Tolv texter från sex fotbollsklubbar i Stockholms län har genomgått en textuell innehållsanalys med både kvantitativ och kvalitativ ansats. Analyserna har utförts med Hirdmans genussystem, Faircloughs kritiska diskursanalys och Halls synsätt på stereotypisering som teoretisk utgångspunkt.   Resultatet visar på ett upprätthållande av det manliga könet som norm inom fotbollen och en reproduktion av de idrottsstereotypa bilder av manligt och kvinnligt idrottande som media tenderar att visa upp. Flickorna får inte bara mindre textuellt utrymme utan frånkopplas ofta en seriös fotbollssatsning i jämförelse med pojkarna. En del arbete tycks således finnas kvar innan jämställdhetsmålet är uppnått inom ungdomsfotbollens verksamheter.

  • Medhanie, Amed
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Linnaeus, Thomas
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Upplevelsen av ett karaktärsperspektiv2019Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    This study examined if there was a correlation between a video game experience based upon ethnicity and gender, using the framework from scholars and activists of Critical Race Theory(​Delgado och Stefancic, 2017), the researchers had 16 participants play the controversial game Resident Evil 5 (Capcom, 2009). All the participants played for 15 minutes, half of which played as the American main character Chris Redfield while the other as his African sidekick Sheva Alomar. Participants were later interviewed where the data was then collected to be coded usinga thematic analysis. The results shows that there are only minor differences between the character perspectives of each respective character, the main themes found were emotions, player experience, prejudice and our own term unidentification, which mean that the players could notidentify with the characters in the game. This study can be used to identify potential problems and solutions on ethnic and gender questions regarding video games.

  • Tingskog, Hedda
    Södertörn University, School of Social Sciences, Sociology.
    Hyllningskultur: de samarbetande kvinnornas strategi: En sociologisk studie om hur hyllningskultur tar sig uttryck bland kvinnliga scenkonstnärer i sociala medier2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study aims to answer the questions: What is is culture of tribute and how is it expressed amongst female performance artists in social media today? How can culture of tribute be understood in sociological terms?

    A total of 119 Instagram posts from 46 creators have been analysed. The posts were collected by chain sampling and processed by framing analysis, to visualize how culture of tribute has been portrayed.

    This study applies theories of inclusion, homosociality, capital and reputation-based cooperation and describes culture of tribute as the framing of the chief character's process, the framing of the consignor's position, the framing of the relationship them between and the political and social project of which the art is  part of. Together, these describe the social phenomenon 'culture of tribute'.

    The results show culture of tribute as a cooperation aiming to upgrade own experiences and challenge the relationship between the own artistic work and mainstream, culture of tribute is a negotiation of capital with social visibility, power and control over resources as a goal. It is the strategy of cooperating women and a protest against the notion of the autonomous male genius.

  • Public defence: 2019-05-03 13:00 MB505, Huddinge
    Zetterqvist Blokhuis, Mari
    Södertörn University, School of Culture and Education, Centre for Studies in Practical Knowledge.
    Interaction between rider, horse and equestrian trainer: a challenging puzzle2019Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis examines the complex and challenging relationships between rider, horse and equestrian trainer in the context of teaching horse riding. What strategies and methods do equestrian trainers use to support the riders’ understanding of, and performance with, their horses? What role is the horse assigned in this form of interaction? Operating at the intersection between practical knowledge and human-animal studies, the thesis adopts an ethnographic approach, and seeks to develop theories of practical knowledge in the practice of teaching riding.

    Horse riding relies on embodied and “tacit” knowledge, which is achieved through practical experience, and is personal as well as context dependent. Since this kind of knowledge is (in most cases) difficult to completely express in words, it is also difficult to convey. “Equestrian feel” is a part of tacit knowledge and is considered as the most rewarding aspect of equestrian communication. Although horse riding has been taught for hundreds of years, knowledge about the learning situation during riding lessons, is sorely lacking. The results show that, as a subject and as an active participant in rider-horse communication, the horse is not directly addressed in the current education of rider-horse combinations. It is concluded that new teaching strategies are required, so that greater emphasis is placed on “equestrian feel” and on how riders experience their own as well as their horses’ bodies and minds. Furthermore, equestrian trainers need to improve their skills to make explicit to the rider why they choose to give certain instructions, thus contributing to the further development of a rider’s practical wisdom (phronesis).

    Equestrian cultures are in transition, and traditional systems of training rider-horse combinations are being challenged. The use of horses for sport raises ethical questions and it may be time for sport riders to seriously re-examine and re-evaluate the relation with their horses and how this affects the horse as a conscious and sensitive animal. This thesis is expected to contribute to improved teaching strategies and methods and thus to promote better welfare for both horse and rider.

  • Blommaberg, Mona
    Södertörn University, Teacher Education.
    Får mitt barn behålla min kultur?: en kvalitativ innehållsanalys av utländska vårdnadshavares upplevelser av den svenska förskolan2018Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study concerns a group of foreign parents' experiences with Swedish preschool. The purpose of the study is to gain an understanding of the foreign guardians' experiences of the phenomenon. Semi-structured interviews are conducted with six informants, and the results of the interviews are compiled and linked to theoretical concepts in the analysis. The concepts that I have chosen to define are culture, Swedishness (svenskhet) and life-world. In the discussion section, I link the results to previous research on the preschool's work on diversity. The results show that the custodians experience a lack of collaboration between preschool and home and a lack of communication. Cultural differences lead to prejudice, and negative attitudes and language deficiencies give custodians a sense of exclusion.

  • Da Campo, Adeile
    Södertörn University, Teacher Education.
    De hundra aspekterna av lyssnandet i en förskola i Reggio Emilia: Hur lyssnandet upplevs och utförs i praktiken - en fenomenologisk studie2018Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of the study is to investigate how “listening” takes placein apreschool in Reggio Emilia, a city in northern Italy. This is a phenomenological study that investigates “listening” as a phenomenon based on children ́sand pedagogues ́ experiences. Three pedagogues and eleven children was interviewed in order to get knowledge about three main aspects: how “listening” is interpreted by pedagogues and children and put in practice in a Reggio Emilia pedagogy-also known as “the pedagogy of listening”; if children experience that they are being listened to and whether they have an influence in the preschool ́s activities; and whether the Reggio Emilia pedagogy affects the relationship between pedagogues and children. The findings show that “listening” is a complex concept that includes a variety of meanings that result in many different interpretations on how to put it in to practice. As described in other studies there is a risk of making children objects of adult research, thus affecting a genuine relationship between pedagogues and children. In these studies, the Reggio Emilia pedagogy is described as a method with fixed and rigid techniques of listening. According to the results in this study this seems to be avoidable by considering the Reggio Emilia pedagogy as an approach that is adaptable to different children groups, as well asactively involving children in their own documentation process. The results also demonstrate that children donot feel that they area part of the decision making when it comes to the preschool ́s activities. This is due to the fact that children’s interests are subject to interpretation by the pedagogues, who then often redirect them towards more desirable contents according to their own intentions. Also, the preschool environment is seen as a “third pedagogue” as it communicates to the children which activities and interactions are considered possible in a certain space.

  • Lovela, Cecilia
    Södertörn University, School of Culture and Education.
    ”Det ska finnas en poäng med allting man gör.": En kvalitativ studie om de val och överväganden som svensklärare gör, samt undervisningsmetoder de använder, i förbindelse med litteraturundervisningen i gymnasieskolan.2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Objective: To investigate how Swedish teachers work with literature to reach desired goals.

    Essay question: How do teachers choose literature that is read in secondary school? How do teachers organise teaching around literature? What is the goal with literature studies?

    Method: Five secondary school teachers have been interviewed using semi structured interview technique. Their answers have been examined to find themes that can answer the essay questions.

    Theory: Vygotsky’s theory of the zone of proxima l development a nd scaffolding, as well as theories of liberal and hermeneutic education .

    Conclusion: Teachers choose literature based on the curriculum, student group and personal experiences. Using different themes the teachers work with journals and writing assignments with ac ademic focus. They also need to motivate students to read. Reaching the targets of the curriculum as well as working towards the national exam are two goals of the literature studies. In addition, the objective is for the students to learn something more: the ability to travel without traveling, sense of intelligence and a kind of liberal education.

  • Lunde, Lukas
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Myteri på Tinder: hur användare bryter eller följer Tinders normer och design i skapande av profiler2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Tinder is a specific context for interaction. Tinder is an online dating service that differs from the norm in online dating. User expression is limited on Tinder, this emphasises user ́s choices in the creation of profiles. A strong gamification design further emphasises this. This study has examined how users followed or broke Tinder’s norms and design, in the creation of their profiles. 1001 Tinder profiles where examined. The study found that users consciously went against Tinder ́s norms and design, sometimes via the use of Tinder ́s own design solutions. These behaviours sometimes circumvented core aspects of Tinder, and sometimes caused decreased security for users. The study also showed a difference in maleand female users. Male users were almost twice as likely to include their profession then female users. Female users on the other hand were more likely to be younger than their Tinder profiles stated.

  • Hassel, Åsa
    Södertörn University, School of Culture and Education, Swedish Language.
    "Jag vill vara fri att göra vad jag vill": En diskursanalys av hur en porrskådis identitet konstrueras i en radiointervju2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Pornografi och dess verkningar är ett ämne som varit mer eller mindre aktuellt ända sedan 1960-talet. I huvudsak har två sidor identifierats historiskt: de som är helt emot porrens existens och de som anser att det är upp till individen om den vill konsumera porr eller inte. På senare tid har även röster hörts som försöker nyansera bilden och skapa en diskussion kring ämnet snarare än debatt. Föremålet för den här uppsatsen är en radiointervju med en kvinnlig hardcoreporrskådis. Intervjun sändes i oktober 2018 i programmet Fråga vad du vill i Sveriges Radio P3. Syftet är att undersöka hur porrskådisens identitet konstrueras under intervjun och vilka föreställningar om porrskådisar och porrbranschen som kommer till uttryck under samtalet. En viktig utgångspunkt är att identitet är föränderligt och något vi både bär med oss och skapar i interaktion. Andra viktiga utgångspunkter är hur vi människor använder kategorier för att benämna och identifiera oss, samt radikalfeminismens inställning till pornografi och påverkan på debatten. Central metod för analysen är Membership Categorization Analysis (MCA) som fokuserar på vilka kategorier som görs gällande i en samtalssituation och hur deltagarna förhandlar kring dessa. Resultaten visar att identitetsarbetet troligen påverkas av diskursen som i sin tur styrs av vilka frågor som ställs under intervjun. Det mest framträdande är dock hur samhällets föreställningar om porrskådisar kommer till uttryck och hur dessa styr diskursen. Eftersom intervjuns syfte är att ta reda på hur det är att arbeta som hardcoreporrskådis så formas frågorna utefter den premissen – alltså vad frågeställarna kopplar ihop med pornografi och porrskådisar. Detta i sin tur påverkar vilka sidor av porrskådisen som blir relevanta i just det här samtalet.

  • Karlsson, Pauline
    Södertörn University, School of Social Sciences.
    Personlighetsdrag som förklaring för motivation på arbetet: En kvantitativ studie om sambandet mellan extraversion och upplevelsen av inre motivation på arbetet2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Den ständiga uppkomsten av nya teorier inom både personlighet och motivation intresserar många och används flitigt av organisationer i sitt personalarbete. Tidigare forskning har visat att det finns en tydlig koppling mellan olika personlighetsdrag och motivation, vilket ger möjligheten till att skräddarsy arbetetsuppgifterna utefter vilka personlighetsdrag medarbetaren visar höga nivåer av. Syftet med den aktuella studien är att undersöka om extroverta, jämfört med introverta upplever mer inre motivation på sitt arbetei enlighet med Organismic Integration Theory, som är en teori inom Self Determination Theory. Syftet var även att se hur extraversion ställde sig i relation till både yttre motivation och amotivation. För att undersöka detta genomfördes en enkätstudie, som besvarades av 108 deltagare. Resultatet visade att det fanns ett samband mellan extraversion och inre motivation. Det fanns även ett samband mellan extraversion och med två av underkategorierna till yttre motivation. Förslag på vidare forskning skulle vara att kartlägga vilka arbetsuppgifter extroverta och introverta har, samt specifikt rikta in på bransch eller en yrkesgrupp där för att se om det föreligger en inre motivation hos dessa medarbetare.

  • Blom, Eva-Lotta
    et al.
    University of Gothenburg.
    Kvarnemo, Charlotta
    University of Gothenburg.
    Dekhla, Isabelle
    University of Gothenburg.
    Schöld, Sofie
    University of Gothenburg.
    Andersson, Mathias H.
    Swedish Defence Research Agency.
    Svensson, Ola
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Mathematics Teaching. University of Gothenburg.
    Amorim, M Clara P
    ISPA-Instituto Universitário, Lisboa, Portugal / Universidade de Lisboa, Lisboa, Portugal.
    Continuous but not intermittent noise has a negative impact on mating success in a marine fish with paternal care2019In: Scientific Reports, ISSN 2045-2322, E-ISSN 2045-2322, Vol. 9, no 1, article id 5494Article in journal (Refereed)
    Abstract [en]

    Anthropogenic underwater noise is a global pollutant of increasing concern but its impact on reproduction in fish is largely unknown. Hence, a better understanding of its consequences for this important link to fitness is crucial. Working in aquaria, we experimentally tested the impact of broadband noise exposure (added either continuously or intermittently), compared to a control, on the behaviour and reproductive success of the common goby (Pomatoschistus microps), a vocal fish with exclusive paternal care. Compared to the intermittent noise and control treatments, the continuous noise treatment increased latency to female nest inspection and spawning and decreased spawning probability. In contrast, many other female and male pre-spawning behaviours, and female ventilation rate (proxies for stress levels) did not differ among treatments. Therefore, it is likely that female spawning decisions were delayed by a reduced ability to assess male acoustic signals, rather than due to stress per se and that the silent periods in the intermittent noise treatment provided a respite where the females could assess the males. Taken together, we show that noise (of similar frequency range as anthropogenic boat noise) negatively affects reproductive success, particularly under a continuous noise exposure.

  • Rosqvist, Martin
    Södertörn University, School of Social Sciences, Business Studies.
    Hur personliga är tjänsteföretag?: En innehållsanalys av friskvårdsföretags användning av sociala medier med fokus på personalens framställning2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Why? That is the constant question. The reason why some companies succeed better than others often depend on their marketing (Kotler and Keller 2012). In companies that provide services (service companies), there are larger demands on the staff as an important tool for increasing company value. Therefor the staff plays a key role for service companies' successes. Smaller service companies rarely have large financial resources which often require cheap marketing tools like social media (Tuten and Solomon 2017). In view of the growth of social media, it is in the service companies best interest how to use it in the best way as possible.

    This study deals with smaller service companies in the healthcare industry's use of social media, focusing on how the staff are portrayed in the posts published by the companies. At the same time, the interaction between the staff and customer and its ability to contribute to positive aspects for companies is discussed. The study is based on subjects as marketing and brands supported by theories as Relationship marketingService dominant logic (SDL)Modern customer oriented company organization and Brand identity.These theories contribute to an increased understanding of service companies and its need for good customer relations. The method used is a content analysis with both qualitative and quantitative elements in which six companies have been analyzed. These have been reviewed individually and in common for a clear understanding. The study found that the staff were portrayed by the companies in less than half of the posts published via Facebook and Instagram, and once the staff are portrayed, it is made more often without any product, offer, customer or member.

  • Back, Therese
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
    Instagram: En plattform för fotografer att marknadsföra sig genom hashtags2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The new media landscape has meant that photographers need to adapt. Social media has made it easier for press organizations to access public images, as a result of which the proportion of full-time photographers is reduced. Many photographers use Instagram, a popular social application used by 500 million active users daily. The application is used by photographers because they want to share their work and expand the contact network, so that it may contribute to new jobs. On Instagram, hashtags can be used to place images in categories, which makes it easy for users to find what they are looking for. The use of hashtags differs between photographers and other users in two ways, the first being that the photographers showed a trend in specifying hashtags based on the image content, the other being that they on average use less hashtags than the common user. The fact that other users do not customize the hashtags along the images content may cause the hashtags function as a categorization tool to deteriorate, which for photographers means that the possibility of marketing themselves decreases.

  • Olovsson, Anna
    et al.
    Södertörn University, School of Social Sciences.
    Åkeson, Jennie
    Södertörn University, School of Social Sciences.
    Kommunikationskanaler och kunskapsgenerering: En studie om val av kommunikationskanal och dess kunskapsgenerering hos olika generationer av väljare2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background – Our digitalized society is constantly increasing, and with the development, the importance of the Internet for political knowledge generation is also increasing. The digital development has caused a series of problems that can disturb the prevailing democracy due to that many individuals create their political identity through social media as a communication channel. In addition to the fact that the majority of the younger generation use social media as their primarily communication channel, there is also cause for concern that individuals tend to avoid news due to current news skepticism. News skepticism has grown as fake news has increased, especially since the US presidential election in 2016, and even though fake news is identified and corrected, it is often the fake information that people tend to remember. Furthermore, it is also important to emphasize that the dissemination of information through digital media is extensive to the extent that individuals cannot be source critical towards it all. Social media has also become a platform that is used to promote hidden intentions, for example, that politicians use bots to generate popularity. Further, today's journalism has been influenced by digital developments and has changed how news are spreading on digital platforms. Finally, many individuals perceive that they no longer need to actively seek out news and to further generate knowledge because they personally stress the fact that important news always finds them, also known as "news-finds-me".

    Aim -The aim is to create an understanding of the relationship between communication channels and knowledge generation within the context of political involvement, digitalization and news skepticism.

    Methodology -The empirical material is based on a mixed method research and the empirical data has been collected through a qualitative and a quantitative survey. The qualitative research method consisted of six semi-structured interviews in contrast to the quantitative research methodthat consisted of a survey.

    Conclusion–An increasing amount of people deselect traditional media and it should therefore be a change in how knowledge generation occurs. Furthermore, there is a distinct relationship between knowledge generation and communication channels. The result shows that digital media are the basis of the change that has taken place in knowledge generation rather than the generation of which you belong. Finally, we believe that a crucial factor for knowledge generation is the desireto actively seek out knowledge and not to wait for news to find you.

  • Dahlberg, Ida
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies.
    Porträttering och dess betydelse för jaget: En empirisk studie om hur barn upplever bilder som delas på Instagram, där de själva är motivet2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Children today are growing up with social media, where many are active participants on their parents’ channels. This study focus on how children experience the fact that their parents share and publish pictures featuring them on social media, primarily Instagram. The purpose of this study is therefore to understand that there are individuals behind each picture, individuals to be considered as users even though they are under the age of 13. The study is based on previous research within the field, a focus group more like a creative workshop containing children in the age of 11 and in- depth interviews with parents to explore the machinery behind the phenomenon.

    This study shows that children have strong opinions about what characterizes an image of themselves and expresses which type of images they consider acceptable to publish. At the same time, the study also shows that parents are aware of the problem, but a lack of clear frameworks for how the use should operate. It is essential to point out that it is the parents who have the right to make decisions regarding their children, but this study shows that the children’s perspective and opinions should be primary in these types of decisions. The children in the study also have a desire to be able to influence these decisions as well-defined users.

  • Vikdahl, Linda
    Södertörn University, School of Historical and Contemporary Studies, Study of Religions. Högskolan i Gävle.
    A lot is at stake. On the possibilities for religion-related dialog in a school, in Sweden2019In: Religion & Education, ISSN 1550-7394, E-ISSN 1949-8381Article in journal (Refereed)
    Abstract [en]

    This article reports the experiences of religion-related dialog among 24 Swedish students and their teacher in religion education. All students had immigrant backgrounds from the Middle East and all of them had strong religious convictions. By using qualitative analysis to reveal their experiences with dialog in school, the concept of “safe space” is critically discussed. The students’ educational environment was not a “safe space” when it came to religion-related dialog, in part because historical and political conflicts in the Middle East have an impact on students’ willingness to open up. The case study provides an example of the effects of the wider political and societal context on the micro-structure of classroom-interaction.

  • Zackariasson, Maria
    Södertörn University, School of Historical and Contemporary Studies, Ethnology. Södertörn University, Teacher Education.
    ’I feel really good now!’: Emotions and independence in undergraduate supervision2018In: Learning and Teaching, ISSN 1755-2273, E-ISSN 1755-2281, Vol. 11, no 3, p. 1-24Article in journal (Refereed)
    Abstract [en]

    Within Swedish higher education, there is an explicit focus on the importance of independence, not least in relation to degree projects, which makes it a significant issue within supervision. What student independence comprises and how it may be achieved, however, is rarely discussed, even though the expectations of independence may be a stressful aspect of degree projects for students. This article examines the role emotions may play in undergraduate supervision in relation to student independence, through analysing recorded supervision meetings and focus group interviews with supervisors. Based in a theoretical framework centred on the concepts affective practices, anticipated emotions and anticipatory emotions, it discusses how supervisors handled students’ expressions of fear and anxiety, joy and relief, and how anticipated emotions could be used as a didactic tool.

  • Brännström, Pär
    Södertörn University, School of Culture and Education, Education.
    Frånvaro av närvaro: En pedagogisk-filosofisk undran kring det mellanmänskliga mötet och dess betydelse2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose with this study was to examine the interpersonal phenomenon in a pedagogical relation, with focus of a specific person-object-relation. The person in this study goes under the notional name Simon, and his experiences and perceptions of a previous drug abuse has been the empirical material of the study. Five interviews regarding Simons history of a previous drug abuse was made in November 2018. The interviews has been analyzed and interpreted with a relational pedagogical perspective using Martin Bubers dialogue philosophy, and inspired by existential hermeneutic as a method for analysis.

    The analysis concludes that presence of being regarding the interpersonal phenomenon during Simons situation is one way to understand the phenomenon in his pedagogical relation. The study also indicate a lack of presence of being in Simons relation to the human other and how it can be one of many reasons to his previous drug abuse.

    The study aims to give a further understanding about how an individual shared his life in a relation to an object during many years, and hopefully contribute to how pedagogical relations further to come, can be understood in a different way.

  • Muratovic, Razija
    Södertörn University, School of Culture and Education.
    Mottagandet av nyanlända elever: En intervjustudie om inkludering2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Reception of newly arrived students - an interview study on inclusionThe increased number of newly arrived pupils put the Swedish school under pressure. Previous research shows various organizational models and highlights the difficulty with inclusion. The purpose of my study is to investigate how the inclusion of newly arrived pupils that take place, based on their different organizational models and in witch way inclusion take place. The empirical material consists with interviews. The study results show that there are advantages to the preparation of class and how inclusion can be remedied. The study is viewed from the teachers' perspective. Furthermore, the result shows that the teachers' attitude, competence and, above all, the relationship with the students is crucial for creating an inclusive education. It is up to the schools themselves to decide which organizational model should be applied. For further research, a research interest that focus on examining newly arrived pupils' perspectives, about the preparation classes has been developed.

  • Vikdahl, Linda
    et al.
    Södertörn University, School of Historical and Contemporary Studies, Study of Religions.
    Skeie, G.
    University of Stavanger, Stavanger, Norway.
    Possibilities and limitations of religion-related dialog in schools: Conclusion and discussion of findings from the ReDi project2019In: Religion & Education, ISSN 1550-7394, E-ISSN 1949-8381Article in journal (Refereed)
    Abstract [en]

    This article links together the findings of the case studies reported in this special issue and reflects upon the possibilities and limitations of religion-related dialog in school education at a more systematic level. It also discusses the findings of the case studies in relation to other research and suggests some ideas for further investigation.

  • Rosengren, Anna
    Power to the people – or privacy in peril?: A linguistic-historical analysis of the meaning and boundaries of the Swedish principle of public access to official documents2019Report (Other academic)
    Abstract [en]

    Recently, we have seen a very disconcerting development in the world regarding how information of different kinds is valued and used. As “truth” is being increasingly questioned, one possible remedy is the right of access to official documents. This is the subject studied in this article. Such access constitutes an important element in our democratic society by providing citizens and the media the means to control their government. In Sweden, this right of access might also bring about detrimental effects for privacy, or personal integrity, however, due to the stipulations of the constitutional law, the Freedom of the Press Act.

    As will be outlined in this study, the meanings attributed to various expressions related to the right of access are unclear, so too are the boundaries that regulate the creation of official documents that may be requested as per the Freedom of the Press Act. This uncertainty could carry implications for personal integrity. The meanings and creation of official documents are thus at the heart of this investigation.

  • Bekkin, Renat
    Södertörn University, School of Historical and Contemporary Studies, Study of Religions. Russian Academy of Sciences, Moscow, Russia.
    The Central Spiritual Administration of theMuslims of Russia (TsDUM) and its strategy of subordinate partnership in dialogue withthe Russian Orthodox Church2017In: Context: Journal of Interdisciplinary Studies, ISSN 2303-6958, Vol. 4, no 2, p. 7-28Article in journal (Refereed)
    Abstract [en]

    Under conditions of competition with other federal muftiates, the Central Spiritual Administration of the Muslims of Russia (TsDUM) has developed adeliberate focus on maintaining good relations with the Russian Orthodox Church (ROC). This paper analyses the strategy of TsDUM and its mufti Talagat Tadzhuddin regarding the ROC. The author argues that Tadzhuddin’s actions indicate hemay be playing a more complicated game than his policy of cleaving closely to the ROC of itself suggests. Against researchers and experts who consider Tadzhuddin’s actions irrational, the author argues Tadzhuddin is a skilful strategist who has deliberat elydonned the mask of the holy fool (yurodivy). The author also offers a brief overview of the history of TsDUM in the 1990s and 2000s, exploring the reasons behind the disintegrative processes within the muftiate that began in 1992.

  • Erbenius, Theo
    Södertörn University, School of Historical and Contemporary Studies, Ethnology.
    Vårdens transformering: en studie av utrednings- och fertilitetsvård för transpersoner2018Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Syftet med denna uppsats är att studera hur det perspektivskifte som skett rörandetranspersoner som potentiella föräldrar mellan 1972 och 2013 tagits emot och omsatts ipraktiken inom svensk hälso- och sjukvård. Uppsatsen söker identifiera förändringsprocesser,brytpunkter, problem och lösningar. Det primära materialet består av intervjuer med personalpå utredningsenheten ANOVA och fertilitetskliniken Reproduktionsmedicin KI. Uppsatsenpåvisar att cisnormativitetens gradvisa tillbakagång på samhällsnivå medfört en successivnormalisering av transpersoners föräldraskap inom vården, samt att vårdkedjor utvecklas viaen interaktiv process mellan vårdgivare, patienter, teknologi, juridik och politik. 2013 årslagändring varigenom personer med ändrad könstillhörighet erhöll den juridiska rätten tillbiologiskt föräldraskap är i praktiken bristfälligt realiserad på grund av bristande finansiering.

  • Kobayashi, Kenji
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Svensson, Victor
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Relationshantering på Instagram: En fallstudie om tre restaurangverksamheters förvaltning av kundrelationer genom sociala medier2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The authors of this bachelor thesis have examined customer relationship management (CRM) on Instagram, from a business perspective. The study aims to identify how Instagram’s functions affect established theories regarding CRM. Today many businesses are expected to establish themselves on social media, which benefits from thoughtful management of CRM.

    The study was carried out through a qualitative case study focusing on three restaurants. This is to get a basic understanding of how the three restaurants applies Instagram’s functions in its work with CRM.

    The results present the activities’ application of Instagram’s functions in relation to CRM. Furthermore, Instagram’s functions were analyzed and categorized according to the communicative theories. Then the application of the functions was set against the four aspects of CRM that the study concerns.

    Finally, conclusions were formulated on how Instagram’s functionality affects CRM and how the three restaurants can manage customer relations on the platform.

  • Edling, Marta
    Södertörn University, School of Culture and Education, History and Theory of Art.
    From Margin to Margin?: The Stockholm Paris Axis 1944–19532019In: Konsthistorisk Tidskrift, ISSN 0023-3609, E-ISSN 1651-2294, Vol. 88, no 1, p. 1-16Article in journal (Refereed)
    Abstract [en]

    The historical study of art in relation to geographical space has for a long time been biased by the “canonical logic” of the centre–periphery narrative. This text takes as its starting point a methodological critique of this binary framework by using an example from Swedish art history, namely the art historical narrative of 1950s Sweden as a slumbering Nordic province slowly being awoken by the heroic and foresighted efforts of the Swedish curator Pontus Hultén. The text analyses two local contexts between 1944 and 1953: a presumed periphery, Stockholm, Sweden, and a presumed centre, Paris, France, and the collaboration between individuals in these two spaces. In focus is a 1953 exhibition in Paris of Swedish abstract art from 1913 to 1953. The text concludes with a methodological discussion arguing that by considering “the material conditions of encounters and exchange”, it becomes clear that the transnational contacts in these cases were spurred by local competition and that they were mutually dependent, rather than a product of diffusions of aesthetic innovation from centre to periphery.

  • Garberding, Petra
    Södertörn University, School of Historical and Contemporary Studies, Ethnology.
    Recension av: Ricarda Kopal: Herbert von Karajan: Musikethnologische Annäherung an einen "klassischen" Musikstar2018In: Puls, ISSN 2002-2972, Vol. 3, p. 80-83Article, book review (Other academic)
  • Carlsson, Joakim
    et al.
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Wallbäck, Andreas
    Södertörn University, School of Natural Sciences, Technology and Environmental Studies, Media Technology.
    Viktiga värdeskapande faktorer i digitala tjänsteerbjudanden: En studie riktad mot användare av tjänster i ett digitaliserat samhälle2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    I ett allt mer digitaliserat och tjänstebaserat samhälle ter det sig viktigt att se över på vilket sätt olika typer av produkter framförs och används. Världens framtida ekonomi beräknas ligga inom tjänstesektorn, och då främst den digitala, vilket gör att tjänstelogiken verkligen är att ta på allvar. Denna studie syftar till att bidra med en ökad kunskap kring utvecklandet av främst digitala tjänster genom att påvisa de viktigaste faktorerna vid utvecklandet av dessa. För att påvisa detta genomfördes en enkätstudie samt en intervjustudie. Resultatet som påvisades är att tillgänglighet, bekvämlighet och tillit uppfattas som de viktigaste faktorerna. Dessa faktorer tenderar sedermera att vara vitala vid utvecklandet av digitala tjänster för att tjänsten skall upplevas som värd att nyttja. Dock så dras slutsatsen att de resurser som innefattas inom dessa faktorer är kontextbaserade och sedermera att samskapande mellan olika aktörer likväl är nödvändigt.